I did post a problem report a while back, and if you're not a Mod you sure as hell behave like one.
If you want your money back you will have to ask customer support. We can't do that here and it is doubtful you can get money back for an open disc.
Should you wish to have help in finding what may be wrong with your game, please open an new thread and include any Dx. information that may help.
Bethesda is working on patches to further stabilize the game. And we in this section of the forum are helping one another to solve problems and also seeking solutions.
I am sorry for any problems you are having. Again, should you want assistance with getting your game going, please post your Dx. in a new thread. We don't allow threads just to rant nor can we assist you in getting your money back.