» Wed May 19, 2010 2:49 pm
So I spoke to EA on the Live Chat a few mins ago and here is the belong dialogue, absurd to say the least to a simple polite question I was asking.
Andy: Hi, my name is Andy. How may I help you?
2374699694: Hello, be a moment to type up my question.
2374699694: I have Crysis 2 and been enjoying it alot. I have a question regarding private matches.
Andy: Please
2374699694: I have hard people of the mycrisis forum state that there stats, weapons, rank etc were reset after playing a private match, whats is the probability of this occuring? Would you recommend me doing them? If so, then if my rank was reset can rank me back up?
2374699694: heard*
Andy: Please give me few moments
2374699694: thank you
Andy: Thanks for waiting
Andy: I am sorry we can not comment on this as these issue were looked by the game developers and we are customer support and can assist with game issue only
2374699694: Isn't this a game issue as it's an issue with the game? If you cannot help, then can you please provide me with a link or contact details for the game developers besides their forum?
2374699694: I would like to ask the same question I proposed to you, thanks.
Andy: Please put your question on forums and our developers will look into it
Andy: And there is no direct link to them
Andy: Is there anything else I may assist you with?
2374699694: No, thanks for you time.
Andy: Bye and take care
Andy has disconnected.
This is disgraceful. Why cannot anyone at EA or Crytek (on these forums) just answer a simple question? I paid money for a full product. All the other issues on the game I don't find gamebreaking and can live with but when a fundamental aspect of the game, private matches, has an extreme issue with it then I have been sold a broken product.
The product is not working!! This should be illegal, selling products under falsehoods. By releasing a final build (retail build) then I should have a final product. I am not expecting miracles but when at any time my progress can be reset to zero then this is important.
For the Love of God Crytek, just respond to one forum post without stating "we will announce any updates when we have them" or "we are gathering feedback". We want ETA's!! and what are you working on? What do you forum people do all day? I could read most daily posts within a couple of hours and reply to perhaps a 100 a day if that was my job. But we are lucky to get one a day. I have worked in office environments where I have received over a 100 emails a day and responded to all of them so a few mins of your day to respond to people's concerns are not asking for too much. I have heard bad things in the past regarding EA and I thought those people were idiots but from all thats happening I am being proven wrong.
I am not trolling and am not usually an angry person, but you are taking the p*** now and so does EA with there generic, robotic responses. I made the effort to speak to you in a polite manner and then I get shoo'd away. Lol at EA for saying that they only deal with game issues, do they think that private matches are outside the game? I am stupid? I am a psychology undergraduate and smart guy so please don't insult my intelligence.