We need these stuff for servers.
1. Spectating
2. Report Button
3. Vote-kick when no admins are on
4. Demo
5. Theatre mode for more proof
& 4. A working anti-cheat program with daily/every other day scan of reported users, and have actual people doing their job to tell who's a hacker and who's not.
__________
On top of that, it wouldn't matter if you banned their account or not, seeing how they downloaded the game and using cracks/serials to get it "verified". Seriously, this is TERRIBLE.
I paid $59.99 + tax which is 0.13 = $67.79 CDN for a game with hacker(s) in every game.. It's like they are bots.. they are on the servers 24/7 just to kill this game faster than homefront. It's like a competition. Which game is going to die first?