Phone numbers for Bethesda : V

» Tue May 15, 2012 8:34 am

direct line from their main site

(301) 926-8300

from here you will speak to a CS agent and get redirected appropriately

tech support

410-568-3685

fairly cookie cutter responses as expected. most of the advice given is common sense, though you get to talk to an actual person, which is nice.

Yes, they say they are working on it, and yes, i know they said that there is a patch coming. that said, maybe if enough of us call they will get a better idea of the exact problems. IF YOU ARE RUDE YOU'RE CONCERNS MAY BE IGNORED! remember to be cordial and polite. the people managing the phones aren't the ones to be upset with.

» Tue May 15, 2012 1:46 pm

tech support was less than helpful. I don't consider resetting the console every 15 minutes a viable solution.

» Tue May 15, 2012 9:51 am

direct line from their main site

(301) 926-8300

from here you will speak to a CS agent and get redirected appropriately

tech support

410-568-3685

fairly cookie cutter responses as expected. most of the advice given is common sense, though you get to talk to an actual person, which is nice.

Yes, they say they are working on it, and yes, i know they said that there is a patch coming. that said, maybe if enough of us call they will get a better idea of the exact problems. IF YOU ARE RUDE YOU'RE CONCERNS MAY BE IGNORED! remember to be cordial and polite. the people managing the phones are the ones to be upset with.

you mean aren't the ones to be upset with

..... lol

» Mon May 14, 2012 11:32 pm

you mean aren't the ones to be upset with

..... lol

HA! yes. =D fixed

» Tue May 15, 2012 12:02 pm

Actually, people should be kind, understanding, polite and post recordings of the conversations on YouTube. :whisper: