Rage PC with AMD Preview2 still very, very broken

Post » Tue May 15, 2012 6:59 pm

Big reputation damage being done to ID with this release. Folks need to see clear statement on when they will take ownership of issues and fix it... or is the PC now too difficult a platform for ID to release on?

Please provide clarity on when an update will provide a working game for the folks who have spent money on it.
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Isabell Hoffmann
 
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Post » Tue May 15, 2012 5:33 pm

I have asked for help, tried every fix ever posted, every driver, driver cleaner, a clean freshly formatted HD all the settings, tricks, compatibility modes etc. and the game is still totally unplayable. Figures though, the first time I decide to buy a game that costs 60 bucks (being a big ID fan) the game ends up completely bjorked.

Thanks to my place of employment, every single day that this game continues to be broken, I talk people into putting Rage back on the shelf and spending their money on something else. I'm still out 60 bucks for a game I cant play and I wont let that happen to any of MY customers on MY watch. Bethesda and ID are not interested in communicating a patch to us to fix these issues, so I continue to explain how broken this game is to customers. In the end, they appreciate me warning them off, and Bethesda/ID is out 43 copies thus far. Some have even refused or changed their minds about preordering Skyrim because of it. By all means Bethesda/ID, keep treating us like problems that will just hopefully "go away." The people are listening and they are going away.
You have my money still, now how about earning it.

P.S. I'm not the only guy in a store explaining how broken this game is to would be customers.
And for those that have managed to get the game working, good job!
Your efforts have been rewarded with a working game!
No sense reminding those of us who can't get it working that it works great for you.
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Jaki Birch
 
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Post » Tue May 15, 2012 1:18 pm

First you say:
not interested in who's to blame, just want it fixed

And then you say:
Big reputation damage being done to ID with this release. Folks need to see clear statement on when they will take ownership of issues and fix it... or is the PC now too difficult a platform for ID to release on?

Please provide clarity on when an update will provide a working game for the folks who have spent money on it.

Something does not compute...
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Arrogant SId
 
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Post » Tue May 15, 2012 7:35 pm


Thanks to my place of employment, every single day that this game continues to be broken, I talk people into putting Rage back on the shelf and spending their money on something else.

I too cannot get this game to work at all. The best I can manage is about 3 fps (which is really something like 2 seconds of "normal" fps, followed by 5 seconds of freeze, repeat...). I've tried all 3 AMD beta drivers, I've tried all the fixes and launch options from the steam forums. Oh, not that this matters as I cannot get a framerate faster than a slideshow, but I also have the massive texture pop in problem too.

The game is broken, and no John Carmack, it is not just a driver issue. iD Software released a broken, untested game on many, many people's computers. I want a refund, but of course they will ignore me and everyone else who cannot play the game.

Necron, I only wish I could steer more people away from buying this game too. I've told all my friends, but consider yourself lucky to be able to spread the word to strangers too.
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Robert Bindley
 
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Post » Tue May 15, 2012 4:25 pm

I too cannot get this game to work at all. The best I can manage is about 3 fps (which is really something like 2 seconds of "normal" fps, followed by 5 seconds of freeze, repeat...). I've tried all 3 AMD beta drivers, I've tried all the fixes and launch options from the steam forums. Oh, not that this matters as I cannot get a framerate faster than a slideshow, but I also have the massive texture pop in problem too.

The game is broken, and no John Carmack, it is not just a driver issue.

Explain to me how come the game runs fine on NVIDIA then. Oh yeah, you can't.

With all other things being equal, the video hardware remains the only difference. The game certainly should have been tested more fully on AMD hardware, and problems certainly should have been resolved prior to release, but to claim that it's not an AMD problem is stretching credibility.

The game is not broken. AMD's OpenGL support is what is broken, and every graphics programmer on the planet knows this.
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Misty lt
 
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Post » Tue May 15, 2012 9:35 pm

@Jimmy Shelter: My English might be poor and my knowledge in programming is certainly not worth mentioning, but isn′t it id′s obligation to check before release wether their game will run properly on ATI video cards with the drivers available?
Just a stupid question from a possibly stupid customer who spent the same amount of money on the game as any Nvidia card user...
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Travis
 
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Post » Tue May 15, 2012 5:42 pm

@Jimmy Shelter: My English might be poor and my knowledge in programming is certainly not worth mentioning, but isn′t it id′s obligation to check before release wether their game will run properly on ATI video cards with the drivers available?

Well, yes. And they may even have done so, but the fact remains that AMD were supposed to have a working driver (it's also AMD's obligation to provide a driver that actually works) released in time for Rage, but didn't.

Both obviously failed to some degree here, but for some weird reason the finger of blame is being pointed solely at id.
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Eire Charlotta
 
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Post » Wed May 16, 2012 2:34 am

Explain to me how come the game runs fine on NVIDIA then. Oh yeah, you can't.

With all other things being equal, the video hardware remains the only difference. The game certainly should have been tested more fully on AMD hardware, and problems certainly should have been resolved prior to release, but to claim that it's not an AMD problem is stretching credibility.

The game is not broken. AMD's OpenGL support is what is broken, and every graphics programmer on the planet knows this.

Are you serious? So if a company releases a game that is broken for AMD card users that is fine because it works on Nvidia cards?

All other recent games run like a dream for me and thousands of other PC gamers with AMD cards. No, just no.
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Scarlet Devil
 
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Post » Wed May 16, 2012 3:43 am

So if it worked on the 360 but not on the PS3, then that would be Sony's fault?! Lol
HUGE games by much smaller companies get it right, why can't Bethesda and ID?! AMD drivers, good or bad, are what they are. Lots of other companies out there that are dedicated and committed to get their games running correctly, regardless of card brand.
Am I saying that it's strictly Bethesda/ID's fault? Yup. Lots of games have been released on the exact same drivers from AMD in the past month, and they're all working great. Bottom line here, ID and Bethesda didn't TEST before releasing the game. If they DID test and released anyway, they're still to blame. If they had released the game saying "WARNING: Game will NOT run on most AMD cards" then that would be a horse of a different color now wouldn't it?

But they didn't. Our job, as consumers, is to make sure our PCs can run the game. Their job, as programmers, is EXACTLY the same.

Just like every other company out there.
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Nienna garcia
 
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Post » Tue May 15, 2012 2:15 pm

IDs' and Carmacks' favourite song and they live by it---"Take the Money and Run" by the Steve Miller Band
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Sammygirl
 
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Post » Tue May 15, 2012 4:14 pm

Does this have to be repeated again?

“We were quite happy with the performance improvements that we had made on AMD hardware in the months before launch,: he said. We had made significant internal changes to cater to what AMD engineers said would allow the highest performance with their driver and hardware architectures, and we went back and forth with custom extensions and driver versions.
“We knew that all older AMD drivers, and some Nvidia drivers would have problems with the game, but we were running well in-house on all of our test systems. When launch day came around and the wrong driver got released, half of our PC customers got a product that basically didn’t work. The fact that the working driver has incompatibilities with other titles doesn’t help either.
“Issues with older/lower end/exotic setups are to be expected on a PC release, but we were not happy with the experience on what should be prime platforms.”

OK, on the one hand we have a fairly sane and reasoned account of what happened, which can be backed up by anyone who's ever written code for AMD hardware.
On the other hand we have foaming-at-the-mouth paranoia and accusations.

Which one seems more likely to be true?
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Micah Judaeah
 
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Post » Tue May 15, 2012 11:59 pm

what i got an ati card 5770 and my game is working 90% fine.
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Izzy Coleman
 
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Post » Tue May 15, 2012 6:00 pm

So excuse it? Nope, sorry friend. Accountability. If I build you a racecar, and 3 of the wheels work perfectly, but not 4. Would you thank me for the 3 that worked or be pissed about the one that didn't?
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Chris BEvan
 
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Post » Tue May 15, 2012 2:17 pm

Jimmy? this game launch with bugs since day 1 due to texture compression i mean this was suppose to be 150GB and it was reduce to 22gb?, so i dont think is amd fault at all either .
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Jodie Bardgett
 
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Post » Tue May 15, 2012 9:12 pm

“We were quite happy with the performance improvements that we had made on AMD hardware in the months before launch,: he said. We had made significant internal changes to cater to what AMD engineers said would allow the highest performance with their driver and hardware architectures, and we went back and forth with custom extensions and driver versions.
“We knew that all older AMD drivers, and some Nvidia drivers would have problems with the game, but we were running well in-house on all of our test systems. When launch day came around and the wrong driver got released, half of our PC customers got a product that basically didn’t work. The fact that the working driver has incompatibilities with other titles doesn’t help either.
“Issues with older/lower end/exotic setups are to be expected on a PC release, but we were not happy with the experience on what should be prime platforms.”



OK, on the one hand we have a fairly sane and reasoned account of what happened, which can be backed up by anyone who's ever written code for AMD hardware.
On the other hand we have foaming-at-the-mouth paranoia and accusations.

Which one seems more likely to be true?

:hubbahubba:

how long before he realises he quoted that ID admits the bollox up is thiers,THEN compares the admission to people complaining about the bollox up being ID`s...

numpty alert :whistling:
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Jessica Thomson
 
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Post » Tue May 15, 2012 7:16 pm

Good point! And great name too by the way. I am a big fan of the Red Dwarf series. On a few other websites, I go by Lister :hubbahubba:
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Marquis deVille
 
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Post » Wed May 16, 2012 12:56 am

To blame Amd or Nvidia for bad drivers for this game is like blaming the sawmill for suppling the lumber to the carpenter that built your house that's falling down.
Should they have made sure that he used enough nails? Should they have made sure he cut each board to the right length?
Blaming the video card driver makers is the same. They should not have to make the game work. The game should work with two year old drivers. It is the part of the driver developer to assure backwards compatability, not future compatability.
When I first ran the game I had a few issues that were worked out with a cfg, then came the great "patch". I have not been able to play since. This was with 11.8 drivers.
Amd is not to blame as even Nvidia owners are having troubles. Even Xbox and Ps3 are having problems. By far the consoles are having less than Pc and Amd than Nvidia, but all are having problems.
Id did not test this like they should have. Some of it may have been time constraints placed on them by Bethesda. The only ones to know why aren't going to be saying anything on these forums.
Then of coarse there is the loud silence about the up coming patch. No news on what will be included, no info on when, nothing at all.
Is it any wonder people are mad? For some the game plays and for that they should be happy. But for a large amount the game does not play or plays so badly that it is not enjoyable. For some of those it does play for they are using old drivers, cfgs, launch add ons, etc. So it still points to Id and their code and their lack of testing. Which some see as a lack of caring.
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sw1ss
 
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Post » Wed May 16, 2012 4:09 am

The game should work with two year old drivers. It is the part of the driver developer to assure backwards compatibility, not future compatibility

Great way to phrase it! Nicely done!
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Czar Kahchi
 
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Post » Tue May 15, 2012 9:35 pm

Before a game is released it has to be certified by several platforms like Xbox, PS3, Windows, etc. And AMD, NVidia, etc. Besides the certification it has been tested by independent functionality testers. When the game has been released on these platforms it will have recieved a certificate fit for that platform by Microsoft, Sony etc.
If it does not work after release in general means there is something wrong with the users set-up. It can also be something like a thirdparty software conflicting with the Game, Gamedoctor is a good example of this. So:

Quote:
" So if it worked on the 360 but not on the PS3, then that would be Sony's fault?! Lol"

Yes, or more likely: the users fault.

I have installed the game on xbox, ps3 and multiple pc's with Nvidia and ATI cards, all versions work very well after updating the drivers, without any other configurations.
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Lizbeth Ruiz
 
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Post » Tue May 15, 2012 10:01 pm

Wow, so this year you turned what, 12?
I've been playing games since I received my first Pong? game back in 1976. This game is the most broken by far, and I've fought with hundreds. This is still the only one I cant get working right and I've tried everything, and then you're going to drop by and explain to me how this broken, buggy game is my fault?

Happy 12th birthday, punk.
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jessica Villacis
 
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Post » Wed May 16, 2012 3:14 am

if you only knew grandpa! You have no clue who you are talking to. All I hear is moan complain moan, but that seems to happen more when you get older or when you are losing the plot. And off course is it not your fault, it's way easier to blame others................
I have heard enough, I am out off here.
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TASTY TRACY
 
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Post » Wed May 16, 2012 3:52 am

....curtain down.... medium applause
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Sarah Edmunds
 
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