With the recent information coming to light from a former person who worked on New Vegas about the inherent problems with the engine and speculation that the exact same crushing flaw is present in the new one you need to register your warranty ASAP. The game launched on 11-11-11 and if you bought it at launch you have a week left until the 30 day grace period expires and you lose rights to coverage under their extended 90 warranty. This is printed in the back of all Skyrim game manuals.

Registration link: http://www.gamesas.com/eng/register.php

With delays and minimal feedback from Bethesda itself it seems as if they are hoping that they can lull people into forgetting to do this. Don't let them trick you by making you complacent and forgetting to fill out the reg required for warranty coverage. Don't let them win. They screwed us with this game, don't let them do it again by taking away your legal right to coverage for 90 days.

thx for the link buddy, will do this ASAP


have a great day (IRL not in SKYRIM)

just registered this product using link.

Less than a week, eh? If this next patch doesn't fix it, I'm going to bug the GameStop employees until they let me return my game.

Hi there, wait a minute. I just did the website registering about now. Nothing big, BUT I went and red the actual text at the end of my SKYRIM GAME MANUAL

It's in french so I won't traduce the whole thing, but IF you go and read the full text under the WARRANTY paragraph, it says you can actually SHIP BACK the game to ZeniMax Europe Ltd. if you can't get a refund from your local store. They also state that they would cover the cost of shipping back a new copy (at least that's what I understand)

I KNOW it doesn't really serve any purpose to ship back your game cause ZeniMax Europe Ltd. would probably ship you back a new copy of SKYRIM which would be useless, since the game is broken in it's current state....


Maybe we can ask to ship us back a copy of a another game....i see they have quite a few releases....

ANYWAY, GO AND READ AT THE END OF THE GAME MANUAL !!!!

I don't know nothing about lawsuits and customer rights, and I won''t ship back my copy since I live in French Polynesia.....but hey some of you might find this usefull !

The European and American coverage is different. In the American version it simply states that you have 30 days from the date of purchase to register your game to be covered under the 90 day warranty. I know Europe or at least Germany has different consumer protection laws. I'm sure France is the same as well. Here in America though we don't have those which is why registration is so important.

I guess I will be doing this. Thank you.

Ha ok, that's very interesting indeed !!!! hmmm, the shipping adress is in Glasgow, Scotland , so this might apply to all EU players.

I'll try to do my best to translate it to english, maybe some folks in the UK can confirm this ?

Shipping address is:

ZeniMax Europe Ltd.
Skypark - 9th Floor
8 Elliot Place
Glasgow, G3 8EP
United Kingdom

translation:

so I skip the part you already explained, (went they state they warranty the software of any flaw/defect for the first 90 days after purchase and all...)

After that, the french manual reads:

In the event the game is faulty/defectuous within this 90 days period, you need 1st to return the game where you bought it with a receipt. If for any reason that is not possible, please return back the software to Zenimax bla bla bla at the given address, with whatever original packaging you (may) still have, a receipt, the place where you bought the game bla bla bla.
Then it skips to the part I explained before stating they would ship you back free of charge a new game (I supose, since it's not clearly stated).
Then the text goes legal saying they would only apply the warranty if the software is indeed faulty bla bla bla bla, if you want more info, inquire towards a consumer association or a lawyer


LOL

this is straight out from the french game manual, vague but accurate translation, can some folks in EU confirm this in plain clear englsih ???

good day

edit: if you guys live in Glasgow you could actually walk in their office lol !!!! I won't encourage that yooooo

In Italy we have the same warranty (in italian of course). Your translation is good.

Okay, I've been trying to make people realize for quite some time, but if you live in a developed nation you are LEGALLY ENTITLED to a refund. This means that regardless of what stupid Bethesda says in their stupid warranty or their stupid terms and conditions ITS YOURS FOR THE TAKING whenever you so choose.

Why?

Because when Bethesda sold you that product they promised a certain amount of playability/longevity. Do you remember all those guys throwing up the fact that you could get 300 hours out of it? Well mine broke only 75 hours in which means that already they have failed to live up to the standards under which they sold it to you. They have breached their contract of sale, Defrauded you and left you out in the cold. Which is ILLEGAL

If you live in England read this: http://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange

anywhere else just google consumer rights and your country

Now get out there and get your money back the way real men do...I've already done it so my manhood is not being called into question.

True.

thanks OP..

I've been putting this off, but thank you for the reminder OP.

Thank you bud! I'll do this right now I want my money back.

But then you just get another game with the same issue , they have had this issue in all their games. Just that it occurs quicker in Skyrim due to the so called reason "This is a huge game" so we are allowed to have this issue .....

Thanks for the feedback Maelstrom Fabben !!!!

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