Why no communication, Bethesda?

Post » Fri Nov 16, 2012 1:01 pm

I've been lurking here for a long time, and I'm just as pissed off at Bethesda for leaving in all these bugs as nearly everyone else here is. The one thing I really don't understand is this: why hasn't GStaff, Todd Howard, or anyone from Bethesda even acknowledged that the issues exist? For example, all the debate on whether or not the random vampire attacks should be removed could be resolved so easily with a simple response of "it's a feature, but it's not working as intended" or something along those lines, so why don't they just do it instead of leaving us here to wonder if they're even an intended feature? Is it too expensive for them or will doing something like that wound their pride or is it something else entirely?

Gstaff, if you or another Bethesda staff member is reading this, please say something to show that you're listening to all the complaints about Dawnguard. I'm not asking for every single issue to be fixed by tomorrow (although that sure would be nice)- just a simple "we know the issues exist, and this is when you can expect a patch for them" is all I ask.
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Marie Maillos
 
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Post » Fri Nov 16, 2012 2:48 pm

-Shrugs- Mum's the word is sometimes bethesda's motto.
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GabiiE Liiziiouz
 
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Post » Fri Nov 16, 2012 4:19 pm

I understand that, but it only makes things so much worse for them by giving the (hopefully false) impression that they don't care about our issues. How difficult could a simple acknowledgement of the issues be?
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Kirsty Collins
 
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Post » Thu Nov 15, 2012 11:42 pm

Well, PC and PS3 don't even have Dawnguard. Hell, PS3 doesn't even have patch 1.6 yet, and have received no word whatsoever about it.
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sw1ss
 
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Post » Fri Nov 16, 2012 11:08 am

Between the massive bug lists and the vampire attacks, I've chosen not to get Dawnguard yet until I hear something about what they're going to do about it all. I really want to get Dawnguard, but I feel like having to babysit every quest giver and vendor for the rest of my playtime simply isn't worth all the content Dawnguard brings to the game (not to mention all those other bugs). I'm no businessman, but even I know that the longer Bethesda simply ignores this entire forum until a particularly bad bug appears (like what the FIGS players had to put up with), the more alienated the fanbase as a whole is going to become.
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Louise
 
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Post » Fri Nov 16, 2012 3:49 am

Well all of my vampire attacks have disappeared completely from game. Which is weird cause they were frequent and then they stopped. The main problem I have with dawnguard is the bugs a lot of them game-breaking. The amount of times I had reload a previous save in hopes that would work. I just hope that the rumors of bethesda not patching their dlcs are false.
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Oyuki Manson Lavey
 
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Post » Fri Nov 16, 2012 12:01 pm

I do remember that they did patch Fallout 3's The Pitt when it had that massive texture bug some time ago, so there is some precedent for them patching Dawnguard. I just hope that they do decide to patch it, and fast- otherwise, I may have no choice than to hold off on it indefinitely until one comes out.
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Jennifer Rose
 
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Post » Fri Nov 16, 2012 5:36 am

I think its safe to assume that Bethesda hasn't disappeared. So unless they announce the next game they are working on, you just need to sit tight and hang on to your panties like everyone else.
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Dawn Porter
 
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Post » Fri Nov 16, 2012 7:53 am

I think its safe to assume that Bethesda hasn't disappeared. So unless they announce the next game they are working on, you just need to sit tight and hang on to your panties like everyone else.

I wish I could do that, but I can't- and as far as I know, "everyone else" would prefer that Bethesda be a little more communicative for a change.
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Frank Firefly
 
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Post » Fri Nov 16, 2012 4:36 am

Yah, I believe they learned their lesson with fonv. To many times things were said that either didnt come true or the dreaded "Soon".. A word that is never to be spoken by Bethesda again.
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Alexis Estrada
 
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Post » Fri Nov 16, 2012 12:11 pm

Yah, I believe they learned their lesson with fonv. To many times things were said that either didnt come true or the dreaded "Soon".. A word that is never to be spoken by Bethesda again.
I don't understand how not saying anything at all would be an improvement over that.
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^_^
 
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Post » Fri Nov 16, 2012 2:56 pm

I don't understand how not saying anything at all would be an improvement over that.

Because when companies make a statement of intent with a title and then cant follow through on the intent, all the trolls come out and start throwing mud claiming lies and deceit. That can then generate an irate tweet and facebook storm tahts badly damaging to the companies image for no real reason other than telling people what they were intending to do in the first place. Ive seen it many times in the past with many titles.
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Marion Geneste
 
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Post » Fri Nov 16, 2012 2:53 pm

Because when companies make a statement of intent with a title and then cant follow through on the intent, all the trolls come out and start throwing mud claiming lies and deceit. That can then generate an irate tweet and facebook storm tahts badly damaging to the companies image for no real reason other than telling people what they were intending to do in the first place. Ive seen it many times in the past with many titles.
So they can't even tell us that they're listening to our complaints because the big bad trolls might say something mean about them? That makes no sense! If anything's going to damage their image, it's their current aloof attitude towards their customers.

If Gstaff or another staff member is still reading this, the request in my OP still stands. It's not too late- you can still fix everything if you just SAID SOMETHING for a change.
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MarilĂș
 
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Post » Fri Nov 16, 2012 3:42 pm

So they can't even tell us that they're listening to our complaints because the big bad trolls might say something mean about them? That makes no sense! If anything's going to damage their image, it's their current aloof attitude towards their customers.

If Gstaff or another staff member is still reading this, the request in my OP still stands. It's not too late- you can still fix everything if you just SAID SOMETHING for a change.

You obviously dont understand how buisness relies on shareholder confidence. If a company is made to look bad for any reason, it can have a major effect on market confidence in the company. That in turn can hurt them when less investment is forthcoming, therby having a direct impact on the later products released or even support of a product that is currently released.

People need to realise that games companies at this time are under HUGE finacial pressures from inside the market and without due to the economy and various taxation laws. Unless they are under the wing of a current major publisher like EA, MS or Sony its a lot harder to garner funding for projects. Despite what people think, Bethesda is not that big in comparision to EA, MS or Sony who have billions in capital at hand for unvestment in projects. Sure Skyrim sold well, but making a game is a gamble at best and at worst a great way to lose millions fast.

That is why publishers have PR and Community Rep posts. Any statement given by a games company has a direct impact on how its percieved and its likely future earning potential. Without PR and Reps to make decisions on what to say and when, you can easily cause a developer to go bust sharpish.

Case in point; Flagship Studio's, makes of Hellgate ; London.

Flagship made statement after statement of how they were going to do things and not delivering on those statements. The game was riddled with major crippling issues, its fee system under attack due to litteraly false advertising of "quarterly content updates" that never ever happened, and yet the studio was contracting out for comics, books, plushies, and other assorted "collectables" to generate income. All the while the team was waffling away on what it was doing in forum posts, message boards, interviews and press statements rather than actually doing it.

The studio folded after only a year. Why? Because all funding was pulled and the IP's appropriated by the publisher due to the extremely bad press around the studio. There was websites devoted to tearing down the developer with the header "You got flagshipped", with many disgruntled customers venting about the quality of the product, the lack of leadership at the studio, and the constant and misleading statements on what was going on with the title.

TLDR; Excessive trolling can kill a studio, especially when the trolling is on an epic scale.
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Sxc-Mary
 
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Post » Fri Nov 16, 2012 4:28 am

You obviously dont understand how buisness relies on shareholder confidence. If a company is made to look bad for any reason, it can have a major effect on market confidence in the company. That in turn can hurt them when less investment is forthcoming, therby having a direct impact on the later products released or even support of a product that is currently released.

People need to realise that games companies at this time are under HUGE finacial pressures from inside the market and without due to the economy and various taxation laws. Unless they are under the wing of a current major publisher like EA, MS or Sony its a lot harder to garner funding for projects. Despite what people think, Bethesda is not that big in comparision to EA, MS or Sony who have billions in capital at hand for unvestment in projects. Sure Skyrim sold well, but making a game is a gamble at best and at worst a great way to lose millions fast.

That is why publishers have PR and Community Rep posts. Any statement given by a games company has a direct impact on how its percieved and its likely future earning potential. Without PR and Reps to make decisions on what to say and when, you can easily cause a developer to go bust sharpish.

Case in point; Flagship Studio's, makes of Hellgate ; London.

Flagship made statement after statement of how they were going to do things and not delivering on those statements. The game was riddled with major crippling issues, its fee system under attack due to litteraly false advertising of "quarterly content updates" that never ever happened, and yet the studio was contracting out for comics, books, plushies, and other assorted "collectables" to generate income. All the while the team was waffling away on what it was doing in forum posts, message boards, interviews and press statements rather than actually doing it.

The studio folded after only a year. Why? Because all funding was pulled and the IP's appropriated by the publisher due to the extremely bad press around the studio. There was websites devoted to tearing down the developer with the header "You got flagshipped", with many disgruntled customers venting about the quality of the product, the lack of leadership at the studio, and the constant and misleading statements on what was going on with the title.

TLDR; Excessive trolling can kill a studio, especially when the trolling is on an epic scale.

You have a good point, but the real problem is that Bethesda's making a mistake in the opposite direction by not saying anything at all: no community posts, no PR posts, just dead silence. That makes it look like they don't care about us. For all we know, they totally ignore this section of the forums unless the bugs get so bad that inaction would make them look even worse. I'm not asking for them to make Flagship's mistakes, I'm asking for open communication between the devs and the fans so we know that they are in fact working on fixing our problems instead of throwing all our feedback into the recycling bin. Besides, a ton of people (including us) have been venting about how Skyrim is riddled with game-breaking bugs and Bethesda's been doing just fine (in spite of the fact that half of Europe is pissed off at them now, no thanks to their bugs). How could a simple statement of "we're fixing this and the patch should be available no later than this date" possibly be bad for them? I swear, no amount of trollling is going to harm Bethesda's image more than they harm it themselves through their inability to communicate.

TLDR; Releasing statements that are full of crap may be bad, but shutting fans out entirely is even worse. If they don't give us proof that they're listening to our problems, we ought to take our business to someone who will.
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flora
 
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Post » Fri Nov 16, 2012 8:07 am

Not for nothing, but I dont have any sympathy for you. Youre a prime example of one of the brain dead fools who most likely complained non stop about Skyrim vanilla bugs, claiming how Bethesda doesnt care and that theyre going to lose their fans, yet you buy the DLC only to complain yet again, annoying those with post after post about your predictions on the future fandom for bethesda. Theyre going to release another patch. More whining about losing fans isnt going to magically scare them into emailing you more info on a future patch.
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tegan fiamengo
 
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Post » Fri Nov 16, 2012 3:35 pm

Not for nothing, but I dont have any sympathy for you. Youre a prime example of one of the brain dead fools who most likely complained non stop about Skyrim vanilla bugs, claiming how Bethesda doesnt care and that theyre going to lose their fans, yet you buy the DLC only to complain yet again, annoying those with post after post about your predictions on the future fandom for bethesda. Theyre going to release another patch. More whining about losing fans isnt going to magically scare them into emailing you more info on a future patch.

If you had read my earlier posts, you would have noticed that I didn't buy the DLC, so I suggest that you please refrain from overgeneralizing. Whining about people whining never helped anyone.
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Andres Lechuga
 
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Post » Fri Nov 16, 2012 4:06 pm

i dont want patch date just acknowledgement. please just tell us you are at-least looking into the list of bugs.
And to the people saying all we are doing is complaining, this is the first time i have come across a bug that could not be fixed by simply reloading to an old save. I have never had any complaints about the game until now because i cant even play the dlc i paid for. I am just waiting patiently playing other quests and other games while i wait for some announcement from Bethesda.
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Nina Mccormick
 
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Post » Fri Nov 16, 2012 12:53 pm

I might have encountered lots of bugs in Dawnguard, but I have yet to see one that reloading or restarting the console with an earlier save could not fix. They are probably still waiting to see how many bugs we find before they decide if it needs a patch.
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djimi
 
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Post » Thu Nov 15, 2012 11:55 pm

You obviously dont understand how buisness relies on shareholder confidence.

Once again, Zenimax Media, that owns Bethesda Games Studios, do not have shareholders. It's a privately owned company.

I do remember that they did patch Fallout 3's The Pitt when it had that massive texture bug some time ago, so there is some precedent for them patching Dawnguard.s out.

That made it unplayble, and so far only when a DLC has been unplayable has Bethesda patched a DLC. So judging from their history, they aren't saying anything because they can't or won't patch Dawnguard.
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Claire
 
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Post » Fri Nov 16, 2012 10:56 am

Gstaff, if you or another Bethesda staff member is reading this, please say something to show that you're listening to all the complaints about Dawnguard. I'm not asking for every single issue to be fixed by tomorrow (although that sure would be nice)- just a simple "we know the issues exist, and this is when you can expect a patch for them" is all I ask.

We are keeping our eyes on the forums and investigating issues that people have reported. If there's any news to share, I'll let you guys know.

all the debate on whether or not the random vampire attacks should be removed could be resolved so easily with a simple response of "it's a feature, but it's not working as intended" or something along those lines, so why don't they just do it instead of leaving us here to wonder if they're even an intended feature?

The vampire attacks are an intended feature, and they'll go away when you finish Dawnguard's main quest.
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Ellie English
 
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Post » Fri Nov 16, 2012 3:43 am

Thank you, Gstaff. It's good to see that my earlier fears were wrong.
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Annick Charron
 
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