I have seeked help from the mage for this very problem but i was never as far into the disease as he is so i was always able to get cured in time. I think my friend is gonna try to reload from a previous save and have the soul gem ready for the mage the first time, but is there any advice for this problem if that doesnt work?
*I apologize for asking about something for someone else, but he is really frusturated with this