I was thrilled when ESO was first announced. The game had been in development for a number of years, and I was sure that when the game finally released, it would be in tip-top shape. However, I have begun to realize that Zenimax does not truly seem prepared for the production of this game. In terms of PR, they have done a terrible job promoting the game: little to no content from the game has been shown (the 'big video' had 20 seconds of gameplay), they regurgitate the same information in their interviews, and they have had little to no commercial advertising. Then in terms of the loyal fanbase, what have we received? A "Thank you" video for giving one million likes? Three pieces of armor concept art--they couldn't even give us all of the races? No official forums? Oh thats right we'll probably get the forums when the page hits 2 million likes. Then in terms of logistics, the closed beta has not started, and the game is set to release in 2013. Don't fret--I will still buy the game, but I am certainly losing faith in Zenimax. On top of all of this, MMO's are a genre where even after the release of the game the developer has to constantly give updates, patches, and stay in communication with the fans.
Sincerely,
A Concerned Fan.