Photoshop CC: an unexpected issue

Post » Wed Jun 19, 2013 6:20 am

I was trying to import a video by clicking on Video Frames to Layers... when this message appeared:

Could not complete the Video Frames to Layers command because Photoshop does not support video on this version of Windows.

Here's my PC info:

Windows 8 Pro

Processor: Intel® Core™2 Duo CPU E7300 @ 2.66GHz 2.66GHz

RAM: 3.00 GB

System type: 32-bit Operating System, x64-based processor

Now, I'm not an expert about it, but yesterday I did the same thing with CS6 and didn't get the message.

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Christine
 
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