Beta Forums Access Not recognizing account

Post » Fri Nov 22, 2013 7:23 pm

I've signed up for a beta account and downloaded and installed the client. The problem is when I try to access the forums with my same login information it returns with my account name/email does not exist. Has anyone else encountered this problem or know how to fix it?

Thanks in advance.

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Mizz.Jayy
 
Posts: 3483
Joined: Sat Mar 03, 2007 5:56 pm

Post » Fri Nov 22, 2013 12:57 pm

forum account login is different from the account login. The forum login details should be in your email.

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lucy chadwick
 
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Joined: Mon Jul 10, 2006 2:43 am

Post » Fri Nov 22, 2013 12:21 pm

Ive checked the two emails I've received and neither of them have forums account information, they just tell me to check out the forums for more info. I've seen problems of missing emails about the beta process. Could that be the problem?

Ive also tried creating account with the activiation key given to me in the email and it says the key is invalid. I assume that is because I've already used it to make the account.

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Tamika Jett
 
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Joined: Wed Jun 06, 2007 3:44 am

Post » Fri Nov 22, 2013 5:28 pm

could be. You'll have to contact support as I can't help you anymore.

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Avril Louise
 
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Joined: Thu Jun 15, 2006 10:37 pm

Post » Fri Nov 22, 2013 12:21 pm

I already have, I was just looking for some quicker answers. Thanks!!

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Quick draw II
 
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Joined: Thu Nov 08, 2007 4:11 pm

Post » Fri Nov 22, 2013 3:59 pm

Contact support. You also may not want to post beta-related stuff here. Mods don't like that sort of thing :P

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Bethany Short
 
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Joined: Fri Jul 14, 2006 11:47 am

Post » Fri Nov 22, 2013 10:08 pm

Oh ok ill keep that in mind. I figured I didnt know where to post it considering i dont have access to the beta forums. Thanks for the heads up

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James Wilson
 
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Joined: Mon Nov 12, 2007 12:51 pm


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