Hi, my name is Paul. I'm using a Blu Studio Energy 2. I'm running Android 5.0.
I made about $55 worth of purchases for this game. After I moved the game from the phone to an SD card it loaded an old cloud save which wiped out everything I'd purchased. Bethesda told me contact google play for a refund. I did, they refunded the money, and I remade the purchases.
It's 11 days later. Now the game is freezing on the loading screen. The suggested fixes didn't work, I was told to ask google play for a refund. They weren't able to refund me the money because I'd already had a lot of money refunded. I don't know what to do next, but I definitely want my money back.