Where is Bethesda? We say we have problems after the patch t

Post » Wed May 16, 2012 12:25 pm

I know for the forums to be so active there must be a major problem. Are you telling me it doesn't bother you even a tiny bit that a game I assume you bought is not working as it should? Let's imagine you bought a car and the brakes didn't work, that would kind of ruin my day.

I'm not Bethesda bashing so the [censored] can cool off. I love the game I just wish I could play it how it should be played.

Did you test it or not ?
User avatar
dell
 
Posts: 3452
Joined: Sat Mar 24, 2007 2:58 am

Post » Wed May 16, 2012 11:55 pm

Guess I'll wait for next year to buy the game... :(
User avatar
Sunny Under
 
Posts: 3368
Joined: Wed Apr 11, 2007 5:31 pm

Post » Wed May 16, 2012 2:23 pm

After you try it, please post back for the benefit of others. I'm not sure what affect it'll have if you played the game to the point that shops stopped talking to you.

Just tried it, and I still have the same problems. Still love you though :P
User avatar
alyssa ALYSSA
 
Posts: 3382
Joined: Mon Sep 25, 2006 8:36 pm

Post » Wed May 16, 2012 10:33 pm

Is the patch even out everywhere yet? I'm not expecting Bethesda to say anything until the patch has been completely released.
User avatar
Fluffer
 
Posts: 3489
Joined: Thu Jul 05, 2007 6:29 am

Post » Wed May 16, 2012 1:10 pm

Guess I'll wait for next year to buy the game... :(
that's what I did with oblivion. Worked perfectly lol.
User avatar
Zoe Ratcliffe
 
Posts: 3370
Joined: Mon Feb 19, 2007 12:45 am

Post » Thu May 17, 2012 12:22 am

Just tried it, and I still have the same problems. Still love you though :P
How long did you wait/rest for? Has your save file diminished?

These should improve performance if you waited long enough (no more than a month's time in-game should ever be necessary), but I have no idea about merchant interaction. The merchant interaction problems are hopefully related to performance and should then be fixed if you wait long enough after getting the patch because the memory being held onto should finally be dumped as necessary.
User avatar
Rowena
 
Posts: 3471
Joined: Sun Nov 05, 2006 11:40 am

Post » Wed May 16, 2012 8:00 pm

Relax man... [censored] some of you people are über-neurotic-panic-freaks. Just chill alright? First of all, don't use the word "we"; some people are still experiencing problems, not everybody. Bethesda released a new patch this morning, which is incredibly early, how in hell do you think they can address problems regarding it already. Give it some time. Patience is gold my friend.

Well said
User avatar
Smokey
 
Posts: 3378
Joined: Mon May 07, 2007 11:35 pm

Post » Wed May 16, 2012 9:20 pm

Just tried it, and I still have the same problems. Still love you though :P


Doesn't make sense at all, why would they release a patch that doesn't fix anything at all ?

You're doing something wrong.
User avatar
Prisca Lacour
 
Posts: 3375
Joined: Thu Mar 15, 2007 9:25 am

Post » Wed May 16, 2012 11:04 pm

How long did you wait/rest for? Has your save file diminished?

These should improve performance if you waited long enough (no more than a month's time in-game should ever be necessary), but I have no idea about merchant interaction. The merchant interaction problems are hopefully related to performance and should then be fixed if you wait long enough after getting the patch because the memory being held onto should finally be dumped as necessary.

I waited for 7 days I started at 19mb and am still at 19mb I'll try waiting longer
User avatar
His Bella
 
Posts: 3428
Joined: Wed Apr 25, 2007 5:57 am

Post » Wed May 16, 2012 11:14 pm

Is this expectable? Every other games developer would be all over this wanting to know what issues there are with the latest patch for their game.

Why does Bethesda not seem to care? Is it because they have our money and any fixes they make will cut into their profit margin?

I hope this isn't the case but these issues have been all over the forum since the patch was released and nothing has been said. What else are we supposed to think?

Bethesda, Please tell us at least something! We are all paying customers and without us you would not be making the great (if buggy) games you do now.

Well let's see: They've made loads of money from us idiots already, they're in bed with Sony and Microsoft who themselves have been releasing really bad software for years and never fixing it, and they don't give a toss about PS3 users and never will. Does that answer your question?
User avatar
Justin Hankins
 
Posts: 3348
Joined: Fri Oct 26, 2007 12:36 pm

Post » Wed May 16, 2012 3:49 pm

Doesn't make sense at all, why would they release a patch that doesn't fix anything at all ?

You're doing something wrong.

The patch fixed the frame rate but now I can't use shops or move on with quests that need me to talk to npc's
User avatar
Setal Vara
 
Posts: 3390
Joined: Thu Nov 16, 2006 1:24 pm

Post » Wed May 16, 2012 8:57 am

Thanks for being productive there Broken Sword, you're obviously having more fun in the forums the game itself ;)

I did my 6 hour playtest. Can't a guy take a break!?
User avatar
Alisia Lisha
 
Posts: 3480
Joined: Tue Dec 05, 2006 8:52 pm

Post » Wed May 16, 2012 1:21 pm

The patch fixed the frame rate but now I can't use shops or move on with quests that need me to talk to npc's
At 19 mbs, you've done enough to probably require the month-long wait. Make sure to keep mutilple saves.

The save file should drop to normal numbers at some point. You may never be able to move on with some Quests if they were broken and then you saved the break in the file. If that is the case, then it may require a character reset to finish those particular quests.
User avatar
Chad Holloway
 
Posts: 3388
Joined: Wed Nov 21, 2007 5:21 am

Post » Wed May 16, 2012 8:45 am

Those who keep telling others to be patient and still back and protect Bethesda are missing the bigger picture. This is NOT an issue that has been around for two weeks, it's been around (the PS3 community) since OBLIVION!!!! That's damn near FIVE years!!

These complaints CONTINUALLY come up with EVERY Bethesda release and every PS3 port.

To simply say, "be patient" is beyond ridiculous as a LOT of us HAVE been incredibly patient and surprisingly supportive (continuing to buy their products) considering their continual seemingly-purposeful neglect and lack of giving a crap about following through with their obligations of being an ACTUAL business. Any and every business knows customer service is key, and sure a lot of the time the customer IS actually wrong, but in this case, the customer is right and has EVERY right to be BEYOND pissed when their voice has been blatantly ignored for damn near FIVE years now! This neglect and lack of care for the PS3 customer-base got old a LONG time ago. I shouldn't continually end up feeling as though I just paid $60+ (each) for an extended 'time trial' of their products. EVERY game I've purchased at full price, and EVERY one them seem to just spontaneously self-destruct after so many hours of gameplay. To have your business set up to leave your customers angry in the end is COMPLETELY ridiculous and is completely unheard of. A business as large as Bethesda should be jumping through $&?#ing hoops when THIS many people are unhappy with their the products they've purchased and how they are being treated and dealt with when they ask for help due to THIER (the company's) fault!

Just as I've been posting elsewhere. At this point, Bethesda has made their point loud and clear. There is no reason to put any trust or faith in Bethesda anymore as we are continually screwed over and left out to dry when we ask for needed help due ONLY to Bethesda's fault. What I suggest, and can ONLY suggest, is to HOPE that Bethesda gets their crap together (or sales will drop incredibly), but do not EXPECT any changes because they've proven time and time again that there is absolutely no reason to expect any real assistance with broken products. Hope for the best, but expect the worst.

We've been ignored about Oblivion, when Fallout 3 began crapping out, when Fallout 3's downloadable content made the issues worse, and now we've been handed the same issues with Skyrim. I've learned my lesson. I'm not buying ANYTHING from Bethesda anymore until I know for SURE the product doesn't self-destruct, and that Bethesda has changed their ethics on customer service. I advise others to do the same because if we don't we, as customers, only send the message that we will continually allow ourselves to be screwed over and gladly hand over our money in the process.
User avatar
Yvonne Gruening
 
Posts: 3503
Joined: Mon Apr 23, 2007 7:31 pm

Post » Wed May 16, 2012 5:10 pm

Those who keep telling others to be patient and still back and protect Bethesda are missing the bigger picture. This is NOT an issue that has been around for two weeks, it's been around (the PS3 community) since OBLIVION!!!! That's damn near FIVE years!!

These complaints CONTINUALLY come up with EVERY Bethesda release and every PS3 port.

To simply say, "be patient" is beyond ridiculous as a LOT of us HAVE been incredibly patient and surprisingly supportive (continuing to buy their products) considering their continual seemingly-purposeful neglect and lack of giving a crap about following through with their obligations of being an ACTUAL business. Any and every business knows customer service is key, and sure a lot of the time the customer IS actually wrong, but in this case, the customer is right and has EVERY right to be BEYOND pissed when their voice has been blatantly ignored for damn near FIVE years now! This neglect and lack of care for the PS3 customer-base got old a LONG time ago. I shouldn't continually end up feeling as though I just paid $60+ (each) for an extended 'time trial' of their products. EVERY game I've purchased at full price, and EVERY one them seem to just spontaneously self-destruct after so many hours of gameplay. To have your business set up to leave your customers angry in the end is COMPLETELY ridiculous and is completely unheard of. A business as large as Bethesda should be jumping through $&?#ing hoops when THIS many people are unhappy with their the products they've purchased and how they are being treated and dealt with when they ask for help due to THIER (the company's) fault!

Just as I've been posting elsewhere. At this point, Bethesda has made their point loud and clear. There is no reason to put any trust or faith in Bethesda anymore as we are continually screwed over and left out to dry when we ask for needed help due ONLY to Bethesda's fault. What I suggest, and can ONLY suggest, is to HOPE that Bethesda gets their crap together (or sales will drop incredibly), but do not EXPECT any changes because they've proven time and time again that there is absolutely no reason to expect any real assistance with broken products. Hope for the best, but expect the worst.

We've been ignored about Oblivion, when Fallout 3 began crapping out, when Fallout 3's downloadable content made the issues worse, and now we've been handed the same issues with Skyrim. I've learned my lesson. I'm not buying ANYTHING from Bethesda anymore until I know for SURE the product doesn't self-destruct, and that Bethesda has changed their ethics on customer service. I advise others to do the same because if we don't we, as customers, only send the message that we will continually allow ourselves to be screwed over and gladly hand over our money in the process.
If you ever see the code and can explain why the problem is not dynamic and therefore persistent despite knowing how to fix it in prior games, please let me know. Until then, how can we assume that the problem isn't dynamic (a moving target that is different for each game)?

EDIT: Apparently no fix was ever issued for previous games. This could be a real monster of a bug.
User avatar
Peetay
 
Posts: 3303
Joined: Sun Jul 22, 2007 10:33 am

Post » Wed May 16, 2012 10:43 pm

If the issue is so omnipresent with their games, then why the F do you keep buying them? Technically, you should know better.
User avatar
neen
 
Posts: 3517
Joined: Sun Nov 26, 2006 1:19 pm

Post » Wed May 16, 2012 4:22 pm

Just buy pre-owned from now on. That'll piss them off.

And when they ask why we would do such a thing, ignore them. See how they like the silence.
User avatar
Sharra Llenos
 
Posts: 3399
Joined: Wed Jan 17, 2007 1:09 pm

Post » Wed May 16, 2012 8:41 am

First off, try waiting in game (say, resting in a bed) for 7 in-game days. Some things take a month to refresh but seven days should significantly improve performance.

Secondly, those of you who continued playing the game even when you noticed bad glitching in quests will most likely not be able to alleviate the quest glitches that took place because you saved after they happened (your game's save file then includes a glitch).

The patch fixes the memory dumping problem (it wasn't dumping the memory when it should), not the problems the user caused by continuing to save glitches.
Just wanted to say that i love you so much.
User avatar
joannARRGH
 
Posts: 3431
Joined: Mon Mar 05, 2007 6:09 am

Post » Wed May 16, 2012 6:48 pm

Just buy pre-owned from now on. That'll piss them off.

And when they ask why we would do such a thing, ignore them. See how they like the silence.
:celebration:
User avatar
Leanne Molloy
 
Posts: 3342
Joined: Sat Sep 02, 2006 1:09 am

Post » Wed May 16, 2012 4:54 pm

Just wanted to say that i love you so much.
Did that help you out? Some cells may require a full month long in-game wait to refresh but one week could help noticeably depending on how active you were in areas that should have taken only 7-days or just 72 hours to go away.

I don't have the patch yet here in the US so I can't troubleshoot it yet to be sure. But that's what the patch is meant to fix and that's how things work on other systems. If waiting for a month doesn't solve it, then my guess is the patch doesn't solve the problem.
User avatar
Alada Vaginah
 
Posts: 3368
Joined: Sun Jun 25, 2006 8:31 pm

Post » Wed May 16, 2012 10:44 pm

If you ever see the code and can explain why the problem is not dynamic and therefore persistent despite knowing how to fix it in prior games, please let me know. Until then, how can we assume that the problem isn't dynamic (a moving target that is different for each game)?

You're missing the point. It's how the customer-base is being treated. I don't care if the issue is difficult or not to solve. The problem SHOULDN'T BE THERE to be sold at $60 a pop to supportive (product buying) customers who are then ignored completely when they ask for help. Dynamic, complicated, life destroying, simple.....whatever you want to call it, for such a game-breaking bug to be COMPLETELY missed/overlooked means we, the PS3 community, are an afterthought and only means one thing: This game was made and tested on XBOX and PC. To miss a bug so large that makes the game unplayable means it was never encountered - or even worse, just blatantly ignored - because the PS3 community is an afterthought. The game was never tested on a PS3 system and they somehow came to the conclusion that this bug, which has been plaguing the PS3 community for years now, would just magically disappear in this new Bethesda product.

The anger and inability to continue being patient with Bethesda stems SOLEY from the incompetence of the company and their willingness to contiue to screw over the PS3 community. We are an afterthought and always have been, and they've made it very clear to all of us.

NO large company releases a product with such a large defect without jumping through hoops to fix the issue. Bethesda seems to have no problem taking notice to any issues with their products AFTER it's been sold, and then either completely ignore all the complaints or tweet "we're workin on it".

We, as customers, that continually pour our hard earned money into this company with faith that their products WORK at LEAST deserve a detailed explaination of what is being done to fix the issue and continual updates of their progress. We've PAID for this, we keep them in business, and we DESERVE to at least FEEL like they care.

And to tell the truth, I don't think Bethesda's newly released "patch" for the PS3 version had ANYTHING to do with all of us [censored]ing about this on the forums - based on how past complaints have been dealt with with previous PS3 products. I would go as far as to bet that this "obligation" to release a patch to the PS3 community stems from, and ONLY from, the fact that Tim Clark (the ex-editor of the Official Playstation Magazine) came out in his review of Skyrim and made public that he was completely ready to stamp the "Game of the Year" title on this game, but changed his mind when the lag started kicking in (he happened to have a PS3). I think Bethesda was FORCED to take action (this pathetic excuse of a patch) as an authoritative figure in the gaming world brought to light this very large issue - an issue that was large enough to prevent a well respected reviewer to hold off on deeming it game of the year. Such publicity is bad for business while we, the customers, complaining on forums are easily ignored. We don't have access to large advertising companies that will bring such bad publicity to such a largely "renowned" game.

We deserve better treatment. The problem shouldn't even EXIST, and now that it does, there's something still VERY wrong when we're all left feeling ignored, or just an afterthought.
User avatar
Melanie Steinberg
 
Posts: 3365
Joined: Fri Apr 20, 2007 11:25 pm

Post » Wed May 16, 2012 12:28 pm

I won't quote all that, Loyalty, (too much damn text repeated over and over is pointless) but fair point!
User avatar
D IV
 
Posts: 3406
Joined: Fri Nov 24, 2006 1:32 am

Post » Wed May 16, 2012 11:06 am

I'm not ignoring the problem. This should have been fixed. I'm just stating that it may have been a bigger problem than they anticipated or they made a calculated decision that it was better for us to have the game at all than to delay the ps3 version. Something that the [censored] of other consoles would have loved and derrided us over.

Regardless of what happened, the game was broken on our system of choice. You are right to be mad and frustrated, but human error will always play a role as long as we're involved in it. Mistakes don't warrant a lynching, they do warrant expecting them to do better next time. That is probably the biggest concern since this problem has existed for awhile. I just don't think they realized how quickly it would be a problem this time around.
User avatar
Stacy Hope
 
Posts: 3391
Joined: Thu Jun 22, 2006 6:23 am

Post » Wed May 16, 2012 9:12 pm

I'm not ignoring the problem. This should have been fixed. I'm just stating that it may have been a bigger problem than they anticipated or they made a calculated decision that it was better for us to have the game at all than to delay the ps3 version. Something that the [censored] of other consoles would have loved and derrided us over.

Regardless of what happened, the game was broken on our system of choice. You are right to be mad and frustrated, but human error will always play a role as long as we're involved in it. Mistakes don't warrant a lynching, they do warrant expecting them to do better next time. That is probably the biggest concern since this problem has existed for awhile. I just don't think they realized how quickly it would be a problem this time around.


Nothing warrants a lynching ever and no one on here is lynching anybody, so don't know where you got that idea. Not sure how old you are or if you have a job with a QA department (like bethesda) but QA departments are used to minimize human error. It's a staple of modern companies.
User avatar
sara OMAR
 
Posts: 3451
Joined: Wed Jul 05, 2006 11:18 pm

Post » Wed May 16, 2012 5:07 pm

For those of you saying the devs are either not at work yet or just getting there is wrong. While I was looking at the "PATCH IS OUT" thread I saw a ZeniMax Media employee reading the thread about an hour ago. So them not posting a patch list or saying anything is just BS.
User avatar
Noraima Vega
 
Posts: 3467
Joined: Wed Jun 06, 2007 7:28 am

PreviousNext

Return to V - Skyrim