Still getting game freezes

Post » Sun Feb 20, 2011 2:42 am

Bought on release day and have not been able to play yet. New drivers, work-arounds, patches, etc. I still get random freezes that last between 5-15 seconds. I hope at some point Bethesda attempts to fix this. As the game has already dropped significantly from what I paid, I may have been better off just waiting for the bargin bin if they can't release a game that works at least as good as their previous effort (I had no difficulty with Fallout 3).
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Patrick Gordon
 
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Post » Sun Feb 20, 2011 5:11 am

If you post your DXDIAG output we may be able to help you out a bit. Also- is the game crashing to desktop after these freezes? Are they complete freezes (nothing moving, sound looping, etc.) or does the rest of the world keep going normally but you find you are unable to move/act?
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Nick Pryce
 
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Post » Sat Feb 19, 2011 5:42 pm

The game just hangs. The background music continues fine but I cannot move and it doesn't appear "life" goes on without me though it is difficult to tell. The game hasn't crashed lately but the freezing makes it nearly impossible to play. I can usually manage to play for a few minutes ok but once it starts it just gets worse and worse as the frequency ramps up. I have posted this before and attached my DXD but that didn't do any good as I received no replies.

I just want to play the game. I paid $50 for it and I don't think that is too much to ask.
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Sheila Esmailka
 
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Post » Sun Feb 20, 2011 3:09 am

The great najority of complaints are being voiced without ever going to the trouble of a proper trouble shooting procedure, which begins with a CLEAN BOOT, offline, without any AV, firewall, PM, and especially no Xfire. If the game works clean, then you add back one luxury at a time, starting with your AV, many of which (Macafee and Norton) do not work well with gamebryo. You do not havr to be online for any reason; put Steam into offline mode.
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Assumptah George
 
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Post » Sat Feb 19, 2011 5:26 pm

The great najority of complaints are being voiced without ever going to the trouble of a proper trouble shooting procedure, which begins with a CLEAN BOOT, offline, without any AV, firewall, PM, and especially no Xfire. If the game works clean, then you add back one luxury at a time, starting with your AV, many of which (Macafee and Norton) do not work well with gamebryo. You do not havr to be online for any reason; put Steam into offline mode.


Even if proper troubleshooting is done and displayed here for all to see, you still use the same old lines that have no benefit for the real issue(s). I know exactly how you respond because I did exactly what you recommended and posted my dxdiag and still you never actually helped at all. So even after you state anything about 'proper troubleshooting' it makes no difference even when done "Properly".
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Sammie LM
 
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Post » Sat Feb 19, 2011 11:26 pm

Ah, fortunately the crashes and freezes were already a thing of the past for me. Hell, I can even play eight hours straight without crashing, although I have to take a break and quit the game every three or four hours to piss and grab a bite and sometimes cuddle with the miss. I found the solution after seven days, I remember someone here saying, "If you have version 10 of Avira Antivir PE remove or replace it with another antivirus." Another one also said, "If you have custom codecs remove or replace it." Truly those two applications were the root causes of the CTDs, freezes, and occasional black screen.

Now I'm a happy camper, never been contented with a game like FONV although there are still hiccups every now and then but hey its not like before after launch IT WAS HELL!

Important:
1. If you have Avira Antivir PE V10 remove or replace it then disable shield when you play FONV.
2. Remove Klite or any custom codecs that uses FFDSHOW.
3. Defrag, defrag, and defrag. Did I say defrag?
4. Use the latest drivers for gpu and audio.
5. Shutdown any active applications or useless background processes when you play.
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Ricky Meehan
 
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Post » Sat Feb 19, 2011 9:44 pm

There's never been any time that I personally suggested that I was able to deal wityh any part after the first 5% of a DxDiag Report. My visual correction, or my elderly 19" CRT display on the surfing box combine to result in an unreadable soup of words and letters in the unformatted main body. That leave me on the outside looking in, as it were, for 90 % of what's in there, and I'll happily include a form that does cover the basics I always want to see, myself, on forums where the DxDiag isn't the local end-all and be-all.

Be that as it may, it does remain a fact that when Oblivion was new, we learned about the Gamebryo engine's great many incompatibilities with such things as Xfire, and with Nortons AV, and a great long list of things it cannot coexist with. At the time, we learned to perform Clean Boots just as described, and find out what was or was not an acceptable background program / service.

This is the basic outline I acquired somewhere, probably back when NWN1 was still a pup:

Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.
Processor Speed: ?.? Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP #?, Win7, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024 ? )
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD, so please answer which of them you have)
Video Card Model: (examples) Radeon HD 5670 / Geforce GT 240
Video Card Driver Version: Catalyst ?.? / Nforce ??.??
. . (please use the numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Driver Date:
Sound Card Model:

The past three weeks, when I see the combination of Windows 7 with most any recent Geforce card, I can't help. My newest is a 9800GT that is out in the game room, and I haven't had it running since last spring. The game box in the bedroom has an HD 4850 in it, and I never play games while that machine is online (I don't like multi-player games much), so I can leave most of the usual background stuff offloaded.

I do have Windows 7, although not Vista. I have never tried to play any game in either Vista or Win 7, so my practical experience with them amounts to no more than hearsay, but nevertheless, a Clean Boot is always the right way to chase down interference.


Gorath
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Kaley X
 
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Post » Sat Feb 19, 2011 1:52 pm

Bought on release day and have not been able to play yet. New drivers, work-arounds, patches, etc. I still get random freezes that last between 5-15 seconds. I hope at some point Bethesda attempts to fix this.

Well, did you decide to make the effort to affirm whether it was the game, or your PC's software setup? What has a proper Clean Boot showed so far?

(Edited, two hours later. I'll make it easier, then. Here is their tutorial page for Windows 7:

http://support.microsoft.com/kb/331796 )

Gorath
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The Time Car
 
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Post » Sun Feb 20, 2011 2:27 am

I have done clean boots (I have XP not Win7), messed with old vs new drivers, and have turned off everything I can find to give priority to New Vegas. Still...freezing. I've run Oblivion, Dragon Age, and Fallout 3 from straight out of the box and not so much as a hiccup. But this one...damn! It is ME2 all over again. Played ME1 no problem. ME2, wouldn't get past the load screen. Waited few months and then patched it and BANG! worked fine. But why do I have to wait? What stupid coding mistakes do they make that force the game - generally using the same engine - to be unplayable? It is insane.

It's not my computer, it is the game.
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BaNK.RoLL
 
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Post » Sun Feb 20, 2011 3:42 am

Are not please me angry. But I have Fallout 3 "long" played and I swore before buying a new Fallout read through the forums.

What, I got annoyed, freezes to unplayable. The support has pushed everything to the PC and hardware.
With great Bla bla ... they have only spoken out.
Nothing has helped and the game was so great, without the bugs.

I found on the web page where a player has found an acceptable solution. But it was associated with some compromises and a lot of reading work and no optimal solution.

Patches came out, no more and that was it. If I had not liked the game I would never compromise those received.

Sorry for my spelling, but I am a German and use the Google Translator.

And now it comes, do not be angry with me:

I am so glad that I did not buy the new game when I read it that way.

FREEZZZZZEEEEE :flamethrower:
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Kaylee Campbell
 
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Post » Sun Feb 20, 2011 3:32 am

I have done clean boots (I have XP not Win7), messed with old vs new drivers, and have turned off everything I can find to give priority to New Vegas. Still...freezing. I've run Oblivion, Dragon Age, and Fallout 3 from straight out of the box and not so much as a hiccup. But this one...damn! It is ME2 all over again. Played ME1 no problem. ME2, wouldn't get past the load screen. Waited few months and then patched it and BANG! worked fine. But why do I have to wait? What stupid coding mistakes do they make that force the game - generally using the same engine - to be unplayable? It is insane.

It's not my computer, it is the game.


Please bear in mind guys :grad: :
Please note that these forums are not used for official technical support. Rather, we plan to use it to provide updated information and allow dialog between gamers to solve common problems, such as the most common problem of video or sound card drivers (or a lack of updated ones).

For technical and customer support, please call 410-568-3685, 9:00 am to 5:00 pm EST Monday through Friday, excluding holidays, visit support.gamesas.com or email support@gamesas.com.

If you want to continue this avenue we can offer some things to try. Can you post a dxdiag (if you have a 64-bit OS post a 64-bit dxdiag).
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CHANONE
 
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