This is more of a general customer support question. My copy of the game somehow came without a product activation key. The store at which I purchased the game is refusing to refund my money because I opened the box and they told me to contact Bethesda. I believe I sent an email through the contact option on the website. I am making this posts in an attempt to figure out what I should do now.

If you sent an email to support@gamesas.com I think you'll just have to wait a bit.

In the meantime I'd make sure you have a scan of your receipt ready in case they ask for it.

This place is not support. This is gamer to gamer discussions of tech matters, looking for suggestions and advice while waiting on permanent fixes from the real support people, who you have to contact through their own URLs, starting from here:

http://http://support.gamesas.com/eng/platformlist.asp?sid=110748101021012145063002&pid=400000953&pnm=Fallout%3A+New+Vegas