I'm pretty miffed with them. They cancelled my month-old pre-order on Monday with no notice whatsoever. I'd been attempting to contact them for almost two weeks to update the Visa I ordered with (re-issued because of a fraudulent charge) because their site was broken and wouldn't let me do it. They never bothered to reply to three separate e-mails. I even sent them messages on Twitter. I only realized the order had been cancelled because I checked my account to get the order number so I could call on Monday. I then had to spend an hour on the phone to them in various calls to get them to give me the game at the original price I paid, since it had gone up in the mean time. Now no DLC code? Jeez...
