Some Trouble Shooting Assistance

Post » Wed Mar 30, 2011 3:37 pm

A Broad-Ranged Trouble Shooting Summary

Close to a month ago, Fallout: New Vegas appeared, with one really atrociously bad feature that everyone except Bethesda will all agree on. Steam has been a worse choice than any variety of SecureROM, probably as uniformly hated as the Russian DRM that comes with a Root Kit Trojan in it, Star Force.

In spite of that tremendous liability, sizable numbers of the game have been sold, of which the majority are actually working just fine. Nevertheless, there are a great many complaints that range across the spectrum of possibilities, but seem to concentrate on game owners who are combining Geforce graphics with Windows 7. I'm not claiming to have the magic skill to answer all of the many complaints, only to make it easier for some other folks here to offer their suggestions.

Very few of the gamers making the complaints about Fallout: NV are approaching this with any plan of action to deal with their problems. Once upon a time, a sizable group of experienced gamers making regular visits to the Oblivion forums, and prior to those, to the Morrowind forums, had some excellent experience and understanding of everything found in the DxDiag Reports, and those became a standard in the hardware forums, but almost all of those old timers are now gone, it seems, and only a very few with good diagnostic skills based on the contents of that report are still here.

(I will repeat this for those who haven't seen me say it. Past the audio details that appear near the top of a DxDiag report, where it goes margin to margin without formatting, my visual correction combines with the old 19" CRT that I use in here to create a swimming alphabet soup of words and letters I cannot deal with.)

Right from the top, everyone needs to understand that neither Bethesda nor Obsidian makes any particular effort to hire their own "Hardware Geeks", and both are blissfully unconcerned about publishing practical, truthful, and useful system requirements for games. Fallout: NV is a really bad example of this, as there is only one Geforce 6n00 graphics card "series" able to handle the game, the 6800s, and two out of six of those are worthless (6800 SE, 6800 XT). The Radeon X1300 "XT" was a very late name change in the X1n00 generation, of which few were sold in that name compared to the original naming, when it was the X1600 Pro.

The rest of the X1300s are perhaps half as good as the X1600s, for the very best of them.

So, the very first thing any game player needs to do is ignore the official game warning label on the box, and stick with Mainline Gaming cards, whose names have either a "600" / "650" / "670" in them, or for recent Geforces, a "40" or "50". Higher is better, when you have the needed power supply and added spare cash to go that far (the stock, original equipment power supply isn't good enough for higher numbered, current-svcking High End parts).

Next, the only part of Fallout: NV that is 'net-enabled' is Steam, and buying the game software through that venue adds its own complications. I recommend getting the disk instead. Install Steam outside of you system's \Program Files master folder, and then set Steam to its offline mode, log off of your internet provider connection, and close various programs that do not work well with games, such as Anti-viruses from the various commercial sellers (particularly), Firewalls, PMs / TMs, and any audio and / or video enhancement features / services, like the "Aero" theme, and any kind of mouse pointer animation.

You need to be at the Administration level for the Vista & Windows 7 pair, and then you can run the game install. Here is a corrected F: NV requirements list

What are the Fallout New Vegas system requirements?

Minimum System Requirements (VGAs corrected for Obsidian stupidity):

* Windows XP/Vista/Win7
* 1GB System RAM (XP)/ 2GB System RAM (Vista)
* 2.0 Ghz Dual Core processor
* Direct X 9.0c compliant video card with 256MB RAM
(NVIDIA 6800 "GS" or better/ ATI X1300XT or better)
{Added my note here, the X1600 Pro & up really, and
avoid both the Geforce 6800 SE, and the 6800 XT}
* 10 GBs of free hard drive space

Recommended System Requirements:

* Windows XP/Vista/Win7
* Intel Core 2 Duo processor (or the equivalent AMD Phenom)
* 2 GB System RAM
* Direct X 9.0c compliant video card with 512MB RAM
(NVIDIA 8800 series, ATI 3800 series)
* 10 GBs of free hard drive space

If you don't understand those requirements, particularly the confusing Geforce graphics naming, fill in an information query blank like this for your system to discuss it with the current hardware forum residents.

Retail or Digital: Retail CD / Retail DVD / Direct (Vendor name)
Processor Manufacturer: AMD / Intel
Processor Type: Athlon 64 / X2 / Phenom, or Intel Core / count of cores
Processor Speed: * ?.? *Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP # ?
System RAM:* ? ? *GBs (or MBs, if less than 1024)
Video (GPU) Manufacturer: ATI / Nvidia (only those are supported)
Video Card Model: (examples) Radeon x1650 Pro / Geforce 7600 GT
Video Card onboard RAM: *???* MBs
Video Card Driver Version: Catalyst ?.? / Nforce ??.?? (use numbers, not
the word latest)
Power Supply Make, Model, and 12 volt amperage
Sound Card Manufacturer:
Sound Card Model:
Sound Card Driver Version: ?.?? (again, numbers please)
Problem Description: Explain your problem here

(To be expanded below)
_________________
.

Various of the PC components require a piece of software called a "Driver" that makes the connection between Windows and the hardware devices, such as Audio Processors, Network Interface Cards, and especially Video Graphics cards. For a fairly new computer, the newest drivers are usually best, and you need to explore the 'Net to collect those, and then install them in the PC. Older machines that are still capable of running the games sometimes need an "in between" driver, newer than when the PC was brand new, while not actually the very newest available. You need to seek game-aware geeks' advice in this regard about an older high performance PC.

After the install has been completed, run the first test of the game with the AV still off, no 'Net connection, no bevy of background processes running, and see what happens. If the test ran nicely, but the next day you find the second run does not, it's the background processes you'll want to work on. The games we are dealing with here in the Fallout Community are more demanding of resources than many other games are. Such things as IM / PM processes cause tons of problems (Xfire is a frequent cause of difficulty). Several popular AV programs have pro- active procedures that cause games to stutter, stop, and generally misbehave.

Microsoft has several pages' worth of advice on their web sites about how to use the "Clean Boot" startup to deal with gaming trouble (different pages for each of their OSes):

http://support.microsoft.com/default.aspx?scid=kb;EN-US;331796

Just since Fallout 3 was brand new, the popularity of various "Social" internet sites has exploded, and many game players think nothing of having Browser windows/ Tabs for Facebook, MySpace, & Twitter all active in the background at the same time, all of the time. None of the several games that Bethesda has used the Gamebryo engine to design were intended to run in competition with sites such as those. Those are only the tip of a truly huge iceberg of luxuries that gadget-happy people are loading in their PCs every time they start up.

I constantly see that game players have over 2 GBs of programs and services loaded, running in the background, which is twice as much as should be there.

Proper use of the Clean Boot procedures can identify the programs and services that are conflicting with the game. Black Viper's web site can assist regarding Windows' own excesses.

Before starting still another message thread about the same old problem, check the FAQs on the official support pages, and run searches in here to see about any work-arounds that other gamers are suggesting, while we wait on permanent fixes, if your problem is with the game, rather than a background process.

To describe your problem, I'm going to quote a friend and Community Director from another developer, Chris Priestley, and his description

3. Problem Details

a. When it comes to problem details, think about the five basic questions: Who? What? When? Where? Why? Okay, so “Who?” doesn’t really apply here, but the others do.

b. What? What is the nature problem that you’re seeing?

c. When? When does the problem occur? Every time you engage in a particular action or only after so many hours of play?

d. Where? Where does the problem occur? Is the problem localized to a particular planet or does it occur everywhere?

e. Why? As much as possible, can you isolate the problem to a specific set of steps?

If you follow these guidelines, and provide the requested information when posting, it will increase the likelihood that someone will be able to help you diagnose the problem and find a solution.

Please report issues, after checking these steps, in new threads.

P. S. Please use every day business style paragraph breaks, punctuation, and spelling.


I'm trying to decide now whether to edit the primary pages of the Oblivion unofficial trouble shooting guide to the extent that those apply here, and add them to the thread (I have decided that I will include the material that Bethesda has pinned in the Fallout 3 hardware forum, to the extent that it is general advice).

Good Luck,

Gorath
User avatar
Miguel
 
Posts: 3364
Joined: Sat Jul 14, 2007 9:32 am

Post » Wed Mar 30, 2011 7:05 am

As much as I dislike some of your posts Gorath, I have to say, this was a good post.

Intel Quad Core Q6600 2.54 Hhz
Nvidia 250 GTS 1GB (260.99 drivers)
500 GB Western Digital HD
Realtek Onboard Sound (2.54 drivers)
Windows XP SP3
Direct X 9.0c (Updated)
Fallout New Vegas Patched up via steam.

It reminds me of the Fact that it is possible to get Fallout New Vegas Running without CTD's & Freezes ( Of which I have no CTD's or Freezes ) However, I consider the game unplayable do to the many in game bugs which remain and the Nvidia microstutter (FPS are Good. Microstutter only notible on side to side movement - far worse than fallout 3 ever was).

In fixing my CTDs and freezes with fallout new vegas, it was simply not a matter of updating or removing software/drivers.

For my Q660 Quad processor, I had to set the fallout new vegas .ini to only use 2 cores (ini. fix as in fallout 3). This got rid of the Random CTDs.

The Random Freezes were caused by non-windows codecs. While I initially decided to use a codec restoration program found at Fallout New Vegas Nexus - It was flagged by Zone Alarm Anti-Virus. So I went with the full OS reinstall, the required OS updates, along with the most recent Video & Sound Drivers.

I did not reinstall any personal programs that added codecs of any kind - Video & Sound players/editors.

I myself have been a PC gamer since the TRS-80 model 1 in the 70's. I learned a long time ago, that if your are going to be a gamer - It is to your advantage to run a lean machine ( Either None, or little background programs) and for sanities sake, don't even try to run your antivirus at the same time (Unless you want to suffer even more issues - Firewall if you have to - But not a antivirus in active mode). There is especially no reason for it, if you are playing in off line mode (Which is what I suggest). Now why have I been ranting about the anti-virus? Because I have seen posts here where there have been people running their antivirus at the same time as Fallout New Vegas.

And finally, How many times have you seen the following:


Labtop versions of these cards (Video Cards) may work but are not supported.


If you own a laptop/notebook don't expect it to give you the same performance as the desktop counterpart.


P.S. I am in no way sticking up for the game developer/distributor as I feel that Fallout New Vegas was a very subpar release.
User avatar
Loane
 
Posts: 3411
Joined: Wed Apr 04, 2007 6:35 am

Post » Wed Mar 30, 2011 12:35 pm

I have run Morowind, Oblivion, fallout 3 and NV (all be it on lower quality and with slightly low frame rates) on a software loaded Athelon XP (with AV) system with a 6600 graphics card and have run all but NV without crashes (this is my test system btw).

My games system works much better and only crashes every half hour or so :-)

I am simply waiting for the nocrash scripts to arrive on the nexus as the crashes I experienced with Elder scrolls games and Fallout 3 all were caused by script errors. As for STEAM, I think it should be scrapped as it don't work with my proxy machine and I have had to mess up my setup just to install NV.
User avatar
Karen anwyn Green
 
Posts: 3448
Joined: Thu Jun 15, 2006 4:26 pm

Post » Wed Mar 30, 2011 2:56 pm

As mentioned in an edit to the opening comments starting this thread, these were pinned up in the Fallout 3 hardware forum, and are useful to consider for the Fallout: New Vegas game as well. I've made very minor edits here and there, such as in the very first sentence to change "the game" to read "Fallout 3".

Here we go:

When posting information concerning issues you confront while playing Fallout 3, it's helpful to follow these guidelines:

* Be sure to post in the proper troubleshooting forums (Xbox 360, PC, and PlayStation 3)
* Include an estimate of how long you had been playing when the issue occurred.
* A general description of what was happening when the issue occurred, for example after fast traveling to/from (a location), while fighting (a creature) or while in dialog with (an NPC). Feel free to include any details you think could have contributed to the issue.

Some things you'll want to know...

* Please be aware of the minimum requirements, exceeding the minimum is strongly recommended.

* Be sure all drivers are "up to date", particularly video drivers, sound drivers and any windows updates, including Windows service packs. Keep in mind that in some cases the latest driver may not be the best driver for your audio/video card and that trying several drivers may be necessary for optimal performance.

* If audio is missing be sure that audio formats, and .ogg in particular, are associated with Windows Media Player and not other audio programs like Winamp. Also try closing any music players you may have running in the background.
* Remove any uneeded software.
* If Installshield hangs or gives an error during installation try renaming the Installshield folder (C:\Program Files\Common Files\InstallShield) to something like "InstallShield Old" before installing again.
* Clean out all Temp Folders. To do that, reboot the machine to release any temp files, from the Run Menu, type in %temp% and delete whatever comes up.

Before posting, please attempt the following one at a time in order to eliminate as many potential variables as possible:

* Restore any hardware acceleration or software-managed settings for audio/video cards to default settings.
* Revert any overclocked or otherwise modified hardware or software to the default factory settings. This includes hardware such as overclocked CPU, GPU or RAM and modified software components such as the fallout.exe or fallout.ini files.
* Remove and/or reinstall any codecs you may have installed and restore default file associations for Windows Media Player.

(These are supposed to be "supported" video cards, but I disagree.)

NVIDIA GeForce 200 series (not including G.205, G.210)
NVIDIA Geforce 9800 series
NVIDIA Geforce 9600 series
NVIDIA Geforce 8800 series
NVIDIA Geforce 8600 series
NVIDIA Geforce 8500 series
NVIDIA Geforce 8400 series * (debateable. Mobile versions fail)
NVIDIA Geforce 7900 series
NVIDIA Geforce 7800 series
NVIDIA Geforce 7600 series
NVIDIA Geforce 7300 series *
NVIDIA GeForce 6800 series (not including 6800 SE, 6800 XT)
ATI HD 4800 series
ATI HD 4600 series
ATI HD 3800 series
ATI HD 3600 series
ATI HD 3400 series *
ATI HD 2900 series
ATI HD 2600 series
ATI HD 2400 series *
+ the X1950s
ATI X1900 series
ATI X1800 series
ATI X1600 series
ATI X1300 series *
ATI X850 series
ATI X800 series

(Fallout 3 was running on the two Radeon X8n0 series cards, which have SM-2, and the first notch (Dx9.0"b") of SM-3, although drivers for X800s were a problem, and Omega's were needed. Obsidian and Bethesda no longer refer to those cards for Fallout: NV.)

Posted 12 January 2009 - 10:15 PM
Nvidia Drivers

Some versions of Nvidia drivers can cause issues with Fallout 3. For best results, the following guidelines can help. As always, set a Restore point first so you can easilly undo changes, if they are unsuccessful.

Also, download the driver package before proceeding. Make sure you uninstall the current drivers in Add/Remove Programs first, reboot the machine, cancel out of the Hardware Wizard and then run the new Driver Install Package. (My edit here, I am bringing these suggestions forward as EXAMPLES, not specifics. I also am showing the date, almost two years ago as I am importing these notes.)

XP

For the 8xxx series of cards and earlier, try the 175.19 drivers

175.19

For the newer 9xxx series of cards, try the 175.19's or the following

178.24

Vista

With most cards the 180.48's are the way to go, this addresses some earlier issues Vista had with Nvidia Drivers

180.48 Vista 32

180.48 Vista 64

Newer Drivers may come out that do not have issues, but for now, the ones listed above have the best reported results.


Bethesda's Administrator EDIT

The 181.22 drivers are out, they are supposed to fix the instability issues. They are stable for me.

(Chances are, a similar advisory to that above may be in orger for Fallout: NV,)


Gorath
User avatar
KIng James
 
Posts: 3499
Joined: Wed Sep 26, 2007 2:54 pm

Post » Wed Mar 30, 2011 5:16 am

The original of this segment is still pinned atop the (Bethesda) TES IV: Oblivion hardware and software discussion forum. I am editing this copy to select out a subset of non-specific (to Oblivion) guides to Gamebryo, more or less, in order to offer a helping hand to gamers with problems they run into with Fallout: NV, which I consider to be applicable to all of Bethesda's (and Obsidian's) Gamebryo games.

Unofficial Technical FAQ Ver 4-Tips, Tweaks and Common Solutions

Posted 18 September 2006 - 02:39 AM

*Unofficial technical FAQ for PCs*

-by *Lord Athanar*, *Tig Ol Bitties* and TES H&S Issues forum crew.

- /updated January 18th-20th, 2007./
- /updated April 27th, 2007./
- /updated March 7, 2009./

*This FAQ (Frequently Asked Questions) covers most problems posted in Oblivion Hardware and Software Issues forum, and has a few useful tips for boosting performance and preventing crashes in the game. I hope you'll find it a good read, and I hope it will help you with your problem. Issues are colored in blue, and tips and tweaks in green*

(New Edit: Note that I did not attempt to preserve Athanar's color codes.)

If your problem isn't covered in this FAQ, or it keeps happening, post your issue in a new thread, so regulars here can help you. The same goes for the overall Trouble Shooting thread I am adding this to. Please create a new thread if you have a personal game problem. If you have suggestions for the readers of the forum ans spcially of those reading this thread that you think will help the community, those are welcome, of course.

(Amended) Table of contents:

1. *Pre-Oblivion purchase

*1.2* What are the real system requirements for the game?

3. *Problems and error messages when attempting to start Oblivion

*3.3* Unsupported GPU list, and possible workarounds for some.

*4.5* Crash to desktop/BSOD(blue screen)/computer restart after few minutes of playing

*4.6* Odd graphical glitches/artifacts/weapon flickering

*4.17* I can't open Oblivion because of a d3dx9_27.dll error.

Thanks to all who offered solutions and software I listed here, and all of the regulars here who are helping people and offering them daily. And please, if you found something I left out, or you feel should be added, feel free to PM me, so I can add it. Any constructive suggestions are very much welcome.

Special thanks from Oblivion community for making this game a bit more tolerable :): CCNA, Brash, Kivan, Timeslip, Original-Kiwi, Nottheking, Othilien, asp, Nightmare2013, Luchaire, googlesta, HonourableTyr, Stormfox, da mage, and all others that are mentioned or linked to in the FAQ.

This post has been edited by *Dogsbody*: 07 March 2009 - 12:55 PM

User is offline Tig Ol Bitties

Posted 18 September 2006 - 02:41 AM

*1. Pre-Oblivion purchase*

Before you buy this game, you must make sure your computer will run this
game. You can see official system requirements in the pinned FAQ-READ
THIS FIRST, and you can see unofficial system requirements, that we
regulars here gathered from our experience, below.

A good way to find out is to run a Game-O-Meter
tab from yougamers. Its not
too accurate, but will give you a good idea what can you expect.

Some people ask why do games even come with Minimum system requirements,
you can see the answer here:
Why Do Games Come with "Minimum Requirements"?


*1.2 What are the real system requirements for the game?*

Though not a frequent question, I think it is important, because a lot
of people get worse performance than they expected. So I made a list
called 'real system requirements' and I'll use it now.

Supported Video Card Chipsets:

+ ATI X4x00 series, new after Oblivion * (HD 4350 below minimum)
+ ATI X3x00 series, new after Oblivion * (HD 3450 below minimum)
+ ATI X2x00 series, new after Oblivion * (HD 2400 below minimum)
+ ATI X1950 series, new after Oblivion
ATI X1900 series
ATI X1800 series
+ ATI X1650 series, new after Oblivion
ATI X1600 series
ATI X1300 series <--These models are rather* (VERY SLOW) poor for the game. The X300 XT model is alright (it's the X1600 Pro with a new name)
ATI X850 series
ATI X800 series
ATI X700 series
ATI X600 series <-- very slow
ATI Radeon 9800 series
ATI Radeon 9700 series
ATI Radeon 9600 series <-- very slow
ATI Radeon 9500 series <-- even more slow
+ Geforce GTX 2x0 series, new after Oblivion *(G.105, G.210 poor)
+ Geforce 9x00 series, new after Oblivion * (9100, 9200, 9300 poor)
+ Geforce 8800 series, new after Oblivion
+ Geforce 8600 series, new after Oblivion
+ Geforce 8500 series, new after Oblivion
+ Geforce 7950 series, new after Oblivion
+ Geforce 7900 series, new after Oblivion
NVIDIA GeForce 7800 series
+ Geforce 7600, new after Oblivion
+ GeForce 7300, new after Oblivion <-- Rather slow * (The 7300 GS is VERY SLOW)
NVIDIA GeForce 6800 series * (The 6800 SE and 6800 XT are very poor)
NVIDIA GeForce 6600 series <-- 6600GT is decent ("fair"), but lower models are slow
NVIDIA GeForce 6200 series <-- Bottom of the barrel! Terrible
NVIDIA GeForce FX series ("5700 or above") <-- Nope: all still way too
slow! may have issues as well

ATI Suffixes: XTX > XT > XL > Pro > GTO > Vanilla > GT > SE > Hyper Anything

nVidia Suffixes: Ultra > GTX > GTS > GT > GSO GS > Vanilla > LE = XT > VE > TC / TD(6200)

*1.3 I want to upgrade my computer for Oblivion, what can you recommend me?*

I'll use some of Original-Kiwi (former member) advice for this, since he has made a pretty good GPU shopping guide:

Original-Kiwi and Tig's advice:

Be sure to AVOID buying any video solution with these letter combinations in their names: *FX, LE, MX, SE, VE, TC, & TD.* Add to those another name suffix that is good for Radeons, but terrible for the Geforce cards = "*XT*". To know how various name suffixes relate to one another, the " > " symbol will mean that the one on the left is faster than the one on the right, and they are in sequence here:
*
*This first thing was a repeat, Tig!
*
ATI Suffixes: XTX > XT > XL > Pro > AIW (All-In-Wonder) > GTO > Vanilla > GT > SE > Hyper Anything

nVidia: Ultra > GTX > GTS > GT > GSO GS > Vanilla > LE = XT > VE > TC / TD(6200)*

/Online purchase/ is the best way to get the the most for your money when it comes to video cards. There just aren't many storefront operators willing to compete on the prices of VGA unless you live near a Fry's Electronics or a Microcenter. As a matter of fact, most such go the other way and GOUGE the buyers with prices higher than MSRP. I will name online pricing in USD only. PCI-e(16) card pricing can run as much as $20-$25 lower than AGP.

Price Grabber and even Google Shopping are pricing engines we look to, personally. That dollar figure is USD, shipped stateside. Choose a *mid-level or higher card* for Oblivion; the game runs poorly on Low-level VGAs. You can pretty well start from the cards with "*600*" in their names (last three digits of model number; for the Nvidia GTX 2x0 series it's a bit different) as the preferred minimum. Anything less can be quite slow depending on the series...i.e. both a 7300 and the X1300 are slower than an X600, which was marginal for Oblivion at its speed (only an X600 Pro seems to be available now). The plain Vanilla Geforce 6600 is also slow, as is the old Radeon 9600 Vanilla...so it also does depend on the age of the card as well.
/
(Should you be reading this from somewhere "offshore" from my country, check around for a "Price Grabber style" web site based on a server in your own marketplace, and featuring online retailers in your area.)/

Do not be misled by onboard VRAM. The fact is 256 MBs of this video memory is about as much as the game will use for vanilla Oblivion. Once you get into modding with crazy mods like QTP3 and the Almost Everything VWD mod, the VRAM usage can get up to 700-800MB easily. Cards like the 512 MB version of the 8500GT is wasting folks' money as well as adding some overhead, that results in that card running this game more slowly than a 256 MB version of the 8500GT does (even if the producer doesn't use the slower RAM than the reference 256 card's 8500GT RAM, that seems to be the usual)!

If you're going for a 512MB or more card, make sure the card has enough memory bandwidth and memory bus-width (interface) to efficiently make use of it. Often times, low-end cards sporting high VRAM amounts actually run out of memory bandwidth before even making use of the advertised amount of RAM. High amounts of VRAM are usually for running very high resolutions, but a card like the 8500GT will cripple and die in this game at something like 1680x1050 already making that VRAM mostly useless and mods like WTP3 and AEVWD will also cripple it.

Also the memory interfacce (bus-width) can be revealing sometimes as well...you must question a 128-bit memory interface card that is advertised with 1GB VRAM. If you're unsure about the card you're considering, this forum is the place to ask of course for an educated guess. Here is a simple classified list of cards:

Take note of the last three digits of the model number

*000-*400: Typically low-end and not meant for gaming. Some exceptions, but avoid if possible. High VRAM gouging is rampant with these, so don't be fooled.
*
*500-x550 (Geforce 200-series "220") Borderline card for newest games, although the Geforce 8500 GT wasn't anything special. The Radeon HD 5550 and 5570 are straddling the line between the highest part of Business Level, and Mainline.
*
*600-*700: Mid-range and mainstream. Decent and sufficient for the game. Some VRAM gouging here, but more recent cards are alright.
*
*800 and up: High-end...obviously preferable. VRAM advertised for most part efficiently used.

The recent GeForce GTX 2xx cards are different and Nvidia's way of messing things up with the numbering system (again). If you own one of these cards, they started out all High End, and didn't fill out the rest of the range for almost a year. Anyway, the "05" and "10" cards are worse than the 9200 and 9300 were. Consider them to be functionally at the "100" level, worse than most onboard chips.

The "220" and "320" are the newer equivalent to a 350 / 400 business grade card, and the "230" is like a "500", making the 240 = a 670, and the 250 = a 750, and the 260 = a 770. The 270 = 800, 280 = 870, etc.
Me again:

This post has been edited by *Tig Ol Bitties*: 22 December 2008 - 10:49 PM
(and again in November, 2010, by Gorath)

Posted 18 September 2006 - 02:42 AM

*2. Oblivion installing issues and tips for a successful install of the game*

*2.4 I am getting CRC (Cycle Redundancy Check) errors while installing
the game.*

This problem shows mostly when your DVD is dirty, you are running an interfering background program, or your DVD-ROM is for some reason not reading it very well. In most cases, this simple procedure should do the trick:

Enter Windows Safe Mode, by hitting F8 when the computer restarts. Once you enter Safe Mode, hit start, then run. Type %temp% and hit enter. Temporary files folder will be shown, with various files in it. Delete everything, and close it. Now, explore Oblivion DVD and run setup.exe. Installation should go smoothly now, if your DVD-ROM works fine.

User is offline Tig Ol Bitties

Posted 18 September 2006 - 02:43 AM

*3. Problems and error messages when starting Oblivion*

*3.1 I am getting an error message/black box when attempting to run Oblivion.*

A rather common problem usually caused by lacking and unsupported hardware, more accurately, graphics card. Mostly by Geforce MX cards and Intel IGP's. You can see the list of unsupported cards below. For those, there is no workarounds and you'll just have to buy a new, supported graphics card.

/I have the supported hardware and I still get an error message when attempting to run Oblivion./

This is most likely caused by some software you have, or the disk is fragmented, so defragment it. Make sure if you have a HP Printer, that its unplugged. One member had this issue until he upgraded his BIOS, after that the game just ran fine, so that is a possible fix. You can find the BIOS for your board at your motherboard manufacturer's web-site. Note that this is a potentially harmful procedure, and you are doing it on your own responsibility.

If after uninstalling software/hardware that might have caused this, the problem still persists, it would probably be wise to do a clean reformat and a Windows reinstall (best, and the last solution).

*3.3 Unsupported GPU list, and possible workarounds for some.*

*1. Unsupported graphics card list:*

*ATI cards:*

1. Will never run the game: ATI Rage cards, Radeon 7000, 7200, 7500
2. Will run only with Oldblivion: Radeon 8500, 9000, 9100, 9200, 9250

*nvidia cards:*

1. Will never run the game: all Geforce 2, Geforce 4 MX
2. Will run only with Oldblivion: Geforce 3 & 4 Ti 3. Cards that may work, but seriously need help with Oldblivion and/or the Official Patch (available at the main site): All Geforce FX cards, Geforce 6100, Geforce 6200 TC & TD

User is offline Lord Athanar

Posted 18 September 2006 - 02:44 AM

*4. Problems within the game (low performance, glitches, bugs, CTDs
(crashes to desktop), blue screens, computer restarting.*

*4.3 Random Crashes To Desktop (CTDs)*

This is probably the biggest issue of the game, and can be caused by numerous things. First, make sure any of unofficial mods aren't causing this.

Second, if you are running any background apps, they will likely to cause problems with the game. Its best to use the clean boot procedure when you are running Oblivion: Games: How to perform a clean boot to prevent background programs from interfering with play



Next, drivers. Its important you have updated video, sound and (any) motherboard drivers.
Places to download video drivers:
For ATI: http://www.ati.com/support/driver.html
For nvidia: http://www.nvidia.co...ers/drivers.asp


Places to download audio drivers:
Realtek: http://www.realtek.com.tw/
CreativeLabs: http://us.creative.c...port/downloads/

C-Media: http://www.cmedia.com.tw/?q=en/driver
SoundMAX: http://forms.anolog....echSupport.html

Terratec: http://supporten.ter...a...17&menu=538


You can find your motherboard drivers at your chipset/motherboard manufacturer web-site, or you probably got the CD with drivers.

And, download the latest version of Directx 9.0c from here


One thing Oblivion is especially sensitive about, is codecs and codec packs. If you have any codec pack, its best to uninstall it for the time being, just to see if thats whats causing the crashes.

Also, Nero codecs have been known to cause problems within the game. To delete the unnecesary codecs, and keep the good burning software, delete the following folder: C:/Program Files/Common Files/Ahead/DSFilter

To get rid of non-windows codecs all together, you can use Nightmare2013's Codec Reset Utility
. It will leave only windows default codecs, which should work fine with Oblivion (see his word on it for more info, also, there is a thread about it here
)

(Current Edit: Codecs have continued to give Fallout 3 and Fallout: NV a fair share of difficulty.)

Some other useful tips to get rid of random crashes:

* Scan your system with anti-virus (such as Avast or AVG anti-virus)
and anti-spyware (such as Spybot Search & Destroy or Ad-Aware SE
Personal)
* Run a disk defrag
* Clean your temporary files folder (Start>Run>%temp%>delete
everything in there)
* If you have on-board audio, I'd recommend getting a real sound
card, something like Soundblaster Audigy.
* Rename/Delete the oblivion.ini located in My Documents/My
Games/Oblivion
* Turn off vsync in Options
* Turn off write combine in Control
Panel>Display>Settings>Advanced>Troubleshooting
* Turn down sound hardware acceleration one notch in DXDIAG>Sound
* Turn off HDR
* Rule out heating issues by aiming a room fan at the inside of the
case while playing (see more about hardware overheating in 4.5)
* Rule out other gpu-psu-hardware issues by seeing if the same error
occurs when running in 640x480, low textures, all sliders off/low
(just for diagnosing, see more in 4.5 about hardware issues)
* If you have an AGP card, try setting bios/setup (F1 or DEL key at
reboot) to 4X AGP speed as a test.
* Uninstall & Reinstall (without the patch, then with)
* Put Windows Media Player as your default MP3 player

4.5 Crash to desktop/BSOD(blue screen)/computer restart after few
minutes of playing*

This issue is almost always connected to a hardware part malfunctioning and/or overheating. However, by default, XP is set to restart with Driver crashes. To Rule out driver related reasons, it would be wise to start by deactivating automatic reboot on system failure to properly
diagnose the problem.

http://www.microsoft...el_02may13.mspx


Three most common issues are: Processor (CPU) overheating, Graphics card (GPU) overheating, or Power Supply (PSU) not delivering enough power, which causes restarts. Other issues also include malfunctioning memory, which you can check with Memtest86 posted in above question 4.4.

To check CPU/GPU temperatures, download and install Everest Home Edition
. You can also check GPU temperatures in various control panels, such as ATI Catalyst Control Center, ATI Tray Tools or nvidia Coolbits.

You can check CPU temperature in BIOS, but that won't help you much since it will show the idling temperature, which can grow more than 20 degrees when in game.

To check the real CPU/GPU temperature, open Everest Home Edition while running Oblivion (you can switch tasks with ALT+TAB) and read out the temperature thats now under stress.

Anything above 65 degrees Celsius for processors isn't good, and above 90 for most graphic cards can cause problems.

Solution to both problems are improving cooling. First, clean the dust from both fans, and CPU heatspreader, and rub it with some thermal paste (obtainable at your local hardware shop). If this doesn't help you much, its best to buy some alternative cooling. Look for coolers (both CPU and GPU) from Zalman, Arctic Cooling, Thermaltake or Coolermaster.

Next, your power supply. Too weak or malfunctioning PSU (Power Supply Unit) is often an issue, because most people are looking to buy a low-budet low-quality high-wattage PSU, thinking it will be more than enough. This is where the troubles start. PSU is one of the most important parts in your computer, and if its not a quality unit, it can cause a lot of problems and even damage other parts.

Most often the issue with unsufficient PSUs is a computer reboot, because it can't offer the power amount your parts require under a maximum stress, such as Oblivion. The best solution is to throw that low-quality unit through the window, and start shopping for something
more reputable, better quality.

When looking to buy PSU's, there are several important thing you have to look at. Most important is PSU brand, and its amperage (how much power is it delivering) on the 12v rail. Less important is the wattage, which you can calculate for your computer with this PSU calculator
.

With brands, there are those recommended, and those to avoid at all cost. You can read a good article about it here
.

Next, driver conflicts. This issue can be also caused by malfunctioning or conflicting drivers. The best procedure would be to download Drivercleanerpro , and with it uninstall all video drivers, and then install new ones (you can find driver links in part 4.3). All that in Windows Safe Mode (hit F8 repeatedly when computer starts).

Also, try switching between driver versions, to see if your card responds better to some.

And, in the end, if nothing of the above helps you, you might have a malfunctioning graphics card, which is not so rare, especially with some overclocked versions of 7600GT and 7900GT cards from eVGA, XFX and other manufacturers that make stock overclocks. Those cards are usually broken, but see if underclocking them to stock values help. In the end, if you have a warranty, you can return it and get a new one.

*4.6 Odd graphical glitches/artifacts/weapon flickering*

Artifacting, odd colors and other graphical anomalies are most often caused by overheating or malfunctioning graphics card. For overheating you can buy one of Arctic Cooling or Zalman GPU coolers, which normally work much better than stock coolers.

Malfunctioning graphics card can rarely be helped, your best chance is to return it for a new one if you have the warranty for it. Also, for advanced users, you might try to underclock it a bit, to see if it fixes it.

Weapon flickering/blinking
Associated with video drivers, the solution is to either reinstall your current drivers or to update new ones. Before you do, clean your old drivers with DrivercleanerPro
in Safe Mode.

*4.10 My character moves extremely slow/strafes in one direction/doesn't move.*

We get atleast a few of these each day. It is caused by a controller/joystick/gamepad plugged in. Unplugg it, and set bUseJoystick=0 instead of 1 in oblivion.ini found in My Documents/My Games/Oblivion.

*4.12 Framerate decrease after playing Oblivion for a longer period/when
loading cells*

This happens to some users, and there is still no solution other than have all of your background apps off (use clean boot
procedure for that), and when it gets too bad, simply reenter the game.

To fix a big framerate drop when after going from interior to exterior, simply quicksave and quickload. For players with only 512mb of RAM, writing PCB in console after cell transition might also help.

Reducing the texture size may also help. It solved it for me.

*4.14 In-game sound glitches/popping/crackling*

Mostly connected with Realtek audio chips
To fix this, download the latest drivers for your sound device, driver links are posted in part 4.3

Also, try turning hardware acceleration slider by a notch to the left (you can find it under sound tab when you run Directx Diagnostic Tool) Also, you might want to download the latest Directx version (microsoft.com)

Or, buy a sound card.

4.16 Minimizing issues*

Oblivion is known to crash when you ALT+TAB out of it. This might not happen with dual-core processors, but its a pretty common error. To fix this, once you ALT+TAB to desktop, use Task Manager (Ctrl+Alt+Delete) to switch between tasks. Crash won't happen.

(Current Edit: Easier yet is to open a game menu first, such as the Save menu.)

If your game minimizes randomly, its probably due to a background program. Do a clean boot
procedure to fix that.

*4.17 I can't open Oblivion because of a d3dx9_27.dll error.*

Caused by a too old Directx version, you can find the solution here


This post has been edited by *Dogsbody*: 31 July 2008 - 07:02 PM



(That seems to be as much of the thread as seemed semi-universal among the three games, although I was only dealing with the first page.)

Gorath
User avatar
Wayland Neace
 
Posts: 3430
Joined: Sat Aug 11, 2007 9:01 am

Post » Wed Mar 30, 2011 4:23 pm

I'm still seeing several DxDiag reports every day in here that show RIDICULOUSLY LARGE levels of loaded background programs and services for many Windows 7 users, who do not seem to have any idea how bad that is, and do not seem to be very interested in doing much of anything about it. That is really sad.
User avatar
xemmybx
 
Posts: 3372
Joined: Thu Jun 22, 2006 2:01 pm

Post » Wed Mar 30, 2011 6:08 am

I'm still seeing several DxDiag reports every day in here that show RIDICULOUSLY LARGE levels of loaded background programs and services for many Windows 7 users, who do not seem to have any idea how bad that is, and do not seem to be very interested in doing much of anything about it. That is really sad.

Meanwhile, once again today, we have new arrivals wanting to skip offering any worthwhile information in here. No including detailed symptom descriptions, this is still what is needed:

Preliminary diagnostic information

First, however, what have you learned using the forum's SEARCH tool? Have you read through the stickied messages on top of the forum?

After failing to learn anything substantive that way, since PCs are not *anything* at all like game console systems, it adds another dimension to a question. That may not be news to you, but many noobs come here for help who have no such idea at all. There is literally almost nothing that is truly a "standard" between various branded PCs, making the game developers' jobs very difficult, and requiring that warning labels be attached to game boxes for any games with serious requirements.


Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon X2 / Pentium D / C2D / dual core / quad, etc.
Processor Speed: ?.? Ghz
Operating System / Service Pack: WindowsXP with SP #?, Win7, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024 ? )
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD, so please answer which of them you have)
Video Card Model: (examples) Radeon HD 5670 / Geforce GT 240
Video Card Driver Version: Catalyst ?.? / Nforce ??.??
. . (please use the numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

(And this is only for the raw hardware & driver variations. Potential software conflicts are far more likely to be game play problems, and developers cannot test for all possible program loads.)

P. S. Please use every day business style paragraph breaks, punctuation, and spelling.
User avatar
Kate Norris
 
Posts: 3373
Joined: Mon Nov 27, 2006 6:12 pm

Post » Wed Mar 30, 2011 7:18 am

Meanwhile, once again today, we have new arrivals wanting to skip offering any worthwhile information in here. No including detailed symptom descriptions, this is still what is needed:

Preliminary diagnostic information

First, however, what have you learned using the forum's SEARCH tool? Have you read through the stickied messages on top of the forum?

After failing to learn anything substantive that way, since PCs are not *anything* at all like game console systems, it adds another dimension to a question. That may not be news to you, but many noobs come here for help who have no such idea at all. There is literally almost nothing that is truly a "standard" between various branded PCs, making the game developers' jobs very difficult, and requiring that warning labels be attached to game boxes for any games with serious requirements.


Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon X2 / Pentium D / C2D / dual core / quad, etc.
Processor Speed: ?.? Ghz
Operating System / Service Pack: WindowsXP with SP #?, Win7, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024 ? )
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD, so please answer which of them you have)
Video Card Model: (examples) Radeon HD 5670 / Geforce GT 240
Video Card Driver Version: Catalyst ?.? / Nforce ??.??
. . (please use the numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

(And this is only for the raw hardware & driver variations. Potential software conflicts are far more likely to be game play problems, and developers cannot test for all possible program loads.)

P. S. Please use every day business style paragraph breaks, punctuation, and spelling.


Unfortunately this information is easily lost in the sea of threads here. Threads like this should be stickied in order to be more useful.
User avatar
Scared humanity
 
Posts: 3470
Joined: Tue Oct 16, 2007 3:41 am

Post » Wed Mar 30, 2011 11:03 am

Actually, compared to most of the game releases at which I've been a witness the past 4-6 years, the message traffic here is already way down, and it leads me to believe that the Steam thing turned out to be a massive shot in the foot, with resulting poor sales after the first couple of weeks! Oblivion was just getting warmed up nicely at the six week mark, for instance.

At several forums when my messages have been chosen for pinning, my own experience has been that the pinned threads are generally ignored, but it does give people such as you and I a place to point and say, "There, read that, and do as it tells you." If I'm not an active moderator, and here, I am not, I don't make a habit of suggesting that my messages be used that way . .
User avatar
Chenae Butler
 
Posts: 3485
Joined: Sat Feb 17, 2007 3:54 pm

Post » Wed Mar 30, 2011 12:10 am

Bump so more people can see
User avatar
Yvonne
 
Posts: 3577
Joined: Sat Sep 23, 2006 3:05 am


Return to Fallout: New Vegas