1. Each salesperson in a large department store chain is rated on their sales ability and their potential for advancement. The data for the 500 sampled salespeople are summarized in the table below:
Potential For Advancement If: Sales Ability is:
Below Average: 16 Fair Chance, 12 Good Chance, 22 Excellent Chance
Average: 45 Fair Chance, 60 Good Chance, 45 Excellent Chance
Above Average: 93 Fair Chance, 72 Good Chance, 135 Excellent Chance
a. What is the probability that a salesperson selected at random has above average sales ability and is an excellent potential for advancement?
b. What is the probability that a salesperson selected at random will have average sales ability an and good potential for advancement?
c. What is the probability that a salesperson selected at random will have below average sales ability and fair potential for advancement?
d. What is the probability that a salesperson selected at random will have an excellent potential for advancement given they also have above average sales ability?
e. What is the probability that a salesperson selected at random will have an excellent potential for advancement given they also have average sales ability?
2.An internal study by the Technology Services department at Lahey Electronics revealed company employees receive an average of four e-mails per hour. Assume the arrival of these e-mails is approximated by the Poisson distribution.
a. What is the probability Linda Lahey, company president, received exactly one e-mail between 4pm and 5pm yesterday?
b. What is the probability she did not receive any e-mail during this period?
c. What is the probability she received ten or more e-mails during the same period?
3. According to a recent survey, 50% of all customers will return to the same grocery store. Suppose nine customers are selected at random, what is the probability that:
a. Exactly five of the customers will return?
b. All nine will return?
c. At least eight will return?
d. At least one will return?
e. How many customers would be expected to return to the same store, i.e., what is the mean of the distribution?
4. A study of long distance phone calls made from the corporate offices of Pepsi Bottling Group, Inc., in Somers, New York, revealed the length of the calls, in minutes, follows the normal probability distribution. The mean length of time per call was 3.2 minutes and the standard deviation was 0.50 minutes.
a. What fraction of the calls last between 3.2 and 4 minutes?
b. What fraction of the calls last more than 4 minutes?
c. What fraction of the calls last between 4 and 4.5 minutes?
d. What fraction of the calls last between 3 and 4.5 minutes?
