NEED HELP - Crash at Start Up

Post » Thu Jun 16, 2011 2:34 pm

I have noticed others with this problem, but unlike some of them, I cannot seem to find a solution. I bought this game yesterday, and when I initially tried to start it up, it immediately crashed, and after a few seconds a pop-up appeared saying - "The current video card / driver combination does not support OpenGL 3.1 or newer."

Here are the specs for my laptop:

Ati Mobility Radeon HD 5470

[img]http://imageshack.us/f/824/mylaptopspecs.jpg/[/img]

Here is the info from the pop-up that appears upon start up:

Spoiler
------ Initializing File System ------
Loaded pak000.sdpk2
Loaded pak001.sdpk2
Loaded pak002.sdpk2
Loaded pak003.sdpk2
Loaded pak004.sdpk2
Loaded pak005.sdpk2
Loaded zzzenglish000.sdpk2
Loaded zzzenglish001.sdpk2
Loaded zzzenglish002.sdpk2
Loaded zzzenglish003.sdpk2
Loaded zzzenglish004.sdpk2
Loaded zzzenglish005.sdpk2
Current search path:
C:\Program Files (x86)\Steam\userdata\58697269\22350\local/base
C:\Users\Marxman\AppData\Local\Splash Damage\Brink/base
c:\program files (x86)\steam\steamapps\common\brink/base
zzzenglish005.sdpk2
zzzenglish004.sdpk2
zzzenglish003.sdpk2
zzzenglish002.sdpk2
zzzenglish001.sdpk2
zzzenglish000.sdpk2
pak005.sdpk2
pak004.sdpk2
pak003.sdpk2
pak002.sdpk2
pak001.sdpk2
pak000.sdpk2
file system initialized.
--------------------------------------
Loaded 3781 manifest elements in 15 ms - 192Kb
Discarded 0 manifest elements
Max filename length: 0 characters
Brink 1.0.23045.47681 win-x86 Jun 2 2011 10:31:23
couldn't exec 'brinkconfig.cfg'
couldn't exec 'autoexec.cfg'
Vendor: 1002 Device: 68E0
2660 MHz Intel CPU with MMX & SSE & SSE2 & SSE3 & HTT
4 logical cores
2 physical cores
HT enabled
3952 MB System Memory
512 MB Video Memory
Initializing performance queries
Detected
2 2.66 GHz CPU
3952 MB of System memory
512 MB of Video memory on an optimal video architecture

This system qualifies for High quality!
Vendor: 1002 Device: 68E0
Winsock Initialized
Found interface: {3FE3C4B2-B902-49E4-9C75-A33316E43E08} Microsoft Virtual WiFi Miniport Adapter - 0.0.0.0 NULL ip - skipped
Found interface: {D62D2898-A580-465C-AC97-7EF868BF11AB} Atheros AR9285 Wireless Network Adapter - 192.168.0.5/255.255.255.0
Found interface: {E87A7E97-F964-4C99-9896-E42B2ECE0710} Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller - 0.0.0.0 NULL ip - skipped
Sys_InitNetworking: adding loopback interface
--- Loading sequence: init ---
sound index file 'generated/preload/sound/pc/english/init.soundpreload' is zero length
------- Initializing render context --------
Initializing OpenGL subsystem
...calling LoadLibrary( 'wtsapi32.dll' ): succeeded
...initializing Windows Terminal Server API
...registered window class
...registered fake window class
...calling LoadLibrary( 'opengl32' ): succeeded
...initializing QGL
GL_VENDOR: ATI Technologies Inc.
GL_RENDERER: ATI Mobility Radeon HD 5470
GL_VERSION: 2.1.9117
********************
FATAL ERROR: The current video card / driver combination does not support OpenGL 3.1 or newer.
********************
The current video card / driver combination does not support OpenGL 3.1 or newer.
Shutting down OpenGL subsystem
...releasing DC
...resetting display
...shutting down QGL
...unloading OpenGL DLL
...unloading Windows Terminal Server API DLL


I have tried numerous things, from re-installing the game, verifying the game cache, making "back-up" files for the game and then re-installing it.

I also made sure that "triple buffering" was turned off, and even tried using the "BRINKKIT" configuration tool (here --> http://forums.steampowered.com/forums/showthread.php?t=1897087) to change and optimize the game's settings (some people suggested changing the resolution, or disabling the intro movies, neither of which worked).

From what I can gather, it seems as though I just need to update my driver.

So I went to this site here --> http://support.amd.com/us/gpudownload/Pages/index.aspx

and put in this information --> [img]http://imageshack.us/f/833/graphicsdriversandsoftw.jpg/[/img]

which then brought up this download --> [img]http://imageshack.us/f/155/amdcatalystdisplaydrive.jpg/[/img]

So I downloaded it, installed it, and tried using it. But of course, yet ANOTHER stupid pop up appeared telling me this --> [img]http://imageshack.us/f/805/aticatalystmobilitydown.jpg/[/img]

I'm basically at my wits end here. I know my computer can graphically handle this game, because it handles Assassins Creed: Brotherhood, Bioshock, Bioshock 2, Fallout: New Vegas, Grand Theft Auto IV, Left 4 Dead 2, Mass Effect, Mirror's Edge, and Resident Evil 5 beautifully with literally almost no problems whatsoever.

I also purchased this game on Steam of course, and probably won't be able to get a refund. So please, any advice or assistance would me greatly appreciated. Thank you very much.
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Kim Kay
 
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Joined: Fri Oct 13, 2006 10:45 am

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