I just don't know what to do... My friend said that steam got hacked and people might steal information.etc but now It seems i just lost my account? does this mean I can say bye to skyrim? Please tell me how I can get it back :sadvaultboy:

Contact Steam support about the account issue you're having. There is also a thread on the Steam forum breach here somewhere in the Community Discussion, you can read through it if you want to know more about what happened.

Contact Steam support.

Thanks:) Well there was a cloud update and somehow I'm logged back in:S but still it says no valid login information. Anyways thanks.

Ah that could just be a client error. Try to exit steam (You should probably go into the task manager to make sure steam.exe is gone) and then launch it again. You may have to restart your computer.

Change your email password if you had steam guard enabled, if you were hacked.

Stop worrying about skyrim, worry about your bank statement at the end of month, cancel your credit card.

So...you probably didn't get hacked, then?

I have a feeling that every Steam problem that anyone has is going to be blamed on hax for some time.

If he had CC info stored with Steam, and assuming he was hacked, the only thing he has to worry about is the hackers buying stuff on his account and then probably gifting it to people. They cannot pull his CC info out of Steam--all they'd get is the last four digits and expiry date, IIRC.

@ the OP - chances are it's a client error. However if it's not and you have indeed been hacked, you need to do the following ASAP: 1) contact Steam Support. Create a Support account (unique & separate from your Steam client account) and submit a ticket. It might take them a few days to get to it; Steam Support times really vary sometimes. You will need to provide some proof that you own the account, as outlined https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366. Do this with your initial ticket to save time.

2) Change your email password. Make it unique and secure. This is just a precaution if you didn't enable Steam Guard; without Steam Guard, the alleged hacker can access your Steam account (if they know the password) without also needing access to your email account. With Steam Guard, they also need your email.

3) Change your Steam password once you get the account back. Again, make it unique and secure. Your email password should not be "skyrimizawesome1" and your Steam password should not be "skyrimizawesome2."

4) Once you get control of your account back, go to Steam -> Settings -> Manage Steam Guard Account Security. There's an option there to enable or disable Steam Guard. If it is not enabled, enable it immediately.

...Actually, even if it's just an account error, do that last step anyway if you haven't already. Although I think Steam Guard is usually enabled by default. Yes, it can be sort of annoying. However, that little annoyance, when combined with a secure email password, will save your account in the event someone tries to access it. Even if they have your username and password.

You two forgot to make a link.
https://support.steampowered.com/newticket.php

I didn't forget, I just assumed that the OP could find it himself, and he obviously agreed with me since he said thanks and hasn't posted in this thread since. So why post the link now? :huh: