I've been following this game since its first announcement only because I loved Splash Damage and was a huge fan of their previous games. I stayed up most of the night and day playing since the midnight launch and despite some obvious flaws the game actually surpassed my expectations. With a few patches it could be great! Sure, the sound bugs out on a few maps and half of your customers can't play because they own an ATI card but all of this can be fixed, right? I've been forgiving up until this point but I just lost the four characters I've made since launch with nearly 12 hours of my time spread out amongst them. I've restarted Brink, Steam, and my computer to no avail. Has my time really been completely wasted? I'm almost positive they're completely gone because it's treating me as if it is my first time launching the game. I'm about to give up as I'm currently extremely disappointed in Splash Damage. Does anyone know how to fix this?

Your not the only one pissed here thats for sure. I haven't lost any characters though but I've experienced the crash from open gl and no sound. Just like you I've played their previous games with 1,000 of hours. I wonder if they even beta tested the PC version at all, this is real bad, its one thing to have bugs but to have bugs that keep you from playing the game is another thing.

Yeah, for the moment, it seems that I have found a way to hopefully dodge the crashes since it hasn't since I started making sure before I head back to main menu to also have a started match then exit to main menu, same with challenges and MP/SP matches I have crashed a few times while in the in between moments before the next match, where you can check scoreboard and such, or start next challenge, if I had just exited to main menu in these screens without first starting the next match, it would seem to give me a chance to freeze and CTD. I also put the game into windowed mode in case it does CTD, because in FS when it does crash, it actually does what I call a soft lock up. kb still functions but NOTHING will remove the frozen game from my monitor, so therefor I can't use the task manager to close any frozen programs.

Try to just exit to main menus from already started matches and let me know if the freezing still occurs.

Also, it froze once in customizations, although I haven't been able to re-create the freeze again to give detailed description to what I was doing that caused the freeze,

Splash damage did in fact do beta testing with pcs. But the harsh truth is the cant test every pc that exists so funny combinations of drives, software and hard ware causes problems. Have faith though, i know splashdamage are good at resolving issues like these, from previous experience.

try posting on the splash damage forum too, you might get a faster response there : http://www.splashdamage.com/forums/forumdisplay.php?f=18

at least the ati issues are better now ati have released a new driver

I've been forgiving up until this point but I just lost the four characters I've made since launch with nearly 12 hours of my time spread out amongst them. I've restarted Brink, Steam, and my computer to no avail. Has my time really been completely wasted? I'm almost positive they're completely gone because it's treating me as if it is my first time launching the game. I'm about to give up as I'm currently extremely disappointed in Splash Damage. Does anyone know how to fix this?
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same for me dude...i played like 5 hours ystrdy and all my chars r gone tday v.v

this is why SD should have released a beta or demo. i am always suspicious of devs that do not.

i have friday off with the wife at work and i will me really pissed if it doesnt work very well. im married with a pregnant wife and dog, i dont get much time for gaming these days