When you grow up you'll realise that when you buy something that isn't working satisfactory you have a right to complain, wich is not what I'm doing anyway, I am telling them to fix a serious bug.
If your car was leaking oil within an hour of driving it for the first time would you settle for an excuse such as "go back to a gas-sation and fill it back up"? I think not. There's no need to be a blind defender of bugs, it's in everyones best interest to have them removed...
First of all, I am grown up. Secondly, I ran into the same bug, along with another minor bug that *POSSIBLE SPOILER* wouldn't allow me to move the animal statues in Bleak Falls Barrow at all. *END SPOILER* Instead of running to my computer to complain about how it didn't work, I reloaded a save (game is set to auto-save by default) and it worked fine. If there is one thing people need to realize about computer technology is that it is not and never will be perfect. Electronic machines are idiots that need directions and they are given directions by humans and everyone knows humans make mistakes.
I'm not saying they shouldn't be removed, I agree with you on that. It is just frustrating to see so many people get so negative about a game they expect to be perfect, especially an Elder Scrolls game. Yes, some of the bugs need to be fixed right away, but many are not game-breakers and don't need as urgent attention as some users make it seem. Fixing a bug takes time. These games are so huge that all the bugs won't be discovered by the people creating it (I'm a computer science major, I know how frustrating it is to try to find bugs.) They need consumer response to find the bugs because it is a smarter to find bugs (not financially, but from a programming perspective).