Hello, I just installed Rage on Steam (although it was purchased through GameStop's Impulse Client). After letting it update, I've started it up a few times, but it just crashes on startup every time with no reason why. Windows tells me that it had to close Rage due to a problem (unexplained) and will look for a solution (nothing so far). I can get the splash screen to open, where I can click "start game" or "reinstall", etc. and I've tried reinstalling, which opens Steam's "Validating Steam files" window. It always say that it failed to validate one file and will reacquire it...then nothing further happens. Steam support told me to try reinstalling (with no success), and then said I have to contact the game maker's support.

My laptop is an Asus with an Intel Core i7 1.60 GHz and an ATI Mobility Radeon HD 5870. So far this is the first game I've had problems running.

Any ideas?

My computer's info is as follows:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer ASUSTeK Computer Inc.
System Model G73Jh
System Type x64-based PC
Processor Intel® Core™ i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. G73Jh.211, 7/27/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.93 GB
Available Physical Memory 2.14 GB
Total Virtual Memory 11.9 GB
Available Virtual Memory 7.35 GB
Page File Space 5.93 GB
Page File C:\pagefile.sys
　
　
[Sound Device]
Item Value
Name ATI HDMI Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&526BCCE&0&0001
Driver c:\windows\system32\drivers\rthdmivx.sys (6.0.1.5857, 197.28 KB (202,016 bytes), 1/20/2010 9:45 AM)

Name Realtek High Definition Audio
Manufacturer Realtek
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10431373&REV_1000\4&309C44FF&0&0001
Driver c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.5978, 1.94 MB (2,033,952 bytes), 1/20/2010 9:45 AM)
[Display]
Item Value
Name ATI Mobility Radeon HD 5870
PNP Device ID PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00\4&1DD391AA&0&0018
Adapter Type ATI display adapter (0x68A0), ATI Technologies Inc. compatible
Adapter Description ATI Mobility Radeon HD 5870
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 8.683.0.0
INF File oem6.inf (ati2mtag_Manhattan section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1600 x 900 x 60 hertz
Bits/Pixel 32
Memory Address 0xC0000000-0xFEAFFFFF
Memory Address 0xD0020000-0xD003FFFF
I/O Port 0x0000D000-0x0000DFFF
IRQ Channel IRQ 4294967290
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmdag.sys (8.1.1.984, 5.89 MB (6,177,792 bytes), 12/17/2009 1:52 AM)

I think you need to update your Radeon drivers.

Thanks for your suggestion. According to Asus, I have the current drivers (they haven't updated with newer ones since late 2009 for my laptop). And AMD tells me to go to Asus for the driver updates. But I know that AMD makes newer drivers, especially for non-laptops. Will those work for Radeon Mobility laptops?

I found the links to AMD's Catalyst Mobility Download from the pinned Rage Support in the forum. I'll let you know soon how that went.

Thanks

Yeah, I honestly don't have much to suggest w/re to mobility versions, but I know my drivers are up to date and say 8.9something and I know a lot of people had problems with the earlier versions so that's where I'm coming from. I have a lower model number (non mobility) so I think you should be able to run the game but drivers from amd are a pita.