Error when trying to play the beta

Post » Wed Sep 04, 2013 11:04 am

I apologize if this is already a thread. I did look, but honestly not very hard. Anyway i recieved an invite to the beta and when i try to play it gives me this error....Error initializing D3D9 device: Shader Model 3.0 is required. Now i've already contacted them about it, but has anyone else had this problem? Perhaps maybe even know how to fix it? Is it as simple as upgrading my video card? Thanks for any help/tips!

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cutiecute
 
Posts: 3432
Joined: Wed Sep 27, 2006 9:51 am

Post » Wed Sep 04, 2013 2:58 am

What we need is when you create your account here, in giant red text message that reads; "DO NOT post beta questions here. Read your beta invite email for information on how to access the beta forums as well as a contact number for further support. This is NOT the beta forums"

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Beat freak
 
Posts: 3403
Joined: Thu Dec 14, 2006 6:04 am

Post » Wed Sep 04, 2013 12:01 pm

Please do not post anything regarding the beta here

you can go to
http://help.elderscrollsonline.com/app/ask/session/L3RpbWUvMTM3ODIyNzE1Ny9zaWQvcHprU2twemw%3D
for any issues,

ALSO please re read your email regarding contacting and rules for participation.

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tegan fiamengo
 
Posts: 3455
Joined: Mon Jan 29, 2007 9:53 am

Post » Wed Sep 04, 2013 1:28 am

You should have received instructions with your invite on the correct place to post help requests.

You really shouldn't be posting anything about the beta here. But it sounds like you don't meet the minimum requirements with regards to your graphics card. Suggest you ask in the correct place for a more definitive answer.

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Neil
 
Posts: 3357
Joined: Sat Jul 14, 2007 5:08 am

Post » Wed Sep 04, 2013 4:30 am

whoa whoa whoa, ok i get it i screwed up big time...but all you did was link me to the support team which i've already contacted numerous times and they really haven't been able to help. All i was trying to do was see if anyone could help, i didn't post anything at ALL about anything in the beta seeing as how i can't play because as i mentioned i get an error. It's my fault for not reading clearly but it was an honest mistake and i just wanted some help.

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Lloyd Muldowney
 
Posts: 3497
Joined: Wed May 23, 2007 2:08 pm

Post » Wed Sep 04, 2013 7:51 am

No one can help you here. This is not the Beta forums. Read the email in which you received your invite all you need is there.

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Lily Evans
 
Posts: 3401
Joined: Thu Aug 31, 2006 11:10 am


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