Taken from the ask-us-anything:
Q:As the constantly changing person as I am, I tend to always want to change hairstyles on my characters in-game after a little while to make it match a certain armor, or the likes. So, my question is: will it be possible to change your hairstyle or other appearances (like tattoos) in-game after you have created your character? - Therese Str?m
A:For the initial release of the game, you’ll only be able to select hairstyle and adornment choices in the character creation screen at the beginning of the game. We hope to provide enough options to allow you to create a unique avatar. But we feel the same as you—over time, players want to change their appearance as they develop their characters, so we do have plans to release additional hairstyles, tattoos, adornments, etc. in post-launch content updates.
Well this makes me a sad turtle.