As an example of one of the things he did on coming out of hospital (due to health reasons, in part resultant from his gaming life style) he tried getting out of a moving car because he could not go home to get his PC, as he was not allowed to play games for a couple of days (this incident helped prove to some that he did have a problem). Also he would get a lot of rage when challenged about not playing (some of this was related to lack of weed more likely....though the rage was directed from gaming).
Being upset about as you say a broken game is one thing, but by the tone of some it is almost like it is ruining their life and an example is ruining their Christmas.....also for some it's about the money and feeling cheated....though is this just masking something worse at the end of the day its money (It maybe a lot to some) but what price on your health! (for those who are getting unusually angry by this incident).