OK so Skyrim has been released and some people are experiencing some really unfortunate framerate bug issues. Understandably you're upset. Now take a couple of deep breaths, know that Bethesda has said they're working on a patch, and understand a few things about the patching process in general (since many people seem to think Bethesda should be releasing a patch RIGHT THIS SECOND):

1. The first thing you have to do to make the patch is figure out how to predictably replicate the problem. Some people claim the framerate problems are caused by large savegame files, but that's not 100% guaranteed as there are also plenty of other people with equally large save files who haven't experienced any lag. Same with the claims that it's caused by how much time you've logged in the game. Sometimes just replicating a bug predictably enough to figure out what's really causing it is a major pain in and of itself.

2. Once you actually nail down the cause of the bug, you have to come up with ideas on how to fix it. Sometimes it's a quick fix, sometimes there's a pretty solid amount of additional programming to do.

3. After implementing what you think will fix a game bug, then you have to test the crap out of it to see if you A. actually fixed the bug and B. didn't accidentally break something else in the process. Scenario B there actually happens fairly often and then you're off to either undo what you tried or do more work to address the new stuff you broke with your original fix.

4. Even once you have a good fix and have confirmed that you've resolved the problem and gotten it internally certified, you're still faced with the problem of distributing said patch. With platform-based games, you have to first submit the patch to Microsoft/Sony for them to also test and certify it before it can be downloaded by end users.

Every one of those steps take time. The best thing for anybody to do at this point is to understand that and be patient while Bethesda works on the problem. Yeah it really really svcks that the problem exists in the first place, but running around on forums and screaming about it all over the place at this point isn't going to get the patch released any faster or affect anything else except to cause general frustration and annoyance.

I think that more of us would have more sympathy for them if this hadn't also happened in Morrowind and Oblivion and Fallout 3 and Fallout New Vegas. (Obsidian I know)

The framerate/memory leak issues seem to be systemic and inherent to their engines and it's not often that it actually gets fully fixed.

Bethesda needs to acknowledge this specific issue and say they are working on it. It would go a long way to "calming" people down. I understand games like this will have bugs but to outright ignore ps3 owners on a wide spread game breaking issue is not good customer service. This problem is not going to get better for them over the weekend.

Maybe you missed it:

http://ps3.ign.com/articles/121/1212792p1.html

NO.


My patience was reserved for quest bugs, npc bugs, item bugs, the kind of bugs that get past Quality Assurance. You know what doesn't get past QA? A massive core bug that blows up on the internet 1 day after the game was released. If they bothered to do the minimum amount of testing before they sold this game to us they would have found out about it. So either they simply did not test this game at all or they knowingly sold us a defective product. So no, i have no patience for them, they need to fix this crap and they need to do it now, or they might as well do a product recall.


You know how memory leaks work? 1 missing or botched up line of code in the middle tens of thousands of lines of code. In Skyrim's case it looks like thousands of lines of code in a million(+) lines of code. They didn't care about this port, simple as that. I doubt they care now.

If they would just acknowledge it I would feel much better

And that IGN article is such BS. Most users aren't reporting this? Wtf? How can they possibly say that when this forum is overwhelmingly filled with disappointed customers?

So IGN is where Bethesda makes official statements now? They have a forum right here with lots of users wanting an answer.

LOL this skyrim fiasco is gonna cause a lot of problems to bethesda by the end of november , I believe they wont be launching that "patch" anytime soon .

Hmmmmm...... A poster starts a thread making thoughtful, reasoned comments.

Marlon Brando's helper monkeys come in and try to shout him down in an egoic tantrum of misplaced identification.

Yup yup yup.

Skyrim has sold over 4 million copies in the last week. Unless you can find a forum where more than 2 million people are complaining then no most people are not reporting the problem. I wouldn't even call this forum "overwhelmingly filled" with disappointed customers. There's maybe a few dozen people who've been in here complaining. Not even thousands, let alone millions.

Maybe everyone is forgetting that Bethesda doesn't give two [censored] about PS3 owners. It's perfectly evident. Just watch the commercials for the game. They all say to buy this game for xbox 360. They dont even mention that it's available for ps3. Also, as many have already said, they shipped out only xbox 360 versions for game reviews...so most reviews didn't even know about the ps3 frame rate issues. Xbox 360 owners are getting the DLC's 30 days earlier than those on the PS3!!!!
If you still dont believe that Bethesda favors the xbox 360/Microsoft community more than PS3/Sony then you are beyond help.

That's just because Microsoft is paying them more for the advertising time, etc. Has nothing to do with Bethesda "liking" one system more than the other.

You are nuts. Just because people are not on the forums does NOT mean they do not have issues. I would bet EASILY that 1/3 of all gamers if not more will or have experienced these unplayable circumstances. I would BET on it.

They clearly optimized the game for the xbox 360, and did not even attempt to do the same for the ps3. You tell me which console they seem to put more time into AKA favor.
All of these fram rate problems could have been fixed, if they would have taken the steps to optimize the game for the ps3 engine. But instead, they stuck with the xbox 360 engine, which they are more familiar with. If you are going to release a half-finished game for the ps3 might as well have not even released it at all.

Op + wall of text + defender of crooks = fail

Isn't the percentage of console users who have their system connected to the internet still below 50%?

I highly doubt that those people are going to register for a publisher/developer specific forum when they can't even be bothered to patch their games in the first place.

You clearly misread what was being discussed. Hines stated that most users are not "reporting" issues. That was the comment being discussed. Whether people are actually experiencing issues or not is simply impossible to determine if they're not actually reporting them. You can sit around bet or assume numbers all you like, but we can only actually deal with what is actually reported. If you sell 4 million products and only get a few thousand complaints then yes you'll assume that most people aren't having issues.

*bows*

Pray tell, of those 4 million, how many are PS3 versions of the game? I would hesitate to even go to a single million.

Personally i would estimate about 1.5 million each to 360/PS3 with the other million to PC. I'd put more into the platform groupings than PC as it's just my assumption (which may be bad) that more people are likely to have a standard 360/PS3 over a PC that can handle playing Skyrim.

Though there are reported issues on all three systems and even with all the complaints over all the systems lumped together I still wouldn't come anywhere even remotely close to saying that it seems like the majority of players are reporting problems.

Ok then how do we REPORT the issue exactly? As it not being wide spread is it the game the system, the color of my room, the way my farts smell, I mean seriously how are some not having this issue and others clearly are... Should I take my game back for a new copy or what?

go watch youtube and see how many vids there are of people having frame rate problems. You dont need to be on the forum to complain, people have other ways in showing the games problem

That in no way correlates to even close to the many people having the reported problem. It's just the people who are bothered enough by it to say something here.

Are you seriously asking how to report a problem to Bethesda? Never heard of visiting a company's "Contact" page? For future reference, Bethesda's is here:

http://www.gamesas.com/eng/contact.php

You could send them a general email or just link straight from that Contact page to their technical support site and report it there. Or call them.

It's funny how many people think posting in a thread on a forum (even on an official site) counts as "reporting" a problem.

OMG I wonder how many people will continue to so effectively misinterpret what I very clearly stated there.