IT IS EASY AND YOU HAVE THE RIGHT. Stop starting numerous threads cluttering the forum, that wont help at all, and actually do it then.

Theres not a specific organisation that starts the process of reporting to trading standards we're the ones that have to do it. I already have but the more people that report it then the more likely theyll be able to do something about it.

I did it because I am pretty unhappy with the support PC has been shown over the consoles in terms of announcements and apologies as well as the state of the single and multiplayer.

Computer games arent any different to any other product sold just because they can be updated. They fall under the same trading standards of any other product so if youre not happy then you have the right to bring it up with them.

http://www.consumerdirect.gov.uk/

Thats the website you will be looking for. You can speak to them on this number 08454 04 05 06 and they will forward the information on to the TSI (Trading Standards Institute).

With the game covering an international area they may eventually forward this on to ICPEN (International Consumer Protection and Enforcement Network) where legal action may eventually be taken.

After numerous problems with other EA games such as Dead Space 2s multiplayer and Dragon Age 2 and now this, I simply had enough. Until gamers start following through with this then developers and publishers will continue releasing products in this state and get away with it. Some people dont have their consoles connected to the internet and just play single player so they will be stuck with a broken product completely.

It will actually get something done about this "get the money fix it later" attitude we see consistently from the games industry now that they keep getting away with. It doesnt take long, all you do is start the process and they do all the rest for you basically.

If you do it then post it in this thread just so people can see its being done. :0)

i understand your point you made but personally i would wait and see if crytek can fix the problems as the game was only released a 2 weeks ago and this pretty much happens with every new game released. mw2 and black ops suffered the same problems we can only hope these issues can be fixed and we can continue to enjoy this game for what it was supposed to be and not the buggy game it currently is. but to be fair they did run 2 beta tests on the 360 and most of the problems should have been fixed by the time it was released.

i understand your point you made but personally i would wait and see if crytek can fix the problems as the game was only released a 2 weeks ago and this pretty much happens with every new game released. mw2 and black ops suffered the same problems we can only hope these issues can be fixed and we can continue to enjoy this game for what it was supposed to be and not the buggy game it currently is. but to be fair they did run 2 beta tests on the 360 and most of the problems should have been fixed by the time it was released.

Read the last sentence ;0)

And also remember there are still internet black spots even in the UK so there are people who cannot update this games single player problems.

I have already downloaded the form for the Australian version of the Trading Standards (for Aussies this can be found at your states equivelent of the Office of Fair Trading, I am in NSW and it may be called something else in your state).

I've already decided to wait till the end of the month to see if they actually patch anything, because as far as I am concerned a month without meaningful action or communication is quite frankly pathetic...

This game has Huge poetential, it is just an absoloute shame about the lack of support and information being provided....

I have already downloaded the form for the Australian version of the Trading Standards (for Aussies this can be found at your states equivelent of the Office of Fair Trading, I am in NSW and it may be called something else in your state).

I've already decided to wait till the end of the month to see if they actually patch anything, because as far as I am concerned a month without meaningful action or communication is quite frankly pathetic...

This game has Huge poetential, it is just an absoloute shame about the lack of support and information being provided....

Hey I only have the UK link. Feel free to post any other countries equivalent trading standard authority's link on this thread too. Im sure people will find it useful.

You should be the guy to start an international gamers association that holds game developers to be accountable about their releases. I'll join. I don't know where to start here in the states. I don't blame Crytek the developer. I'm sure they would have waited until the game was ready before they released it. I blame EA the publisher for pushing them to do so. A gamers association would actually do the actual game developers a favor.

You should be the guy to start an international gamers association that holds game developers to be accountable about their releases. I'll join. I don't know where to start here in the states. I don't blame Crytek the developer. I'm sure they would have waited until the game was ready before they released it. I blame EA the publisher for pushing them to do so. A gamers association would actually do the actual game developers a favor.

I dont blame Crytek for the rush (5 of the 6 big releases this year have been EA and all 5 have had big problems) but the customer service from Crytek and very pc orientated announcements have not helped their situation.

I know developers personally and I do understand what it is like for publishers to be on their cases about hitting the release date and bringing in a lot of crunch time towards that date. (Crunch time I feel doesnt help make the game quality any better and shouldnt be a part of any industry as it only forces mistakes to be made and stifles creativity.)

So (customer satisfaction aside) I really dont blame Crytek fully, having seen EAs recent track record,and I really do feel bringing in trading standards is at least a start to not only improve the quality of all release games but also help relieve the pressure off developers before and after release. Hopefully this will improve the industry as a whole and it is down to us gamers to start this. It would probably encourage people to buy games on release more too, lowering the pre owned market value which devs see 0 profit from and is the reason online passes were introduced. Something this game does not have :0P

Thanks for your support ;0)

Any one else want to do this too?

Don't wait on Crytek, ring them up, EA is developing a trend of early releases then patching them up.

Don't wait on Crytek, ring them up, EA is developing a trend of early releases then patching them up.

Its not just EA, its the games industry as a whole. EA are however the biggest culprit having had 5 big releases churned out this year already and all of them have received largely negative feedback.

Having also played Shift 2 they seem quite happy to give you the bare minimum they can and push for more money once you put the disc in. On that they actually offer to unlock individual cars in your garage using in game currency (normal unlock) or microsoft points (money grabbing). They then limit the in game money and there have been reports of in game currency not being awarded so people are left with basically a non dlc car on their game they should be entitled to use which they are prevented from using because they dont want to spend more than the ￡45 they paid for the game.

Could you imagine if they did that with Crysis to unlock weapons and attachments? Theyre probably not far from trying it in FPS's. With Shift I have bought the game and they care more about using it as an advert to get more money than they do about providing a full working game. Battlefield will be the only EA game I invest in for the future, DICE are actually quite good at respecting their gamers as customers and often provide quick feedback and news updates for patches and dlc. They also wont push DLC in my face every button I press in the menu.

Shift is constantly "Unlock using microsoft points" I pay ￡45 for games not adverts and I really do hope this isnt the future of gaming and introduced to FPS's and things as it will kill any respect people have for the industry and developers.

Omg lol

The game has some bugs, but is far from unplayable.

I hope people put this amount of effort into their day jobs.

By gum I'll do it.

I hope people put this amount of effort into their day jobs.


Ha I easily put more effort into my work than this. Doing this is nothing compared to what I have to go through for my business.

@Supah Ted

Clearly you must have been lucky I guess. The key components of this game do not work. They are the AI in single player and the whole of the multiplayer. With any fixes coming we arent talking about a bug here and a slight rebalance there, it will have to be a total overhaul of the main components of the game. People without internet (they do exist) on their consoles will not get this fixed ever.

@ Ampulator

Thanks for the support, it took no time at all and if it makes a difference to this sell now fix later attitude from the industry thats crept in from publishers then it can only be a good thing to help developers and gamers alike produce and receive a quality product.

my only issues has been sometimes getting crappy hosts in mp. agreed, that **** needs to be fixed.

single player i have had one occasion of gimped ia and the weird grain filter thing that some people have been complaining about, but tht went away the next day.

neither is game breaking.

I hope people put this amount of effort into their day jobs.


Ha I easily put more effort into my work than this. Doing this is nothing compared to what I have to go through for my business.

@Supah Ted

Clearly you must have been lucky I guess. The key components of this game do not work. They are the AI in single player and the whole of the multiplayer. With any fixes coming we arent talking about a bug here and a slight rebalance there, it will have to be a total overhaul of the main components of the game. People without internet (they do exist) on their consoles will not get this fixed ever.

@ Ampulator

Thanks for the support, it took no time at all and if it makes a difference to this sell now fix later attitude from the industry thats crept in from publishers then it can only be a good thing to help developers and gamers alike produce and receive a quality product.

I think you are over-reacting slightly!!

Sure there are a few glitches, (which game doesn't have glitches?), but do you honestly think the key components of the game do not work? Can you not boot up the game and happily play through an excellent single player game, albeit with a few instances of the AI getting themselves confused? I would hardly call that 'not working'.

Yes the mp has instances of lag, but again what game doesn't???? Are you honestly expecting a complete overhall of the game? You seem to have some rather optimistic expectations. The only thing that bugs me in the mp is the music going a bit crazy but having played online games for rather a long time, I fully expect there to be lag and you just have to deal with it. It doesn't matter how well they code the game, they cannot improve people's connection to each other, unless they provide dedicated servers, which they haven't.

I'm not saying there aren't issues which could do with being addressed but none of them are as serious as you make out

There is issues but they are not THAT bad, I think you are over reacting slightly and didnt the 360 get a patch within in the first 2 weeks? when have you ever heard of a deve doing that? lol i think its safe to say fixes are on the way and they record an monitor weapon useage and effectiveness and whe nthey have collected enough data will balance weapons accordingly.

Your blowing this out of proportion.

Any bug that requires someone to have to reset their game is game breaking. There was one point I was going up in an elevator and 3 times I had to reload the game before the doors opened. I experienced the grain glitch 6 times. The fact is that single player does not work to the proper standard at which it can be classed as fully working. Offline mode should always be working on launch because it is the offline component.

Maybe its a matter of taste but I prefer to be shooting AI that actually do something. I guess some people got lucky but I myself had a wretched time of playing the game. Literally every area there was at least 3 AI loop walking into objects or walls, spinning around on the spot. Multiple times they would climb inside walls and then elevate out of the the floor or roof. I dont know about you but I prefer to have AI that works properly ESPECIALLY on the hardest setting.

People who do not have internet on their consoles for whichever reason ie they live in a blackspot as one of my friends do will NEVER receive a fix. It is unacceptable for a game to be released in this state. So to me I dont give a damn they had a patch out (to fix online cheating) in the 1st 2 weeks. I have seen a lot of devs working on bugs after the game goes to print and they release an up date on day 1! But thats not the point. The offline mode absolutely has to be in working order as some people will be unable to receive any updates.

If they introduce a system where you actually have to buy guns and attachments with ms points it will be the day that I stop playing video games.

And it's more of a "sell now, Finish later" attitude if you ask me.

The game is a bit buggy but it's not against it's trade descriptions
act. A better route may be to approach an organisation like Gamers Voice. You can tweet them at @GamersVoice or go on their website to discuss issues.

Personally I like the game and have found little that is a problem. I do agree though that EA has annoying practices like on NFS hot pursuit forcing you to watch a shift advert without ability to skip first time. I've paid for the game I don't want the advert for another racing game I can't afford!

I don't think the op is overreacting at all. I 100% support this. Not only for this game but for most fps multiplayer games in general. I only play fps games and gow really. And since the epic (excuse the pun) let down of gow 2. It appears that companies are rushing unfinished games out. Then expecting us to accept that they'll patch it when they have the time.

Would any of you be happy about buying a new car but find out that the interior has not been fitted. And you spend weeks asking them when will it be done? And at some point they give you a rear seat. Doesn't help the actual driving of the car but it's needed at some level......

I don't think the op is overreacting at all. I 100% support this. Not only for this game but for most fps multiplayer games in general. I only play fps games and gow really. And since the epic (excuse the pun) let down of gow 2. It appears that companies are rushing unfinished games out. Then expecting us to accept that they'll patch it when they have the time.

Would any of you be happy about buying a new car but find out that the interior has not been fitted. And you spend weeks asking them when will it be done? And at some point they give you a rear seat. Doesn't help the actual driving of the car but it's needed at some level......

Thankyou! That was a very similar point I made previously. You wouldnt buy a brand new car where the engine doesnt work and give them a few weeks to a month to fix it. You would get your money back. Just as I wouldnt buy a jumper with a whole in hoping they will send someone round to sow it up for me. Any purchased product that doesnt function correctly falls below trading standards. The games industry isnt an exception from the consumer protection act. It isnt just this one game that has pushed me to take this course of action in reporting to trading standards, it is just the final straw on a mountain of shameful practices performed by EA.

To give Crytek some credit where it is due, I understand the pressure the publishers put on devs to hit release dates and rush to get things done in crunch time (bug breeding ground) and they have today finally after lots of us complaining put a sticky up addressing the ps3 and 360 users. (albeit a bit late as my friends all traded this game in at the weekend)

EA however are more to blame pressuring these devs to push out games which clearly arent ready. Yes the update fixed some AI bugs but as I mentioned before, people who dont have access to updates will not receive this fix for the offline component and it happens with so many of their games these days. Sell now fix later is not acceptable business practice and something has to be done about it.

Also with regards to Need For Speed as somebody mentioned, they totally stripped that game bare. It was like I paid ￡35 for a demo! Its the same with Shift 2. In that though they limit the in game currency (in some cases this is glitched and not rewarding people at all) and on every single car and vinyl and things they push in your face with every press of the button the words "Purchase with microsoft points"

This time last year I was happy for them after Mass Effect 2 and Bad Company 2 and hoping they would push Activision out of the market. Since that time though they have shown pure greed and less and less respect for their customers and in turn my respect for them has simply vanished. I have had enough of it and something has to be done about sell now fix later and strip down sell full price and push for more money attitude.