Region Locked? Seriously?

Post » Fri May 27, 2011 3:56 am

So... yeah. Went out and bought points today just for this, and even though I have a US live account and can get up to the purchase button on the damn thing, I get a message saying that the content isn't available in my region. What gives?
User avatar
renee Duhamel
 
Posts: 3371
Joined: Thu Dec 14, 2006 9:12 am

Post » Fri May 27, 2011 5:13 am

So... yeah. Went out and bought points today just for this, and even though I have a US live account and can get up to the purchase button on the damn thing, I get a message saying that the content isn't available in my region. What gives?


What region are you in?
User avatar
bimsy
 
Posts: 3541
Joined: Wed Oct 11, 2006 3:04 pm

Post » Thu May 26, 2011 8:42 pm

What region are you in?


I have a US Live account. I'm in Taiwan currently.
User avatar
Prohibited
 
Posts: 3293
Joined: Tue Jun 12, 2007 6:13 am

Post » Fri May 27, 2011 9:35 am

I have a US Live account. I'm in Taiwan currently.


To be honest, I'm not sure how that works. :shrug: I would suggest contacting MS for assistance.
User avatar
Robert DeLarosa
 
Posts: 3415
Joined: Tue Sep 04, 2007 3:43 pm

Post » Thu May 26, 2011 7:10 pm

Thanks for the prompt reply, anyway. Ugh. MS is so SLOW on the Live support forums, and I set aside the whole night to dig into Dead Money.
User avatar
darnell waddington
 
Posts: 3448
Joined: Wed Oct 17, 2007 10:43 pm

Post » Fri May 27, 2011 1:54 am

i do belive dead money is coming out tomorrow in america?
could be wrong seeing as uk is always second to get most things and US is first
User avatar
Dalton Greynolds
 
Posts: 3476
Joined: Thu Oct 18, 2007 5:12 pm

Post » Fri May 27, 2011 3:49 am

me is my game is French...the DLC is English :sadvaultboy: :sadvaultboy: my copie is for québec city French canadian.
User avatar
FLYBOYLEAK
 
Posts: 3440
Joined: Tue Oct 30, 2007 6:41 am

Post » Thu May 26, 2011 7:15 pm

Same problem as the OP and I'm in Australia. What gives Bethesda?

Any danger of an answer?

Msg: "This offer is not valid in your region, or it has expired."
User avatar
Darlene DIllow
 
Posts: 3403
Joined: Fri Oct 26, 2007 5:34 am

Post » Fri May 27, 2011 7:52 am

Oh ouch. Sorry to hear that guys.
User avatar
Lauren Graves
 
Posts: 3343
Joined: Fri Aug 04, 2006 6:03 pm

Post » Thu May 26, 2011 10:02 pm

I once tried giving Microsoft points to a friend who lives in Canada but he couldn't redeem them because they were purchased in America.

If you got the points in America and are trying to use them in another country I don't think it normally lets you.

I tried downloading the Heroic map pack from Halo 3 in Ireland and it wouldn't let me but when I got back home, America, I was able to download it no problem.
User avatar
Harry Hearing
 
Posts: 3366
Joined: Sun Jul 22, 2007 6:19 am

Post » Fri May 27, 2011 10:46 am

I'm going to guess that Microsoft's company slogan is not "Easy to do business with". :P
User avatar
Project
 
Posts: 3490
Joined: Fri May 04, 2007 7:58 am

Post » Fri May 27, 2011 1:28 am

I once tried giving Microsoft points to a friend who lives in Canada but he couldn't redeem them because they were purchased in America.

If you got the points in America and are trying to use them in another country I don't think it normally lets you.

I tried downloading the Heroic map pack from Halo 3 in Ireland and it wouldn't let me but when I got back home, America, I was able to download it no problem.


Point cards are tied to specific regions due to the difference in currency. You friend could have got around that by making an alternate, US account on his console. I'm Canadian and have a US account as well as a Canadian account. I did it because I found it was often cheaper to buy US point cards on ebay, and other sites than to buy Canadian cards at retail.

Some XBL content is region-locked, but most of it isn't. Halo and Call of Duty map packs, all Games on Demand content, and Dead Rising: Case Zero are the only region-locked items I'm aware of it.
User avatar
RaeAnne
 
Posts: 3427
Joined: Sat Jun 24, 2006 6:40 pm

Post » Fri May 27, 2011 5:02 am

Even if you have US live account the console net code where it's located in the world is recorded i.e. to prevent people trying to back door into content that is region locked

I know it's dump in general that theirs region locks in general for DLC it's lame :sadvaultboy:
User avatar
Mr. Allen
 
Posts: 3327
Joined: Fri Oct 05, 2007 8:36 am

Post » Fri May 27, 2011 12:24 am

Couldn't Beth just have released the DLC without region locking it? I mean, what's the point? NV doesn't have a different publisher here or anything... And regardless, when WILL I be able to DL the content? Is there a release date set for Asia availability on Dead Money?
User avatar
Rob
 
Posts: 3448
Joined: Fri Jul 13, 2007 12:26 am

Post » Fri May 27, 2011 9:45 am

Same boat as OP. Canadian currently living in South Korea and the DLC is 'not available in your region'. Sent a ticket to XBL support, but not holding my breath over that one. Just hope it's available here before my days off start next week.
User avatar
Dark Mogul
 
Posts: 3438
Joined: Tue Feb 20, 2007 11:51 am

Post » Thu May 26, 2011 9:29 pm

So on the Live support forum, I have some idiot volunteer mod arguing with me that it's because I'm going on the US marketplace with a Taiwanese IP. Meanwhile, I have a secondary, Taiwanese account, and while the Taiwan marketplace also has an ad for Dead Money, it won't download - giving me the same "not in your region" error. What gives?
User avatar
No Name
 
Posts: 3456
Joined: Mon Dec 03, 2007 2:30 am

Post » Fri May 27, 2011 8:02 am

To be honest, I'm not sure how that works. :shrug: I would suggest contacting MS for assistance.



good luck getting help from microsoft lol
User avatar
Caroline flitcroft
 
Posts: 3412
Joined: Sat Nov 25, 2006 7:05 am


Return to Fallout: New Vegas