Twitter Update from Bethesda.

Post » Mon May 14, 2012 3:08 pm

I guess people never read the Twitter from Bethesda but look here.
Someone asked when the updates will roll out:

Skyrim_Tips Elder Scrolls Skyrim
@Bethblog any idea when new patches will be out? Who do we contact to tell about bugs?


This is what Beth replied with:

Bethblog Bethesda Blog
@Skyrim_Tips we're monitoring the forums. We'll let everyone know when the update is out


I'd suggest to just wait it out for the next couple of days, especially with the weekend coming up.
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CRuzIta LUVz grlz
 
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Post » Mon May 14, 2012 2:26 pm

I guess people never read the Twitter from Bethesda but look here.
Someone asked when the updates will roll out:

Skyrim_Tips Elder Scrolls Skyrim
@Bethblog any idea when new patches will be out? Who do we contact to tell about bugs?


This is what Beth replied with:

Bethblog Bethesda Blog
@Skyrim_Tips we're monitoring the forums. We'll let everyone know when the update is out


I'd suggest to just wait it out for the next couple of days, especially with the weekend coming up.


Well i don't care about update unless it for the PS3 framerate drop crap..... they are monitoring the forum but can't even make a statement here to let their PS3 fans know they will fix the framerate issue? Wow talk about customer support.
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Alan Whiston
 
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Post » Mon May 14, 2012 8:23 pm

I definitively will wait for patch updates....

I playing the game for 5 days now and can't stop playing....pity me lol
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gemma king
 
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Post » Tue May 15, 2012 3:43 am

Well i don't care about update unless it for the PS3 framerate drop crap..... they are monitoring the forum but can't even make a statement here to let their PS3 fans know they will fix the framerate issue? Wow talk about customer support.

It's not like Sony's Customer Support where they have dozens of people sitting by the phone to answer every question.
These guys are dedicated to creating games and providing support after the games get released.

They promised a patch with Twitter. It's social media. Almost everyone uses and/or reads Twitter.
Whether they reply on the official forums, or on Twitter, at least we have acknowledgement that there's an update coming up.

When the update releases but not for the PS3, or if the update releases for all 3 platforms and the PS3 lag issue is not fixed, Beth has got a serious problem.
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quinnnn
 
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Post » Tue May 15, 2012 4:58 am

It's not like Sony's Customer Support where they have dozens of people sitting by the phone to answer every question.
These guys are dedicated to creating games and providing support after the games get released.

They promised a patch with Twitter. It's social media. Almost everyone uses and/or reads Twitter.
Whether they reply on the official forums, or on Twitter, at least we have acknowledgement that there's an update coming up.

When the update releases but not for the PS3, or if the update releases for all 3 platforms and the PS3 lag issue is not fixed, Beth has got a serious problem.


They haven't even acknowledged this issue, much less promised to fix it. They even avoid the word fix on their customer support emails. Instead of "trying to fix" they say "trying to combat" which is much more ambiguous.
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Batricia Alele
 
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Post » Tue May 15, 2012 4:29 am

Did they fix it for fallout 3...exactly don't get your hopes up.
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NO suckers In Here
 
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Post » Mon May 14, 2012 2:32 pm

ahhh im coming down :shakehead:
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Jessie Butterfield
 
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Post » Mon May 14, 2012 9:18 pm

I have no trouble with fallout 3. Maybe you just svck at life.... And fallout.
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Dona BlackHeart
 
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Post » Mon May 14, 2012 3:30 pm

They haven't even acknowledged this issue, much less promised to fix it. They even avoid the word fix on their customer support emails. Instead of "trying to fix" they say "trying to combat" which is much more ambiguous.

Honestly. Who cares if Bethesda did not explicitly mentioned that they are working on an update for the PS3 issues.

They mentioned they are working on an update. Each platform has different issues thus meaning that they are working on 3 different patches.
This takes time. Each platform is different. Each console is different. You can't just create a patch for the PS3 lag issue, test it on 1 machine and leave it at that.
It needs to be tested on multiple platforms to see if it has the same effect. After that, it needs to be send towards Sony and Microsoft and await approval.

You guys can either fight and moan about the issues constantly every single day or you can do something else.
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Oscar Vazquez
 
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Post » Mon May 14, 2012 11:17 pm

Would it be enough grounds to file a lawsuit against bethseda?
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Epul Kedah
 
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Post » Tue May 15, 2012 1:01 am

Would it be enough grounds to file a lawsuit against bethseda?
I posted the same here 2 days ago and the moderator blocked my post , if there is a chance of legal action i want in !
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Alina loves Alexandra
 
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Post » Tue May 15, 2012 5:21 am

Would it be enough grounds to file a lawsuit against bethseda?

Would be awesome. A group lawsuit could wake up Bethesda. This game isnt playable. And if i see how they let their customers alone with Fallout & New vegas. They should feel ashamed. I don't have any problems with bugs or issues in a game, but this is not a bug at all. It's a code releated problem, and its on Bethesda to fix this. Or they should stop releasing on Ps3. Would love to see how the critics on serveral website decreases in Ps3 section. A low metacritic is they only thing Bethesda could'nt stand.
Good critics, good game! Bethesda is out of this mess. Why should we fix the game of the year!.
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Rachyroo
 
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Post » Mon May 14, 2012 8:48 pm

Utilize all social media networks. Spreads like wildfire :biggrin:

Here is Bethesda's facebook.

http://www.facebook.com/BethesdaGames?sk=wall

Open their eyes some way.
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darnell waddington
 
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Post » Tue May 15, 2012 5:29 am

there working on 3 patches, but screen tearing on xbox i could honestly deal with it wouldnt stop me playing, the issue were having is making the game litterally a [censored] demo or something where after so long it just refuses you to go further so honestly i think they should address the ps3 first but iknow they wont lol [censored] em
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emma sweeney
 
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Post » Mon May 14, 2012 8:25 pm

Just made this account for this reason I have just passed the 6mb margin and its now very choppy and the FPS has really taken a hit I am not really annoyed that the game doesn't work as I am hoping for a patch fix what really irritates me is that there's no information on these suppose forums about them having found the problem or not. I don't care if they can fix it I just want to know if they are or not trying that's all I don't have a Twitter account and why should I have to make one just to find out the smallest amount of information either that or rely of good people on the forums who it isn't their job to inform me of what is happening. You wouldn't purchase a new car and drive it away from the dealership only to drive it for six hours and then it start to slow down and not go above 30MPH simply because somewhere within the car model the parts they were using didn't fit correctly.

Like I said I do not mind waiting for the game to be fixed if it can be I just think its disgusting the game is been out for six days and we haven't heard sight nor sound on these forums as to what is happening, not even a "We are aware of the PS3 frame rate issue's and are looking into it" It's like why would they care now, they have our money the PC user's and XBOX user's are happy they never fixed previous titles and they managed to get away with that so what exactly have they got to lose this time around? I just want to know if I should take my game back and get a refund "Which is will demand or I will be in touch with trading standards".

I hope this all gets sorted soon so I can just relax again and play a game I have been waiting so long to enjoy.
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Josh Lozier
 
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Post » Mon May 14, 2012 10:22 pm

Definitely make sure you're playing with the 1.1 update (you'll see it noted in the bottom right corner of the title screen).

We continue to monitor these boards for issues you're reporting. Be as specific as possible when reporting issues -- how many hours have you been playing, how many consecutive hours have you been playing, what level are you, how many quests have you finished, etc,. etc.

Once the title update is released, we'll let everyone know.

Thanks for your help.
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Julie Serebrekoff
 
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Post » Mon May 14, 2012 11:13 pm

Glad there keeping a eye on the forums; but they need to look at youtube as well.
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George PUluse
 
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Post » Mon May 14, 2012 1:26 pm

We'll let everyone know when the update is out

Really isn't an update.

I don't care to wait, wont bother me at all to delete my old save game if the new patch demands it to play the game without lag, wont care if they add "fog" to make it run smoother or remove the shadows (Or as my wife calls them pixels they borrowed off of Donkey Kong 64). But looking back on Bethesda past history of PS3 games...
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Austin England
 
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Post » Tue May 15, 2012 3:42 am

We'll let everyone know when the update is out

Really isn't an update.

I don't care to wait, wont bother me at all to delete my old save game if the new patch demands it to play the game without lag, wont care if they add "fog" to make it run smoother or remove the shadows (Or as my wife calls them pixels they borrowed off of Donkey Kong 64). But looking back on Bethesda past history of PS3 games...
Foolish... incredibly foolish. The problem is not the PS3's inability to handle certain graphical settings and cutting them is not a fix. The problem is with Bethesda's coding.
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maria Dwyer
 
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Post » Tue May 15, 2012 1:27 am

Definitely make sure you're playing with the 1.1 update (you'll see it noted in the bottom right corner of the title screen).

We continue to monitor these boards for issues you're reporting. Be as specific as possible when reporting issues -- how many hours have you been playing, how many consecutive hours have you been playing, what level are you, how many quests have you finished, etc,. etc.

Once the title update is released, we'll let everyone know.

Thanks for your help.


I don't expect a paycheck but can i at least add "Bethesda Quality Assurance" to my curriculum?
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Tania Bunic
 
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Post » Mon May 14, 2012 3:55 pm

I don't expect a paycheck but can i at least add "Bethesda Quality Assurance" to my curriculum?

Hahahahahaha, now that made me laugh.
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Cash n Class
 
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Post » Mon May 14, 2012 4:40 pm

I don't expect a paycheck but can i at least add "Bethesda Quality Assurance" to my curriculum?

Ha, seriously.
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Daramis McGee
 
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Post » Mon May 14, 2012 2:38 pm

Definitely make sure you're playing with the 1.1 update (you'll see it noted in the bottom right corner of the title screen).

We continue to monitor these boards for issues you're reporting. Be as specific as possible when reporting issues -- how many hours have you been playing, how many consecutive hours have you been playing, what level are you, how many quests have you finished, etc,. etc.

Once the title update is released, we'll let everyone know.

Thanks for your help.

Again, you guys have responded without specifically addressing the problem we're all facing. You're being very general when we're all asking a very specific question: Is this something that can be fixed? Personally, I don't mind if it takes a little while, I'd just like some indication that the game is going to be made playable in the near future. A lot of us are fairly patient and know you can't put a patch out "right effing now!!!" but we'd appreciate it if you would specifically acknowledge that this is a very serious issue that shouldn't have made it through testing, and maybe issue some kind of apology. I don't need my money back (yet) or free content for life or anything, just an indication that the company realizes this was a serious lapse.

The fact that the game came out with this specific bug, and that review copies of the PS3 version of the game were not sent to reviewers, makes this all seem very suspicious and undermines confidence in the respect you have for your customers. It's a great game, and it's huge. I totally expected bugs. However, when an issue this large makes it through testing it indicates to me (and many others, obviously) that the company knew about it, couldn't fix it, and released the game anyways. If that's the case, apologize and recall. If that's not the case, give us an indication of what can be done to fix it.

I realize forum moderators and admins don't have the authority to make those kind of decisions. However, I do hope that you make it known to the higher-ups that we would all really appreciate a response to this from someone who knows what's going on.
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Dominic Vaughan
 
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Post » Mon May 14, 2012 6:56 pm

Again, you guys have responded without specifically addressing the problem we're all facing. You're being very general when we're all asking a very specific question: Is this something that can be fixed? Personally, I don't mind if it takes a little while, I'd just like some indication that the game is going to be made playable in the near future. A lot of us are fairly patient and know you can't put a patch out "right effing now!!!" but we'd appreciate it if you would specifically acknowledge that this is a very serious issue that shouldn't have made it through testing, and maybe issue some kind of apology. I don't need my money back (yet) or free content for life or anything, just an indication that the company realizes this was a serious lapse.

The fact that the game came out with this specific bug, and that review copies of the PS3 version of the game were not sent to reviewers, makes this all seem very suspicious and undermines confidence in the respect you have for your customers. It's a great game, and it's huge. I totally expected bugs. However, the fact that an issue this large made it through testing indicates to me that the company knew about it, couldn't fix it, and released the game anyways. If that's the case, apologize and recall. If that's not the case, give us an indication of what can be done to fix it.

Agree with this poster. Would like some assurance that this issue is something that WILL be fixed. I bought the PS3 version when I just as easily could have bought the 360. I'd like to know whether I should return it and go with the Xbox, or wait on a patch.
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George PUluse
 
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Post » Mon May 14, 2012 5:43 pm

Well said, and not just a "FIX MY EFFING GAME" post. I think ZeniMax Media / Bethesda owes it to us to AT LEAST address the issue publicly and let us know they plan to fix it. By refusing to do so, it's telling us they're ignoring the issue entirely like they did with Fallout 3.

Here's a good thread to voice your concerns. http://community.us.playstation.com/thread/3908072?tstart=0
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JERMAINE VIDAURRI
 
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