Windows Firewall problems, Help please?

Post » Wed Jul 25, 2012 12:48 pm

When I try to open WIndows Firewall and Advanced Security I get the error message "there was an error opening WIndows Firewall with advanced security snap-in" below that it reads "The Windows Firewall with Advanced Security snap-in failed to load. Restart Windows Firewall service on the computer that you are managing. Error code: 0x6D9." I have checked services and the Windows Firewall service is not there. MPSDRV was not in the services but BFE was. I tried doing /SCANNOW and it found nothing wrong. MPSDRV.sys is listed in System 32 though. Please help how can I fix this? I need to get into the advanced security so I can get a Minecraft Tekkit server up and running.

Thankyou.
User avatar
Nicole Coucopoulos
 
Posts: 3484
Joined: Fri Feb 23, 2007 4:09 am

Post » Wed Jul 25, 2012 2:51 pm

open command prompt as administrator, type in

net start "Windows Firewall"

quotations needed around Windows Firewall for net to understand what service you wish to start.
User avatar
Dark Mogul
 
Posts: 3438
Joined: Tue Feb 20, 2007 11:51 am

Post » Wed Jul 25, 2012 7:28 am

open command prompt as administrator, type in

net start "Windows Firewall"

quotations needed around Windows Firewall for net to understand what service you wish to start.

It says the service is invalid.
User avatar
Marine x
 
Posts: 3327
Joined: Thu Mar 29, 2007 4:54 am

Post » Wed Jul 25, 2012 4:27 pm

run this command (once again, cmd needs to be ran as administrator)

cd %userprofile% & sc query MpsSvc > firewall.txt & sc start MpsSvc >> firewall.txt & notepad firewall.txt

paste what comes up in notepad on here

Have an idea what's going on, but working on registry command to get your Windows Firewall registry settings.
User avatar
Cartoon
 
Posts: 3350
Joined: Mon Jun 25, 2007 4:31 pm

Post » Wed Jul 25, 2012 3:51 pm

run this command (once again, cmd needs to be ran as administrator)

cd %userprofile% & sc query MpsSvc > firewall.txt & sc start MpsSvc >> firewall.txt & notepad firewall.txt

paste what comes up in notepad on here

Have an idea what's going on, but working on registry command to get your Windows Firewall registry settings.

This is what appeared in note pad.

[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.

[SC] StartService: OpenService FAILED 1060:

The specified service does not exist as an installed service.
User avatar
Tanika O'Connell
 
Posts: 3412
Joined: Fri Jan 26, 2007 1:34 am

Post » Wed Jul 25, 2012 8:48 pm

Right now it's looking like some malware killed off mpssvc. one more command to pull your registry key for windows firewall service, see if it's easily salvageable by recreating the service or not.

reg export HKLM\SYSTEM\CurrentControlSet\Services\MpsSvc mpssvc.reg & notepad mpssvc.reg

Also make sure you have the latest windows updates installed, and what version of windows are you using and what antivirus software do you have installed?
User avatar
Steph
 
Posts: 3469
Joined: Sun Nov 19, 2006 7:44 am

Post » Wed Jul 25, 2012 10:42 am

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\Teredo]
"Collection"=hex:
User avatar
Bones47
 
Posts: 3399
Joined: Fri Nov 09, 2007 11:15 pm

Post » Wed Jul 25, 2012 8:30 am

Your registry keys are also hosed.


(repost of my edit):
Also make sure you have the latest windows updates installed, and what version of windows are you using and what antivirus software do you have installed?
User avatar
ShOrty
 
Posts: 3392
Joined: Sun Jul 02, 2006 8:15 pm

Post » Wed Jul 25, 2012 2:34 pm

The only other updates I can install are the optional ones. I am on Windows 7 Home Premium 64-bit, Anti-Virus Avira AnitVir Personal- Free Antivirus.
User avatar
alicia hillier
 
Posts: 3387
Joined: Tue Feb 06, 2007 2:57 am

Post » Wed Jul 25, 2012 5:45 pm

Ok, just wanted to verify your AV wouldn't have it's own firewall that may have mucked with stuff. In that case, some malware most likely wiped out windows firewall.
User avatar
john palmer
 
Posts: 3410
Joined: Fri Jun 22, 2007 8:07 pm


Return to Othor Games