At this point most consumers can't get a refund. All major retailers I know don't routinely give refunds for opened software.
And if you weren't able to sink 100 hours in the first month, then you could be past the 30 day mark now too, which seems to be the interval for exchanges.
As for the previous titles being buggy, how is that still a consumer's fault?
Where else to send the frustration? Beth's phone number is useless, and you never get responses from Beth's contact e-mail either.
It isn't the consumers fault, but you should always do a little research into a develepors history to see if you are going to enjoy the gameplay or any quirks that come with them, in Bethesdas case that quirk is bugs.
And Bethesda isn't who you bought the game off, take it to Gamespot or wherever you bought it if you have an issue.
I dont know. All i know is that complaining to the forum is getting old. IMO.
It's more constructive than complaining about it