Fix the game or give us our money back

Post » Wed May 30, 2012 7:39 am

I have spent 142 hours playing my campaign, only to end up with game breaking bug in my main quest line and now i can't finish the game. The bug is associated with Season Unending quest, I have started threads to find solution for it but there is none..... I am not even going to get into which bug broke my game because that does not matter anymore, there are countless players complaining about at least a score of bugs associated with Season Unending quest.

I just want to know, "When are you guys fixing the bugs associated with Season Unending quest?" You have an obligation to fix it because you took people's hard earned money for you broken product. You took $90 (Aus) from me for this sack of bugs and falsely lead me to believe that i am buying a finished product as it is the understanding imparted by the developer to the potential customers when a product is released in the market and I also spent 142 hours in this game based on this notion. I understand there can be some bugs in each and every game but this game is bug ridden to the core, from dialogue menu to reloading (every time i reload, my character is overburdened and my left and right click dont work, and my favourite weapon and spell key bindings are undone, I have redo the binding and reequip everthing to make it work plus many other bugs, like frozen dialogue menu, game crashing during trading with merchants and what not) and now i find that i can't progress in game because my main quest line is broken (option for truce talks is not showing up in dialogue, so i can't get the leaders to join truce talks).

Give me a date for these fixes and it better be some time near in future or pay my money back and compensate my 142 hours, you can't release a broken product in the market and charge money for it.
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Jarrett Willis
 
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Post » Wed May 30, 2012 4:43 am

They can't give you a date on fixes, there are too many factors to consider, which is why they have given us a rough timeline.
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meghan lock
 
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Post » Wed May 30, 2012 12:41 pm

Man I am so glad someone finally posted this. I'm going home to reload STEAM over and over again now until the patch comes in.

Thanks OP!
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CArla HOlbert
 
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Post » Wed May 30, 2012 5:49 am


Give me a date for these fixes and it better be some time near in future or pay my money back and compensate my 142 hours, you can't release a broken product in the market and charge money for it.

The fact is you will NOT get your money back so that is an idle threat at best. The fact is they are "fixing" the game and a new patch is in testing. Sounds like to me you could use a few days break anyway.
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Jose ordaz
 
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Post » Wed May 30, 2012 12:22 am

You want Bethesda to pay you for playing the game for 142 hours? You're asking for $2,292.42 (two-thousand two hundred ninety-two dollars and forty-two cents [minimum wage in Australia according to the internets]) in Australian dollars because you enjoyed the game enough to play it for 142 hours?
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Star Dunkels Macmillan
 
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Post » Wed May 30, 2012 5:18 am

Lol, you act like those 142 hours were hard work....

That's like buying a pizza, eating half of it, then going to back to the restaurant and complaining that you found a hair on one of the remaining slices, demanding your money back, AND demanding they compensate you for the time you spent eating the first half of the pizza...

Yes, the bugs are upsetting. No, they do not owe you anything.
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SEXY QUEEN
 
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Post » Wed May 30, 2012 2:57 am

You want Bethesda to pay you for playing the game for 142 hours? You're asking for $2,292.42 (two-thousand two hundred ninety-two dollars and forty-two cents [minimum wage in Australia according to the internets]) in Australian dollars because you enjoyed the game enough to play it for 142 hours?
LOL so this^^

people are so damn impatient.
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Kira! :)))
 
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Post » Wed May 30, 2012 2:03 pm

Heh, money back? don't know what platform you're playing on - but when I buy games, there's a seal of warranty attached to it.. when that one gets broken, bad luck!
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BRAD MONTGOMERY
 
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Post » Wed May 30, 2012 9:29 am

Yep, they're totally going to give you your money back...

3rd patch is already out on PC
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Khamaji Taylor
 
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Post » Wed May 30, 2012 12:01 pm

3rd patch is already out on PC

Really? As of when?

Im at work.
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Mylizards Dot com
 
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Post » Wed May 30, 2012 12:44 pm

Really? As of when?

Im at work.
http://www.bethblog.com/category/skyrim/
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bimsy
 
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Post » Wed May 30, 2012 3:23 am

it is not about impatience, the point i am making is that the game should not have been released with so many bugs, it needed more time........ no matter what you do you end up encountering some sort of bug. Hell I even got stuck in open terrain, on plain ground, not a rock close by. And it is about time someone should stand up to bethesda, they think they can get away with releasing unrefined bug ridden games, this has been the case with bethesda since Morrowind. Remember how bad was Fallout when it came out but at least i did not have problems with main quest in that game. Here I am stuck i can't finish the game. The game has been unbearable for me anyway after putting in 80 hours, I just kept playing and tried to finish it only because i have paid money for it, otherwise it makes me feel that money has gone to waste and my 142 hours that i have spent in the game, amount to nothing as i can't progress in the game now.

They can definitely give us the date, they sure can........ anyone who says they can't does not know what software development is all about. The reason they dont want to give us a date, is that they want to get away with some of it. They'll fix few issues here in there and will leave the rest as it is and start enjoying their lives with our money. They have done it in past, had to use unofficial patches to fix their previous games. I am not spending a single dollar again on any Bethesda release
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Beast Attire
 
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Post » Wed May 30, 2012 11:52 am

yea 3rd patch is out but it does not fix the main quest line, so i am still off the game, and I still have the same reloading issue that i mentioned in original posts, so nothing is changed for the people who have same glitches as I do..........worthless.
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adam holden
 
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Post » Wed May 30, 2012 8:48 am

You can thank Notch and Mojang/Minecraft for the onslaught of games that are going to be released way earlier than they should be in the years to come.

He proved that you can basically charge money (and become ridiculously wealthy) for an incomplete and bug filled video game. It's crazy to think other game developers haven't noticed how accepted and effective such a drastically different business strategy is. Unfortunately, most consumers these days seem to be just fine with buying a beta product and waiting for the developers to finish doing their job at their leisure.

Trying to make a stand against such horrible business practices when the majority completely embrace them is madness.

Just boycott bethesda until they prove they're capable of releasing a well polished, feature-complete, mostly bug-free game.
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Stacyia
 
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Post » Wed May 30, 2012 12:36 pm

others have said it, im agreeing. You spent $90aus for 142 hours of enjoyment. thats 64cents an hour. can you really complain? I understand the game should be fixed however a game of that scale there will always be bugs. only a few games I know of you can play for 142hours and still not be done. that comes at a price, you have to wait for them to iron stuff out
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ladyflames
 
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Post » Wed May 30, 2012 12:06 pm

You should start over, do the main quest first...I didn't start the dark brotherhood quest until I finished the main because of the horror stories I heard about bugs.
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Mari martnez Martinez
 
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Post » Wed May 30, 2012 4:05 am

You can thank Notch and Mojang/Minecraft for the onslaught of games that are going to be released way earlier than they should be in the years to come.

He proved that you can basically charge money (and become ridiculously wealthy) for an incomplete and bug filled video game. It's crazy to think other game developers haven't noticed how accepted and effective such a drastically different business strategy is. Unfortunately, most consumers these days seem to be just fine with buying a beta product and waiting for the developers to finish doing their job at their leisure.

Trying to make a stand against such horrible business practices when the majority completely embrace them is madness.

Just boycott bethesda until they prove they're capable of releasing a well polished, feature-complete, mostly bug-free game.

Yea but these games said that they were in beta phase and it was a well known fact and customers knew they were getting a beta product when they got those games but bethesda did not say anything like this when skyrim came out. I surely would not have purchased Skyrim at release if i knew it had so many bugs, infact the game sales would have been half of what they were at release if people knew there were so many bugs, guess we should have learned from previous experiences with Bethesda (Morrowind, Oblivion, Fallout....).

They have been getting away with it for years, releasing broken games, and issues are not resolved until almost one year after the release and even after that people have to use unofficial patches to fix things properly.
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Kari Depp
 
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Post » Wed May 30, 2012 2:42 am

Sorry but you would have to be either a complete idiot or have never played a computer game before if you dont know that games at launch have bugs. So claims that you wouldnt buy it if you knew if was bugged are pointless as you knew full well it would have issues out of the box.
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Connor Wing
 
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Post » Tue May 29, 2012 10:50 pm

I have spent 142 hours playing my campaign, only to end up with game breaking bug in my main quest line and now i can't finish the game. The bug is associated with Season Unending quest, I have started threads to find solution for it but there is none..... I am not even going to get into which bug broke my game because that does not matter anymore, there are countless players complaining about at least a score of bugs associated with Season Unending quest.

I just want to know, "When are you guys fixing the bugs associated with Season Unending quest?" You have an obligation to fix it because you took people's hard earned money for you broken product. You took $90 (Aus) from me for this sack of bugs and falsely lead me to believe that i am buying a finished product as it is the understanding imparted by the developer to the potential customers when a product is released in the market and I also spent 142 hours in this game based on this notion. I understand there can be some bugs in each and every game but this game is bug ridden to the core, from dialogue menu to reloading (every time i reload, my character is overburdened and my left and right click dont work, and my favourite weapon and spell key bindings are undone, I have redo the binding and reequip everthing to make it work plus many other bugs, like frozen dialogue menu, game crashing during trading with merchants and what not) and now i find that i can't progress in game because my main quest line is broken (option for truce talks is not showing up in dialogue, so i can't get the leaders to join truce talks).

Give me a date for these fixes and it better be some time near in future or pay my money back and compensate my 142 hours, you can't release a broken product in the market and charge money for it.

Actually you have very little complaint here. You got 142 hours of use out of the product which means you may have a slight claim but if you were to get a full refund, it'd be an unjust enrichment because you did get at least a partial benefit of the bargain. Some may say, since you can do side quests, that you have no damages at all.

I really do wonder what the license says about bugs. I'll bet the product was vended to you as is how is. If so, and I'm 99.999% sure this is the case, you have no case even if you got fewer hours.

Really, though, why not try to remain on an even keel and await the patch which will address your needs whilst playing through one of the many non-buggy side quests.
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Adam Baumgartner
 
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Post » Wed May 30, 2012 9:05 am

Sorry but you would have to be either a complete idiot or have never played a computer game before if you dont know that games at launch have bugs. So claims that you wouldnt buy it if you knew if was bugged are pointless as you knew full well it would have issues out of the box.

Dont post like idiots and read the above posts before posting. I never claimed that the game shouldn't have any bugs at all. Customer expects a game to have some bugs or glitches which is fine, game developers are not Gods, there can be errors. But with skyrim number of bugs and glitches is too high and totally unreasonable, too many glitches too many bugs, the game was not polished enough at all to be released. The area entry crashes, trade crashes, reload issues, save games going missing, several broken side quests, terrain inconsistencies, inventory crashes, frozen dialogue menu bug and not to mention a few game breaking glitches like the one I am stuck with, are just too much. This game is bug ridden to the core.

And its not just Skyrim, Bethesda have a history of releasing such unpolished products now. They oughtta know this can backfire, i'll keep posting threads like this on various forums accross the web and encourage others to do the same untill Bethesda learn to respect their customers hard earned money and learn that they just can't release a crappy product and make money off it and then spend another year partially improving it and bringing it upto the point where it should have been at day one and leave any further improvements for unofficial modders.
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JD FROM HELL
 
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Post » Wed May 30, 2012 1:54 pm

Dont post like idiots and read the above posts before posting. I never claimed that the game shouldn't have any bugs at all. Customer expects a game to have some bugs or glitches which is fine, game developers are not Gods, there can be errors. But with skyrim number of bugs and glitches is too high and totally unreasonable, too many glitches too many bugs, the game was not polished enough at all to be released. The area entry crashes, trade crashes, reload issues, save games going missing, several broken side quests, terrain inconsistencies, inventory crashes, frozen dialogue menu bug and not to mention a few game breaking glitches like the one I am stuck with, are just too much. This game is bug ridden to the core.

And its not just Skyrim, Bethesda have a history of releasing such unpolished products now. They oughtta know this can backfire, i'll keep posting threads like this on various forums accross the web and encourage others to do the same untill Bethesda learn to respect their customers hard earned money and learn that they just can't release a crappy product and make money off it and then spend another year partially improving it and bringing it upto the point where it should have been at day one and leave any further improvements for unofficial modders.

Since you knew all this from history, why did you buy the game on the first day? I find your complaints remarkably unfounded. You did it to yourself as you posted above.
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Jodie Bardgett
 
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Post » Wed May 30, 2012 11:40 am

You can thank Notch and Mojang/Minecraft for the onslaught of games that are going to be released way earlier than they should be in the years to come.

He proved that you can basically charge money (and become ridiculously wealthy) for an incomplete and bug filled video game. It's crazy to think other game developers haven't noticed how accepted and effective such a drastically different business strategy is. Unfortunately, most consumers these days seem to be just fine with buying a beta product and waiting for the developers to finish doing their job at their leisure.

Trying to make a stand against such horrible business practices when the majority completely embrace them is madness.

Just boycott bethesda until they prove they're capable of releasing a well polished, feature-complete, mostly bug-free game.

Not to naysay on Bethesda, but I take it you haven't played many of their previous games? Releasing a buggy client isn't a new thing, and has been going on since well before anyone had heard of Minecraft or Notch.
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Ezekiel Macallister
 
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Post » Wed May 30, 2012 6:35 am

Haha u so mad.

Please continue, my good sir. and gtfo.

I'd like to thank bethesda for giving me my new favorite game of all time. Keep up all the good work and ignore ants like this. Babies be babies
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josh evans
 
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Post » Wed May 30, 2012 8:56 am

LMAO @ this thread...so let me guess, someone stole your sweetroll :meh: ........lol dude you aren't getting your money back. its OV on that homeboy. ALL of bethesda's big games from FO to TES have had a history of major buggyness. Thats just how it goes. And thats y i dont.....meh...ne ways good hunting
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marina
 
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Post » Tue May 29, 2012 10:23 pm

Yea but these games said that they were in beta phase and it was a well known fact and customers knew they were getting a beta product when they got those games but bethesda did not say anything like this when skyrim came out. I surely would not have purchased Skyrim at release if i knew it had so many bugs, infact the game sales would have been half of what they were at release if people knew there were so many bugs, guess we should have learned from previous experiences with Bethesda (Morrowind, Oblivion, Fallout....).

If you know how "unreliable" Bethesda is with its games, then you pretty much waived any rights to "damages" by purchasing the game despite that knowledge.

As it stands, many (dare I say "the vast majority") of people are finding this game relatively free of game-breaking bugs. So while your particular case is unfortunate, I certainly wouldn't consider it normative. If it isn't normative, then I find no reason for such indignation, especially when its clear that Bethesda is diligently patching the code regularly.
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Ernesto Salinas
 
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