It's saying my user/pass is invalid on the Steam website. I've only ever entered my user/pass once, so I'm not 100% sure my username is correct (more like 98%), but I'm pretty sure my password is. Steam stole my account, I believe.

Anyways, how do I recover my password? I found https://support.steampowered.com/kb_article.php?ref=4988-DHXV-7272, but it's false. It's telling me the recover account link is on the login page, but it is not. I think it's saying I can only do it on the Steam client, but I can't find the log off button on the client.

Can anyone direct me directly to the page to recover my password and/or username?

Log onto the email you used to create the account and see if you have the activation email. Otherwise, on the login page, you'll see Forgot your password? which is a link, click it and follow the steps.

Yeah... I said I tried to follow the steps, but the steps don't work, because it doesn't tell you where to go to recover your password. They are just numbered steps, not the actual recover form. I can't find the retrieve a lost account... button.

http://forums.steampowered.com/forums/showthread.php?t=1009937

Got an answer here. Thanks for the help... sort of.


Looks like I only fooled myself. I was entering the wrong username. :sadvaultboy:

Having another problem...

Each time I try to log in Steam on the website, it keeps saying this:


Hello!

We see you're logging in to Steam from a new browser or a new computer. Or maybe it's just been a while...
As an added account security measure, you’ll need to grant access to this browser by entering the special code we’ve just sent to your email address at hotmail.com.


I am not logging in from a new browser or a new computer. It asked this last time I logged in Steam from the website. I entered the code last time... and it's asking me again this time (my 2nd time successfully logging in on the Steam website). Why is it doing this?

Please use Steam user community forums for steam realated problems. Posting it on here is pointless and spam.