She's just gonna' have to get used to them. I had a hell of a time when I got an N64 (1st 3D gaming system). Like shadowphoenix said: down sensitivity.
I think 3rd person is probably better also, because it gives you a better point of reference for at what she's looking. Also, inverting Y axis may help...especially if she's ever played a flying-type game.
I've been wanting to inverse the Y, not because I'm used to flying, but because I tend to think of the two sticks as controlling body and head. Body forward = move forward. Head forward = look down. I'm not a console player though - I'm using a Razer Onza with my (Win 7) PC. How would I go about reversing Y action? ANd while I'm at it, how to turn down sensitivity, because I to have the "hyperactive head" syndrome.
At least on the PC, ypu can get some relief by cranking the FOV up to 100. But I still svck at aiming my attacks with that right stick, especially while moving: when combat starts, I yank the controller cord and go back to M&K.