You got to give a health potion to an argonian that is going to loose her job, after that ask her about her dealer then that should get you on your way to becoming the Thane.
Yeah, I did that and finished the 3 part quest line - the guide says its then she should befriend me and tell me to help out the ppl of rift - I never get that part - I just keep getting the same options...something about the war,thieves guild and something else, nothing about helping her ppl out.
Its svcks cause I got the glitch for the companions quest and had to go back....now I might have to do the same but I just dont wanna go back and waste my time if its gonna be the same crap - I really wanted to be the thane of all the holds, I got ocd with certain things.