We're definitely listening and accounting for your feedback, but we can't always respond to every comment -- but we keep an eye on these forums as well as others.
Definitely keep an eye on our pinned thread for major updates on the game -- we'll have more info soon.
http://www.gamesas.com/index.php?/topic/1188620-an-update-on-brink/
This is from the thread http://www.gamesas.com/index.php?/topic/1198931-bethesda-are-you-listening-moderators-hello/page__p__17853421#entry17853421
Definitely reading the feedback... thank you for sharing!
And this is from the thread http://www.gamesas.com/index.php?/topic/1196908-suggestionsideas-to-improve-stat-site-your-feedback/page__p__17811080#entry17811080
Now, a little about Gstaff. He is the Senior Community Administrator on these boards. He is a employee of Bethesda Softworks. He is not an employee of Splash Damage but he is the closest we will get. He is in communication with them, I believe him to be our main line to the Splash Damage team, so when he says these things you can take his word on it.
Now, here is the Splash Damage team that is on these forums, but they haven't been active for a bit, so I would still refer Gstaff as our main source of info concerning Brink.
Now, to say that SD and Beth are not paying attention to us, or they have abandoned us after stealing our money and running, is just plain foolishness. They are listening and they are working on patches and DLC, I for one would rather have them working on the game then spending all their time on these forums answering the same 3 questions over and over,
Where are our lobbies?
Why haven't you fixed the [insert whatever your biggest concern is here]?
Where is the DLC?
So please, keep the criticisms constructive and show some patience, you will be rewarded.