Startup Crash Information

Post » Fri May 27, 2011 2:41 am

I'm getting the crash so many others are on my Windows 7 x64 machine (HP dv8-1000 laptop w/ GTX 230M GPU, 8GB RAM, etc). I have all the latest drivers installed, and I tried most of the things people here have suggested. No luck - I can't even start a New game. Using ADPlus, I captured some crash information, below. I obviously don't have any debugging symbols for FalloutNV.exe, but Obsidian does - if they want to contact me, I have the dump files. I can also supply the list of loaded DLLs from the crash WER file if that's helpful.

(334.c94): Access violation - code c0000005 (first chance)
FirstChance_av_AccessViolation

Current time:
Debug session time: Tue Oct 19 10:37:08.333 2010 (UTC - 6:00)
System Uptime: 1 days 3:11:36.551
Process Uptime: 0 days 0:01:41.415
Kernel time: 0 days 0:00:09.204
User time: 0 days 0:00:57.860


Call stack below ---
*** ERROR: Module load completed but symbols could not be loaded for c:\program files (x86)\steam\steamapps\common\fallout new vegas\FalloutNV.exe
# ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0b8bfd2c 00611d48 1a96dbf4 0b8bfd84 d08a0c07 FalloutNV+0x74f0b9
01 0b8bfe88 00605414 0b8bfed0 0b8bfecc 18d122c4 FalloutNV+0x211d48
02 0b8bfeac 0043edbb 0b8bfed0 0b8bfecc d08a0c6f FalloutNV+0x205414
03 0b8bfee0 00c36e34 29000ac8 0b8bff80 00c38327 FalloutNV+0x3edbb
04 0b8bfeec 00c38327 160b85e8 d08a0d0f 150006e8 FalloutNV+0x836e34
05 0b8bff80 00c39e4f 0b8bff94 75c93677 150006e8 FalloutNV+0x838327
*** ERROR: Symbol file could not be found. Defaulted to export symbols for KERNEL32.dll -
06 0b8bff88 75c93677 150006e8 0b8bffd4 77849d42 FalloutNV+0x839e4f
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
07 0b8bff94 77849d42 150006e8 79cee33e 00000000 KERNEL32!BaseThreadInitThunk+0x12
08 0b8bffd4 77849d15 00c39e30 150006e8 00000000 ntdll_77810000!RtlInitializeExceptionChain+0x63
09 0b8bffec 00000000 00c39e30 150006e8 00000000 ntdll_77810000!RtlInitializeExceptionChain+0x36

Creating D:\CrashReport\20101019_103645_Crash_Mode\MINIDUMP_FirstChance_av_AccessViolation_FalloutNV.exe__1a08_2010-10-19_10-37-08-369_0334.dmp - mini user dump
GenReadTlsDirectory.Index(0x2e79617272417463, C:\Windows\System32\DShowRdpFilter.dll) failed, 0x800703e6
Dump successfully written
(334.c94): Access violation - code c0000005 (!!! second chance !!!)
SecondChance_av_AccessViolation

Current time:
Debug session time: Tue Oct 19 10:37:10.830 2010 (UTC - 6:00)
System Uptime: 1 days 3:11:39.048
Process Uptime: 0 days 0:01:43.912
Kernel time: 0 days 0:00:09.204
User time: 0 days 0:00:57.860


Call stack below ---
# ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0b8bfd2c 00611d48 1a96dbf4 0b8bfd84 d08a0c07 FalloutNV+0x74f0b9
01 0b8bfe88 00605414 0b8bfed0 0b8bfecc 18d122c4 FalloutNV+0x211d48
02 0b8bfeac 0043edbb 0b8bfed0 0b8bfecc d08a0c6f FalloutNV+0x205414
03 0b8bfee0 00c36e34 29000ac8 0b8bff80 00c38327 FalloutNV+0x3edbb
04 0b8bfeec 00c38327 160b85e8 d08a0d0f 150006e8 FalloutNV+0x836e34
05 0b8bff80 00c39e4f 0b8bff94 75c93677 150006e8 FalloutNV+0x838327
06 0b8bff88 75c93677 150006e8 0b8bffd4 77849d42 FalloutNV+0x839e4f
07 0b8bff94 77849d42 150006e8 79cee33e 00000000 KERNEL32!BaseThreadInitThunk+0x12
08 0b8bffd4 77849d15 00c39e30 150006e8 00000000 ntdll_77810000!RtlInitializeExceptionChain+0x63
09 0b8bffec 00000000 00c39e30 150006e8 00000000 ntdll_77810000!RtlInitializeExceptionChain+0x36

Creating D:\CrashReport\20101019_103645_Crash_Mode\FULLDUMP_SecondChance_av_AccessViolation_FalloutNV.exe__1a08_2010-10-19_10-37-10-846_0334.dmp - mini user dump
GenReadTlsDirectory.Index(0x2e79617272417463, C:\Windows\System32\DShowRdpFilter.dll) failed, 0x800703e6
Dump successfully written
FirstChance_epr_Process_Shut_Down

Current time:
Debug session time: Tue Oct 19 10:37:18.804 2010 (UTC - 6:00)
System Uptime: 1 days 3:11:47.021
Process Uptime: 0 days 0:01:51.886
Kernel time: 0 days 0:00:09.204
User time: 0 days 0:00:57.891
User avatar
Sophie Morrell
 
Posts: 3364
Joined: Sat Aug 12, 2006 11:13 am

Post » Thu May 26, 2011 8:59 pm

Something you might want to try in the interim...

Go to My Documents/MyGames/FalloutNV -- look for the FalloutPrefs.ini file. If the file is less than 20kb, it might be corrupted. Try deleting the file, and reloading the launcher.

We'll have more updates soon.
User avatar
Jesus Lopez
 
Posts: 3508
Joined: Thu Aug 16, 2007 10:16 pm


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