Most software distributors on the serious side, these days, have an organised system for managing bug reports, usually Jira or Bugzilla if not a customised system. Such a system allows someone with a problem to first search for an existing report and add a vote to it, or if no match found create a new report, which allows staff to comment and, where applicable, tell us what they are doing about it.

Bethesda doesn't appear to have any such facility. I guess Bethesda people occasionally pick up gripes from the forums, but that's way out of line with modern management philosophy.

Latest Wisdom: A complaint is a gift! Complaints help you improve your product. A complainant that gets a good response becomes a more loyal customer, and hands out more recommendations, than one that didn't have a problem in the first place.

It's pointless to try and pretend that any major software product is bug free, nobody is going to believe that.

QA and the Community Managers keep a close eye on the hardware sections to compile bug reports, it's not something were they only "occasionally" learn about problems.

Edit: Out of curiosity are there any games that use bugzilla? Their list of "high-profile" users includes none, and the comprehensive list is a bit much to pick over.

But the gripes aren't always in there. A proper bug management system like Jira would give both you and us an organised database of problems. It would actively invite problem reports in a way that forums don't. Forums provide only a place to gripe and seek commiseration from fellow sufferers. Such systems tell us that you know about a bug and, hopefully, that you're working on it (and that some particular person has taken ownership of it) and when you hope to fix it.

Hopefully it even reduces the number of individual complaints for a given bug, by giving complainants an easy way to search for an existing report.

I imagine you use some such system internally, anyway.

Couldn't agree more, I'd love to see some kind of way to file bugs with a database, that way we know what has and hasn't been submitted, and what's in the process of being fixed.

I'm afraid I have no idea what is used internally, mods are volunteers, not employees.

Either way, with each patch they do include an extensive list of bug/glitch fixes. The best I can say is to be patient and eventually the one you are needing fixed will get fixed.

unless someone is paying them to do mods lool

I asked about this a long time ago. There fan interaction is pretty stunted and to me its pretty aggravating to be sitting around wondering if your bug will ever be addressed.

'will get fixed'

?

Based on what evidence? I think the PC mod community has fixed more bugs than BS and there is zero reason to be encouraged that BS is even thinking about applying all those fixes to patch.

Actually, the modding community didn't "fix" anything. They just skinned it over. They may be able to fix a bug/glitch in one instance, but the problem is in the base code that even the modders don't have access to. the same or similar bug/glitch will happen later on down the road again, and they'd have to create another mod to skin over that one as well, even if it's the same bug/glitch.

Like it or not, you're going to have to wait on Bethesda as they are the only source for permanent fixes to the code such as people want.

Based on what evidence? maybe you missed the part where I said that there is an extensive list of fixes with each patch. Just because the one bug/glitch that yyou want fixed isn't done, doesn't mean it isn't getting worked on.

And frankly, the fact that there have been as many patches as there have been proves that Bethesda is working to fix the issues. Over half of the games on the market that need patching don't get close to the attention that Bethesda is paying to Skyrim.

As I said, game companies don't listen to individuals. they listen and pay attention to the problems that are affecting the most people, and they fix those first. With the top of the list being bug/glitches that affect actual game play. Needless to say, Nirnroot glow stacking isn't high on their list.

If they haven't fixed your particular bug/glitch yet, then it's probably because there were more pressing issues/fixes that were needed and were affecting more people.