Sony's error was SO much worse. SO much worse, you don't even know how bad it is. All our personal information being exposed and possibly exploited is infinitely worse than a game not working all the way through. Plus, it was what, 75 million users who got affected in the hack (I had to close bank accounts, place a credit watch on my ssn and cancel debit cards)?
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Actually, there were no evidences the cards to be compromised, just potentially. But you're right, Bеth not obliged to make a shower of gold for us in this state.