I'm having the same issue with Slackjaw's quest in Galvani's house.

1. I have low chaos.
2. I choked the guard right out the window going into Galvani's. Leaving I've done any variety of things. I've been to the distillery without any conflict.
3. I've attempted to leave while the guards are on alert and while undetected.
4. My powers are Dark Vision 1, Blink 2, Possession 2, and Vitality 1.
5. Resources: 2 runes, 4 rewire tools, 2963 coins, 7 elixers, 10 remedies.
Key ring: Art dealer apartment key, golden cat master key, old port district sewer key, workshop key, back yard gate key, interrogation room key, Galvani building key, Galvani lab key, Granny's front door key, dunwall sewer gate key, 2 yard walkway keys, Corvo's cell key
Gadgets: heart, city watch pistol, corvo's crossbow, corvo's folding blade
Ammo: 10 regular bullets, 20 crosbow bolts, 9 sleep darts, 6 incendiary bolts, 5 springrazors, 5 grenades
Upgrades: Mask Optics 1, bone charm capacity 2, bolt capacity 1, mystical whale artifact, crossbow range, crossbo accuracy
6. This current attempt is 20:50:28, but I've tried it several times before.

I've attempted this sidequest several times, so I can't tell you exactly what I had then.

I'm having this same problem but it's during the Dunwall Tower mission after assassinating the main target on the roof. I can't enter any other area like the inside of the tower or leave by boat because the game freezes on the loading screen. I tried loading from a different save but it still happened.

I have had the same problem when attempting to leave Galvani's on the Slackjaw Side quest. I have both killed and put to sleep the guard on the second floor without being detected, and no one was alerted when I entered. I have Killed, choked and put to sleep the guards inside, as well as attempting to leave both with and without the evidence that was requested. I have also attempted to turn off all bone charms and no combination has resulted in anything but a instant frozen load screen when attempting to leave Galvani's.

1. High Chaos
2. No one was choked, put to sleep or killed when entering/exiting the Distillery(except weepers) and
only the Guard on the second floor balcony outside at Galvani's was put to sleep or killed before
entering with no one alerted when entering.
3: No (refer to #2)
4: All powers were level one: Dark Vision, blink, possesion, bend time, vitality, blood thirsty,
and shadow kill
5: Resources: 1 Rune, Incondescent Paste blueprint, 1 Rewire tool, 858 coin, 10 Sokolov's, 10 Piero's
Key Ring: Galvani's 2 building pantry and 3 lab, Distillery reserve and master, Old Port Sewer,
2 Workshop, 2 Interogation room, Granny's Front door, Dunwall Sewer, 2 yard walkway,
Corvo's cell.
Gadgets: The Heart, City watch pistol, Crossbow, Folding blade.
Ammo:10 regular bullets, 13 Bolts, 9 Sleep darts, 4 Springrazor, 5 grenade
Upgrades: combat sleep darts, bone charm cap 1, crossbow reload speed, bolt cap 1, Mask optics 2,
sword crossing, mystical whale artifact, crossbow range, crossbow accuracy.
6: I don't know I can't seem to find it in the game but if I was to guess about 10 hrs.

I really like this game and don't want to have to start over, I have tried at least 30 times with the same result each time. I push the x button to enter the selection screen for leaving an area. It asks if I want to stay or go, I select go and I hear the audio of the door opening the load screen appears and is instantly frozen. I hope this helps.

I'm having the same problem with exiting Dr. Galvani's office in the Slackjaw sidequest. Restarting the mission or installing/deinstalling the game on HDD doesn't solve the crash.

1. Chaos level is low
2. I didn't kill or sleep dart no enemy, but inside the office I stunned two guards with bolts.
3. No alert was triggered
4. Dark Vision I, Teleportation II, Vitality I, 3 Runes left
5. Resources 3 Runes, 2 Rewire Tools, 148 coins, 10 Sokolov's, 9 Piero's

Ammo:10 regular bullets, 10 Bolts, 10 Sleep darts, 5 Springrazor, 4 grenade
6. I played probably 6-8 hours

I attempted to start the mission over but no luck with that either... Very frustrating!

We're looking into a solution. The http://www.gamesas.com/topic/1415776-game-freezing-at-loading-screen/page__view__findpost__p__21640585 you can provide, the better.

Thanks for your patience.

I appreciate your efforts, if there is anymore information you might need that I could provide just let me know. I have tried to restart the mission with no success. You have made an excellent game and I'm sure you will find a way to fix any issues, I for one will be patient.

In response to the Administrator:

1) Low
2) Killed
3) Yes
4) Powers and Levels:
- Runes: Dark Vision (1), Blink (2), Possession (1), Bend Time (1), Vitality (1).
- Bone Charms: Scavenger, Strong Arms, Tough Skin.
5) Inventory:
- Resources: Rune (1), Coins (59), Health elixir (6), Spiritual Remedy (9).
- Key Rings: Old port district Sewer key,Interrogation Room Key, Galvani Lab Key, Granny's front Door Key, Pub Master Room Key, Dunwall Sewer Key, Yard Key, Yard Walkway Key, Corvo's Cell Key.
- Gadgets: The Heart, City Watch Pistol, Corvo's crossbow, Corvo's Folding Blade.
- Ammo: Regular Bullets (10), Crossbow Bolts (10), Sleep Dart's (1), Incendiary Bolts (1), Spring razor (5), Grenade (5)
- Upgrades: Sword Crossing Upgrade, Bone Charm Capacity Upgrade 2, Crossbow Accuracy Upgrade, Crossbow Range Upgrade
6) Roughly 23 hrs. and 30 min. logged.

Other Info:

I'm also stuck in Dr. Galvani's office. As soon as I enter the office to investigate Slackjaw's crew member, I cannot access the Distillery District through any of the three door's. The game was installed to the Hard Drive (Xbox 360) before I began to play the story, however, the game received an update before installation to the HDD. After this issue occurred, I uninstalled the game from the HDD and played it through disk but got the same issue. The HDD cache has been cleared and I have also tried to load different saves with no avail.

UPDATE:
Following Tremeko's advice (below), I loaded the game at the spot before you travel with Samuel to the Distillery District to dispose of Campbell and search for Emily's whereabouts (at The Hounds Pit Pub). I didn't erase all of the auto saves as this were the only saves I had (didn't bother to save manually). I did, however, erase the ones that followed. Sure enough, the problem was gone. I was able to proceed to the Distillery District after investigating Slackjaw's crew member. I sure hope this gets fixed and that it doesn't happen again at a different point in the game. Thanks Tremeko.


For Administrator: These were the stats at the time that i was able to proceed to the Distillery District without the game freezing at a load screen.

1) Low
2) I didn't kill or use Sleep Darts. I just choked them all.
3) No
4) Powers and Levels:
- Runes: Dark Vision (1), Blink (2), Possession (1), Vitality (1).
- Equipped Bone Charms: Spirited (1), Welcoming Host, Tough Skin, Albinos.
- Bone Charms not equipped: Plague Resistant
5) Inventory:
- Resources: Rune (4), Coins (231), Health Elixir (10), Spiritual Remedy (10), Rewire Tools (2), Sokolov's Formula blueprint, Lens Magnification blueprint, Incandescent Paste blueprint.
- Key Rings: Galvani Lab Key (3), Galvani Building Key (3), Galvani Pantry Key, Distillery Reserve key, Old port district Sewer key, Workshop Chest Key, Workshop Key, Interrogation Room
Key (2), Granny's front Door Key, Pub Master Room Key, Dunwall Sewer gate Key, Yard Key, Yard Walkway Key, Corvo's Cell Key.
- Gadgets: The Heart, City Watch Pistol, Corvo's crossbow, Corvo's Folding Blade.
- Ammo: Regular Bullets (10), Crossbow Bolts (9), Sleep Dart's (6), Incendiary Bolts (3), Spring razor (5), Grenade (5)
- Upgrades: Bone Charm Capacity Upgrade (1), Improved Armor, Crossbow Accuracy Upgrade, Crossbow Range Upgrade
6) Roughly 23 hrs. and 30 min. logged.

I managed to get by my loading screen issue. I deleted all the auto saves from during the mission in question and started from a save back at the pub before leaving.

I've had a similar problem - I completely finished the Golden Cat level, save for going and talking to Slackjaw for the final time. I entered the art house and raided the safe, and then was chased by guards around the art house for some time, and in to it and back out of it again. then when I went into the distillery or back to the Golden Cat, the game locked up as described above. I'll try the delete auto-save and restart from the pub as suggested above and see if I run into the problem again.

1. What is your chaos level? (High/Low)

Low Chaos

2. Did you sleep dart or kill an NPCs just prior to exiting Galvani/entering Distillery?

Yes, I think so.

3. Did an NPC notice and ‘alert’ on you prior to exiting Galvani/entering Distillery?

Well, there were guards alerted before I entered the art house, and again outside, so yes.

4. When this issue was experienced, what were your powers and their level?

I had the first three powers (Blink II, Possession I and dark vision I) as well as agility II.

5. What was in your inventory at the time of the issue?

Full darts, a few explosive darts and a few gas darts, full mana vials, full health vials, full traps, and some other things I think - I don't use items very often, so they build up.

6. How many hours had you been playing when this issue occurred?

In this play session around 2, but I then turned off the xbox for several hours and tried again, same problem right away. I think I had around 10 hours logged or so.

Same problem when trying to move from Flooded District to Central Rudshore (first time i.e. not going back again, and also without picking up my gear). This also only happened once, a quick exit from the gae and reload solved the situation, but I assumed you may want to know just incase others have the problem in the same place.

1. What is your chaos level? (High/Low)

High

2. Did you sleep dart or kill an NPCs just prior to exiting Galvani/entering Distillery?

I killed four assassins prior to entering Central Rudshore.

3. Did an NPC notice and ‘alert’ on you prior to exiting Galvani/entering Distillery?

Yes, as pertains to above.

4. When this issue was experienced, what were your powers and their level?

Blink 1
Bend Time 2
Devouring Swarm 1
Windblast 2
Vitality 1
Blood Thirsty 2

5. What was in your inventory at the time of the issue?

1 Rune
32 Coin
2 Health elixir
Rail Station Office Key
The Heart
City Watch Pistol
Assassin's Blade
13 Regular Bullets
8 Crossbow Bolts
5 Grenades

Upgrades

Sticky Grenade
Mystical Fish artifact
Grenade Capacity
Improved Armor
Bullet Capacity 2

6. How many hours had you been playing when this issue occurred?

Sorry, no idea.


I hope answers 1-5 help you guys,

I’m also having the freezing issue at the loading screen after leaving Galvani’s. I tried restarting the mission and went straight to Galvani’s but had the same issue. In both cases, I was undetected by guards. In the first case I went into the art dealers house, I met with Slackjaw, and I killed the assassins (I skipped all of these in the second case.) Unless it’s something in my inventory, it could be caused by something earlier in the game I suppose. I am at low chaos, and poisoned Campbell while rescuing Curnrow. I entered Galvani's in the previous mission to obtain the rat viscera, howvever I did NOT use it to poison the elixirs. I am on Hard difficulty.

Powers:
-Dark Vision I
-Blink I
-Possession I
-Bend Time I
-Agility I

Bone Charms: (Inactivating them had no effect on freezing)
-Albinos
-Water of Life
-Sustained Rage
-Robust I
-Welcoming Host
-Vengeance

Inventory:
Incandescent Paste
Rune (4)
Coin (2058)
Rewire Tool (7)
Sokolovs (10)
Pieros (10)

Keys: (Only listing Galvani Keys)
Galvani building Key (2)
Galvani Lab Key (3)
Galvani Pantry Key (1)

Upgrades:
Sword Crossing Update
Mask Optics Upgrade 2
Bone Charms Capacity Upgrade 1

1. What is your chaos level? (High/Low)

This is my chaotic playthough, so probably high

2. Did you sleep dart or kill an NPCs just prior to exiting Galvani/entering Distillery?

Killed the two guards in Galvani's lab.

3. Did an NPC notice and ‘alert’ on you prior to exiting Galvani/entering Distillery?

No.

4. When this issue was experienced, what were your powers and their level?

Dark Vision I
Blink II
Posession I
Devouring Swarm I
Vitality I

5. What was in your inventory at the time of the issue?

Rune (3)
Rewire tool
Coin (1850)
Health elixer (10)
Spiritual remedy (10)

Galvani building key (3)
Old port district sewer key
Galvani lab key (2)
Interrogation room key (2)
Workshop key (2)
Back yard gate key
Distillery master key (3)
Granny's front door key
Dunwall sewer gate key
Yard key
Yard walkway key (2)
Corvo's cell key

The Heart
City Watch pistol
Corvo's crossbow
Corvo's folding blade

Regular bullet (10)
Crossbow bolt (8)
Sleep dart (10)
Incendiary bolt (3)
Springrazor (5)
Grenade (5)

Crossbow range upgrade
Sword crossing upgrade
Mask optics upgrade I
Crossbow accuracy upgrade

6. How many hours had you been playing when this issue occurred?

Don't really know. A few hours.



Defintely not waiting on a fix though, considering even when a patch is ready, it'll probably be a week before Microsoft approves it. It's easy enough to complete the mission without Slackjaw's help, though you'll have to pass up on a rune if you avoid Galvani's.

Sadly, I have this problem too.

I have:

1) Saved just before entering Galvani′s
2) Deleted all saves and autosaves
3) Cleared the cache
4) RELISED that declining patch will NOT load saved files from recent version
5) Downloaded a patch
6) Started new mission
7) ...and it failed, again

Which leads me to though : If I clear the cache (it removes a patch, for some reason), delete all saves and start again with the third mission...hmm, what will happen? I will try it out.

Oh, and my previous decisions were to help Granny and infect those elixirs (which was bad decision).


This time it screwed my saves entirely. Some of those deleted reapeared! And mission select reduced ONLY on first mission. So I won′t wait either on patch and will proceed furter. It′s very annoying and I′m affraid if this will repeat , I will have to delete all of the saves and wait for FUNCTIONAL patch.

EDIT: I tried to enter Galvani′s offices after rescuing Emily - and still it′s stuck. It seems something is wrong with script. Sorry to say that, guys, but you will have to skip this mission for now :/

Im also having this problem. Stuck at loading when leaving galvanis house on the slackjaw sidequest . Glad so many are having same problem....thought my xbox was breaking :/.

Gstaff: lots of people on the PS3 forum, myself included, are experiencing this as well!

Same problem for me as written in another thread too.
Sorry but at this moment I can't answer to Gstaff questions, I'm not in front of the game. Maybe later.

I don't know what my chaos is but before I noticed the problem for myself I had a huge fight outside of his office with the guards where I shot all of them with tranq darts because I didnt want to kill any... Then I went in and noticed that the game freezes every time I try and leave the office and no matter what I do (go through another door on another floor or restart the level or delete a save and start fresh), nothing changes. I am very disappointed and frustrated. I see many ppl experiencing the same problem and its a shame that support tells us its our problem when it is clearly theres confusing us making us round around to get a new disc or a new xbox is absolutely insane! I am happy that you guys finally responded back to us but how long is this going to take to fix? So, should I just put the game back on my shelf till you guys patch it or should I return it because this is really bothering me...

Hi I just got the game yesterday and I am having the same problem on the 360. I've tried restarting the mission, unistalling and re-installing the game on my hard drive, and going back several hours in saves and nothing fixes the problem. Here is some info to help fix the issue.

1. High
2. Sleep darted a lot of NPC's before entering the doctors, and entered the building without sleep darting anyone.
3. Yes and no on multiple attempts to fix the problem.
4. Blink II, Dark Vision II, and Possession I
5. Sleep darts (various amounts), Darts 10, Spring traps 6, Bullets (max), Pistol, Crossbow, Incendiary Darts 4.
6. Between 6 and 7 (I think)

I just moved didnt do the slackjaw sidequest and have not encountered freezes anywhere else so far. I will go back when its patched. Loving the game btw !

I had this issue on my first play through, skipped the side quest and beat the game. Then I started a new game on Very Hard and decided to unlock the ghost achievement, when I got back to this level I figured the game was still going to freeze when I tried to exit Galvani's but it didn't.

The only differences I can think of were that I didn't kill anyone, I remained undetected, and my chaos was low, instead of high from my first play through.

1. What is your chaos level?
Low

2. Did you sleep dart or kill an NPCs just prior to exiting Galvani/entering Distillery?
No I choked everyone

3. Did an NPC notice and ‘alert’ on you prior to exiting Galvani/entering Distillery?
No I did the whole Galvani side mission without detection

4. When this issue was experienced, what were your powers and their level?
Dark Vision 1, Blink 1, Agility 1

5. What was in your inventory at the time of the issue?
Rune, 597 coin, 10 elixir, 10 remedy, keys, the heart, pistol, crossbow, folding blade, 10 bullets, 10 regular bolts, 10 sleep darts, 2 incendiary bolts, 2 springrazors, Bone charms upgrade, sleep darts upgrade, mask optics upgrade

6. How many hours had you been playing when this issue occurred?
4 hours nonlethal

We've seen this issue on all platforms and it's something we're working on a solution for.

Update to my situation... I ended up starting back at the beginning of the whole game since I wasn't very far and I missed some things in the first mission anyway. When I got Granny's mission and went to the Doctor's apartment, I went to the 3rd floor balcony. Of course I saved before going in, just in case I couldn't get out so that I could skip the mission if I needed to. I went in and then tried leaving right away and it actually let me. I cleared the apartment of valuables and choked all people and it still let me back out. Idk why it wouldn't let me the first time I played the mission. I did the same for the brewery for the second part of the mission because I saw some complaints about that. Maybe try entering and exiting the area to test it out. And don't forget to save!