Is it really that hard to keep us updated?

Post » Sat Jan 22, 2011 5:13 am

What the hell, Its been a week since I have played, and I keep seeing more and more AND MORE people getting the same problem, so I'm not alone, but why are we being kept in the dark? There has been no post by Bethesda/obsidian telling us "we are working on it, or that it's going through certification" which would be nice to see. I don't mind waiting but I'm f u cking pissed off that we haven't heard any news other than a few players posting their solutions, which to be honest don't help. Bottom line, fix it, keep us updated.
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Eoh
 
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Post » Fri Jan 21, 2011 1:52 pm

What the hell, Its been a week since I have played, and I keep seeing more and more AND MORE people getting the same problem, so I'm not alone, but why are we being kept in the dark? There has been no post by Bethesda/obsidian telling us "we are working on it, or that it's going through certification" which would be nice to see. I don't mind waiting but I'm f u cking pissed off that we haven't heard any news other than a few players posting their solutions, which to be honest don't help. Bottom line, fix it, keep us updated.



What they SHOULD have is a thread thats pinned, that says what there aiming to fix first, and when.


The DLC glitch and freeze save glitch is WAY more important than a minor glitched quest... I have a corrupted save, and im not playing NV until this [censored] is settled
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Lindsay Dunn
 
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Post » Fri Jan 21, 2011 7:44 pm

What they SHOULD have is a thread thats pinned, that says what there aiming to fix first, and when.


The DLC glitch and freeze save glitch is WAY more important than a minor glitched quest... I have a corrupted save, and im not playing NV until this [censored] is settled

Seriously man, this is annoying
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Killer McCracken
 
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Post » Sat Jan 22, 2011 3:29 am

This was posted about a week ago by Obsidian.

http://www.gamesas.com/index.php?showtopic=1125221&st=0
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BlackaneseB
 
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Post » Sat Jan 22, 2011 2:10 am

Ive never seen worse community and customer support.
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Imy Davies
 
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Post » Sat Jan 22, 2011 5:55 am

Agreed 100%! Progress updates would ease the anger.....
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Abi Emily
 
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Post » Sat Jan 22, 2011 3:48 am

I DEMAND YOU CHANGE YOUR BUSINESS PRACTICES BECAUSE MY GAME IS BORKED!

Yeah, that's gonna happen. Grow up.
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.X chantelle .x Smith
 
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Post » Fri Jan 21, 2011 5:09 pm

I DEMAND YOU CHANGE YOUR BUSINESS PRACTICES BECAUSE MY GAME IS BORKED!

Yeah, that's gonna happen. Grow up.


What provokes you to believe that I'm in any way childish? I'm simply upset at an issue that you might not have so just get out of this post and go to a post with other people that don't know what they're talking about. Have a nice day.
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Nick Pryce
 
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Post » Fri Jan 21, 2011 8:22 pm

Apparantly not. What I question is why. It would ease the clutter on these forums two-fold no doubt. Today, I've heard about an F1 2010 patch upcoming w/notes, and a Borderlands patch/w notes. Fallout: New Vegas? Sadly not.
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Andrew Lang
 
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Post » Fri Jan 21, 2011 6:15 pm

The thing is, were kinda kept in the dark. We dont know when to expect the patch/update. I mean it could be hours, days or even weeks. So where left basically scratching our butts with the game cuz most of us cant even play it.
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James Hate
 
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Post » Fri Jan 21, 2011 4:29 pm

I don't know if they can fix it.Aren't the saves corrupted how can they get them back?

How can they recreate this bug that is happening at different points for us all. I think we are all up the river without a paddle.

Give it a few weeks and if no word,I may trade it in for a game you can actually play.
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phil walsh
 
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Post » Sat Jan 22, 2011 5:08 am

The thing is, were kinda kept in the dark. We dont know when to expect the patch/update. I mean it could be hours, days or even weeks. So where left basically scratching our butts with the game cuz most of us cant even play it.

Lol that's a good use
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adame
 
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Post » Sat Jan 22, 2011 4:37 am

oh no, if I was Obsidian I'd be hiding it out on this one. Shameful. Wasteful. Disgraceful. etc etc. bunch of people.
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KIng James
 
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Post » Sat Jan 22, 2011 4:59 am

Seriously, is it so wrong to want a working game as soon as it's available for purchase? The main point you keep arguing about is that coding video games isn't easy and we should give them a break, but this is their job, and the quality of their work is poor. People have the right to complain, or even be out right angry. From day one people have had their experience with glitches such as the DLC or monorail glitch. When the patch got released these weren't fixed. Only the harmless or beneficial glitches were. Why?

The only support given is:

A: Reload a different save
Q: But all my saves are corrupted..
A: Start a new game
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Luis Longoria
 
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Post » Fri Jan 21, 2011 7:16 pm

I DEMAND YOU CHANGE YOUR BUSINESS PRACTICES BECAUSE MY GAME IS BORKED!

Yeah, that's gonna happen. Grow up.


Easy some people buy games with their own money.
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Sheeva
 
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Post » Sat Jan 22, 2011 6:12 am


The only support given is:

A: Reload a different save
Q: But all my saves are corrupted..
A: Start a new game


So [censored] true. Their customer support line redirects you to that advice column for NV, too. Really kind of sad.
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gemma king
 
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Post » Fri Jan 21, 2011 5:34 pm

All I want is a loose timeframe for the patch.
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Oscar Vazquez
 
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Post » Sat Jan 22, 2011 4:42 am

People seem to think I'm supporting Obsidian and Beth, when the truth is I'm not. This release is atrocious, period. But it's nowhere near as atrocious as the people that come to these forums acting like they're shareholders just because they bought a $60 game.

I've never, not once said that Obsidian should be given a break. I've consistently said that the people on these forums need to be SMARTER about how they approach these issues. Starting a new thread every day for the same issue when there's 2 other threads on that issue ON THE FIRST PAGE OF THREADS is doing nothing but making it more difficult for Obsidian to track down these issues.

Let's say your car is broken and you want it fixed. Would you rather the mechanic has to read one book to find the issue and fix it, or would you rather he has to read 2-3 pages out of 100 different books?

As for the topic of this thread. Software companies by and large do not keep the public up to date about their progress when fixing issues. What makes you people think you're all of a sudden special because you paid $60 for their game?
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Je suis
 
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Post » Fri Jan 21, 2011 7:23 pm

For the original post, a simple statement would be nice. I hate letting the dust collect on the game that I had pre-ordered as soon as I could. Kind of sad about it, but I'm playing as far as I can so I know what do for when the patch is released..
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lolly13
 
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Post » Fri Jan 21, 2011 8:20 pm

Now now guys, its difficult for them to post on what they're doing when they're obviously filling up their pools and tubs with our money and swimming in it.
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des lynam
 
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Post » Fri Jan 21, 2011 8:34 pm

I'm really hoping that at least some of the staff is working longer than usual hours to fix some of this stuff, the game is so screwed. I've never stopped playing a game because of the bugs before.
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Gisela Amaya
 
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Post » Fri Jan 21, 2011 5:31 pm

I doubt more than one or two people are working on patching the game - if anyone even still is.
They've already made their nut and are ready to move on to the next project.
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Colton Idonthavealastna
 
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Post » Fri Jan 21, 2011 4:55 pm

I doubt more than one or two people are working on patching the game - if anyone even still is.
They've already made their nut and are ready to move on to the next project.


Yeah, I agree. They obviously never want to sell another piece of software again. Get real.
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Veronica Martinez
 
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Post » Fri Jan 21, 2011 4:10 pm

I doubt more than one or two people are working on patching the game - if anyone even still is.
They've already made their nut and are ready to move on to the next project.



I think thats far from the truth, even though they know most fans will still buy whatever they put out next (add ons). The longer that it takes doesnt mean they forgot, it just means they dont want to throw out a bad patch again. Im confident that by third patch, most major bugs will be fixed.
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Nicole Mark
 
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Post » Fri Jan 21, 2011 8:58 pm


People seem to think I'm supporting Obsidian and Beth, when the truth is I'm not. This release is atrocious, period. But it's nowhere near as atrocious as the people that come to these forums acting like they're shareholders just because they bought a $60 game.

I've never, not once said that Obsidian should be given a break. I've consistently said that the people on these forums need to be SMARTER about how they approach these issues. Starting a new thread every day for the same issue when there's 2 other threads on that issue ON THE FIRST PAGE OF THREADS is doing nothing but making it more difficult for Obsidian to track down these issues.

Let's say your car is broken and you want it fixed. Would you rather the mechanic has to read one book to find the issue and fix it, or would you rather he has to read 2-3 pages out of 100 different books?

As for the topic of this thread. Software companies by and large do not keep the public up to date about their progress when fixing issues. What makes you people think you're all of a sudden special because you paid $60 for their game?


They're not acting "like they're shareholders", they are acting like paying customers. I think everybody understands that a few bugs are inevitable in a game such as Fallout. However, bugs that make it virtually impossible to play the game are a different matter. It's like buying a candy bar, but the wrapping paper is made out of titanium, with only a small hole in the side. You can either melt the candy bar and svck the content out with a straw, or wait for a special scissor from the manufacturer, that may or may not help you open the wrapping.

As for people being angry over this and creating new threads; You say it makes it difficult for Obsidian to track down these issues. Really? Maybe it would be easier for them to spot something is wrong if there only were one mention of the dlc/save game bug in an excisting thread, filled with other issues and bugs?

The reason people start new threads is that the bugs make the game virtually unplayable! They have paid money for a product THAT DOES NOT WORK. It is by no means unreasonable for paying customers to require at least an update on how long they will have to wait to get a working product. This isn't about a small glitch that makes NPC's sing christmas songs out of tune, it's about not being able to play the game at all!

As for the anology with the car and the mechanic. I don't expect to have to tell the mechanic how to do his job. I especially don't expect the manufacturer of the car to sell me a car without a gearbox.

And what about the last bit of the quote; What makes us think we're so special. Hmm... let's see... We don't think we're special, we are paying customers who don't like the feeling of pissing away money on stuff that doesn't work. Of course, if paying 60$ for a game doesn't mean anything, then we might as well get the pirated versions of future Bethesda games, right? It's only 60$, they'll never know it's missing. It's nothing special. No one will care. And then nobody will have to read threads like this ever again. Great! Problem solved! Thanks!
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Rhi Edwards
 
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