Wouldn't it be hilarious if they accidentally gave the same key to more than one user? I doubt that's the case though. Fail either way

I am experiencing the same issue....

I have the same issue, this really stinks.

CD Retail Limited edition

:(

I had the problem, so I quit and relogged. Apparently my serial code didn't go in the first time so I did it again from the main menu. Logged in, and started playing.

Thing is, no one is playing right now so there isn't much to do since everyone can't play.

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.

I'm having the same problem....

Along with my promo unlocks disappearing and reappearing.

Tactikal read my post on page 3, please

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.

I tired this, doesn't work. It worked in sense of letting me log in, showing my promo stuff. The I quit and logged in again and it doesn't show up anymore.

Yeah, my son and I both have the same issue here too. Better be taken care of tomorrow or taking the game back.

If this isn't taken care of tonight I am returning the game. Stupid that I can't even play multiplayer.

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.

I tired this, doesn't work. It worked in sense of letting me log in, showing my promo stuff. The I quit and logged in again and it doesn't show up anymore.


I think this worked for me!

says mine is in use too

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.
It worked for me, thanks a lot. Any idea as to where you'd enter your Limited Edition code? D:

I want to try a couple things to find a solution, but I am concerned that if I enter the code in anymore trying to figure this out that it will cause even more problems since I keep entering it.

Is it safe to try that fix on page 3 without making it worse? I mean if I tried it and entered my code several times now, won't that screw it up more?

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.
It worked for me, thanks a lot. Any idea as to where you'd enter your Limited Edition code? D:

Sure. You enter your limited edition code at the following website:
gamesas.com/limitededition

Close out of the game before you enter it. When you start back up you should have all the features.

I want to try a couple things to find a solution, but I am concerned that if I enter the code in anymore trying to figure this out that it will cause even more problems since I keep entering it.

Is it safe to try that fix on page 3 without making it worse? I mean if I tried it and entered my code several times now, won't that screw it up more?

It will not cause anymore problems. Attempt the method I posted on page 3 and let us know if it worked. Thanks.

My code is in use as well... >:(

My code is in use as well... >:(
Read the thread and attempt the fix found on page 3.

same here, thanks crytek i just blew 60 bucks on a game thats broken.

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.

I got in to the multiplayer and see my limited edition unlocks, but when I join a game it says my serial key is in use still.

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.

I got in to the multiplayer and see my limited edition unlocks, but when I join a game it says my serial key is in use still.

The method is working for most people. Did you follow it exactly?

It appears that I've found the fix.
Follow these steps:
1. Enter the game
2. At the log in screen, click "modify" under the serial key entry.
3. Type in your serial with dashes, ALL LOWERCASE
4. THEN retype all user credentials (username and password)
5. Untick the check box next to password, labeled "remember details".
6. THEN re-check the box.
7. Log in.
*Note: If it tells you that your credentials are not correct, re-enter your password.

Let me know if this works. If not, I have a few more solutions. It's possible to get past this error with a little patience. It all has to do with the login screen. Your game isn't broken.

I got in to the multiplayer and see my limited edition unlocks, but when I join a game it says my serial key is in use still.

The method is working for most people. Did you follow it exactly?

Yes I followed it exactly.
Also, by most people are you referring to the like 4 people that replied about it saying it worked? I'd hardly call that most people.

It still says "Serial Code not found: modify" or whatever under my login details if I logout and go to login again. It's like it's not remembering my code, but when I do enter it manually it tells me it's in use. If they don't fix this I'm entitled to my $60 for false advertisemant.

Yes I followed it exactly.
Also, by most people are you referring to the like 4 people that replied about it saying it worked? I'd hardly call that most people.

It still says "Serial Code not found: modify" or whatever under my login details if I logout and go to login again. It's like it's not remembering my code, but when I do enter it manually it tells me it's in use. If they don't fix this I'm entitled to my $60 for false advertisemant.

Try this. Enter your key. Retype your user credentials. Intentionally enter your password wrong. Enter. It'll give you a warning. Retype your password. Then uncheck "remember", recheck "remember" and log in. See if this does anything. Keep messing around in the log in screen. It will work eventually.

If this fails -- intentionally enter your serial code wrong by one letter or number. Attempt to enter. Change it back to the correct and try again. Eventually it should remember your key, as it did mine.

Yes I followed it exactly.
Also, by most people are you referring to the like 4 people that replied about it saying it worked? I'd hardly call that most people.

It still says "Serial Code not found: modify" or whatever under my login details if I logout and go to login again. It's like it's not remembering my code, but when I do enter it manually it tells me it's in use. If they don't fix this I'm entitled to my $60 for false advertisemant.

Try this. Enter your key. Retype your user credentials. Intentionally enter your password wrong. Enter. It'll give you a warning. Retype your password. Then uncheck "remember", recheck "remember" and log in. See if this does anything. Keep messing around in the log in screen. It will work eventually.

If this fails -- intentionally enter your serial code wrong by one letter or number. Attempt to enter. Change it back to the correct and try again. Eventually it should remember your key, as it did mine.

Ok I will try all of these helpful tips out in a sec, doing some school work atm as I can't play Crysis 2 until a couple hours from now anyways from these papers and what-not I have to do. I'll let you know if anything works when I get to it, thanks again.

My code says in used but if i keep trying different servers i can sometimes get into one. Maybe their servers can handle the load