I don't find them to be less trustworthy now than I did before. I just find them aimless and directionless. They took a huge hit PR wise, and now they've eliminated so much stuff from the Xbox One that those two big unveiling things are pretty much advertising a completely different machine in some respects. And when you've had to make that many alterations to your product because of overwhelming negative opinion, it doesn't inspire much confidence. You clearly didn't do a good job gauging the marketplace, or else you wouldn't have attempted to make the product as it originally was. And having to rip out most of your plans from before the pitchforks and torches came out because almost everybody hates them and coming up with a new thing that will set your console apart from the competition (besides being more expensive), is not really a good place to be a few months before the console drops. It's not that I think they're being sinister. I just think they shot themselves in the foot, and in a rush to take care of the problem and rescue as many sales as they could, they amputated their arm.
They're essentially joining rallies where the Xbox One's specs were burned in effigy, throwing the actual plans onto the bonfires and going "Me too! I hate these ideas too! You guys like me now... right?"
I don't think the problem's been fixed, it just has a bandaid on it. If I worked for Microsoft in a high powered position, I certainly would have fixed it though: Post-E3, I would have wandered the halls of the Xbox One development area, firing the people who came up with all the ideas we were having to move away from and firing the PR team that failed to sell them in a positive way.