Time for Bethesda to save face?

Post » Thu May 17, 2012 6:53 am

If I was Bethesda I would seriously consider either recalling the game or producing some sort of grovelling apology to the millions of people keeping them in a job. It is now abundantly clear that given the time constraints, they are incapable of patching the game without just making matters worse. The game is fundamentally broken and nothing short of a major rewrite of huge sections of code will likely suffice and that is not going to happen in a matter of days, let alone weeks. It would likely take months, the months that it would likely have taken if they had properly bug tested the game to begin with.

I'm fortunate in that I managed to complete the game a few hours after the patch came out, however my son is now playing and has now realised that his cold resistant Nord isn't cold resistant and just encountered his first glitched dragon. It's utterly unacceptable that a game is sold as finished when it clearly is not and it is also unacceptable that when the customers who paid Bethesda cannot even get a simple apology let alone an extended explanation.

I really do hope that actual Bethesda staff read this forum and it's not just a third party PR team and I really do hope they see sense and communicate with us quickly and reasonably.
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Chica Cheve
 
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Post » Thu May 17, 2012 7:34 am

Hear hear!!! Well said and ditto the above with my many added comments in other posts :)
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sarah
 
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Post » Thu May 17, 2012 12:55 am

According to Bethesda's lackies they continue to monitor these boards after last update.
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Suzie Dalziel
 
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Post » Thu May 17, 2012 6:52 am

According to Bethesda's lackies they continue to monitor these boards after last update.

lol
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Ashley Campos
 
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Post » Thu May 17, 2012 5:18 am

They could take a page from Blizzard's book, who are pretty much famous for their solid interaction with their customers and as a result have remarkably bug-free games. If one of their games has a bug that a player discovers, a Blizzard rep shows up and says they'll forward it to the tech team and bam, it gets fixed. I'm sure there are other devs that do this, even with small profile indie games. But this game has sold millions of copies and from what it seems, a large majority of people have severe issues with it, myself included. The fact that Bethesda is remaining silent about this is so absurd; from the interviews I've read, they've always seemed to be so stoked about their games but this whole thing says otherwise. If they really cared, they'd be in contact with their customers and always strive to perfect what they have created. They downplay whatever problems people have and throw useless patches at us, hoping we'd go away. What they need to do is come down from their ivory tower and talk to us. Say anything, say that they're aware of the issues and are working hard on fixing them, or that they have no idea why the game is broken but are figuring it out, or even "svcks to be you, thanks for the money!" Anything is better than clamming up and ignoring your customers. It's shameful.

As I said in another thread, there are times when you can see the five year development time shine through in the game, but at the same time it's confusing how in that time so many of these problems were allowed to slip by. And these problems aren't some obscure bugs and glitches someone found in some convoluded way, they're right there staring you in the face in normal gameplay. I'd sincerely like to know if this game had any QA at all. Or is it the old thing of customers being the bug testers? Seems so.

As for this forum, right now it seems to be nothing but a place for people to vent about wasting 60 dollars or whatever on something that doesn't work, with no interaction with Bethesda themselves. Maybe they think that after a while we get tired and move on, and Skyrim gets a GOTY award and that's what it'll be remembered for. But the thing is that we can't let this slide. Contact Bethesda, contact the gaming press and social media (Pete Hines is the Bethesda PR guy, @DCDeacon on Twitter) and make this into a big deal everywhere, not just on these forums. But please be civil, obviously.

It's amazing how a high profile release like Skyrim is getting away with this. Imagine if something like Modern Warfare or World of Warcraft had issues like this what kind of a PR disaster it would be for those companies.
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Lilit Ager
 
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Post » Wed May 16, 2012 11:02 pm

I definitely think it's time for Bethesda to say something about all of this. It's not just the PS3 version with crippling issues anymore, Xbox users are reporting lag, PC users are being battered with frequent crashes to desktop, and the patch pretty much messed up all 3 versions, with magic resistance gone, and backward flying dragons, and the media is beginning to turn this story into a huge issue. They aren't going to say anything though, which is the saddest part about all of it. They really need to get Todd Howard to come out of the bunker he's hiding in deep below the Earth and get him talking. His Royal Highness Pete Hines can only respond in the form of 140 characters, and we all know how worthless his responses are.
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Kelly James
 
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Post » Thu May 17, 2012 4:30 am

They really need to get Todd Howard to come out of the bunker he's hiding in deep below the Earth and get him talking. His Royal Highness Pete Hines can only respond in the form of 140 characters, and we all know how worthless his responses are.

The only time Todd's going to come out of that bunker deep below is when he has to go upstage for the GOTY award.
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Natalie Taylor
 
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Post » Thu May 17, 2012 11:26 am

The only time Todd's going to come out of that bunker deep below is when he has to go upstage for the GOTY award.

Ha! With the ridicules amount of bugs I wonder if Skyrim will get GOTY. Though I haven't played it I hear that Batman Arkham city has very very high chances.
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Kelsey Hall
 
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Post » Thu May 17, 2012 9:13 am

Ha! With the ridicules amount of bugs I wonder if Skyrim will get GOTY. Though I haven't played it I hear that Batman Arkham city has very very high chances.

If Skyrim isn′t awarded GOTY, I can only imagine the huge disappointment at the Bethesda HQ. Now, in my opinion, Skyrim should not be rewarded GOTY. It is a great game (when it works) and I appreciate all the hard work they put in, but I cannot vote for something that is broken. Also, the way Bethesda is responding to this (or NOT responding actually) is just absurd and and very provocative against us customers.

I hope they are stressing the [censored] out of themselves right now, I would not like to be be in their boots during this. I know they know about these issues, and I know that Bethesda is sweating. This is by far the biggest [censored]storm I have encountered, and I hope non of us will stop complaining til they release an official statement and fix the game.

All hail the customers and gamers across the interwebs!
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Princess Johnson
 
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Post » Thu May 17, 2012 4:41 am

Simple solution for me - never buy another Bethesda game day 1 again, on any format, and recommend everyone I know to do the same.

I have friends who are saying the same thing.

The lack of response is appalling treatment after heralding the huge success after release they have gone silent. Lets NEVER give them another success like this one, act where it matters: $'s & sales figures.
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Sun of Sammy
 
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Post » Thu May 17, 2012 12:58 am

Bethesdas methods so far (with recent games) has been to bury their heads in the sand, stick their fingers in their ears and chant to themselves until the problem subsides.

You can't get get by with that attitude anymore and Beth need to adjust their attitude toward all platform users but predominately the PS3 base.

Christ, if Beth manned up a little, accepted the problems being reported and actually communicated with us, it's a step in the right direction. Perhaps then, they could realise that they have a captive user base who are willing this game to be fixed and will actively help Beth in achieving that goal.

Listen Bethesda "Use us, Ask us". We are willing to help, you only need to ask and point us in the right direction for testing purposes.

Aside from the complaints, moaning and feeling that Bethesda don't really care for the PS3 user base, we like the game, we want to play the game and we will do anything to make that happen.

*So endeth a pointless but motivational post*
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Bloomer
 
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Post » Thu May 17, 2012 2:39 am

And when they've patched this game good they should go back and fix the Fallouts, especially New Vegas (with or without Obsidian) so I can finally play the DLCs. I platinumed both and encountered enough bugs to last a lifetime. Now Skyrim is the same despite having a new engine? That's just crazy.
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Alex Vincent
 
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Post » Thu May 17, 2012 2:58 am

Bethesda is a dissgrace when it comes to the videogame community of developers.

They should be ashamed because their apathy towards all the fans and their problems is nothing sort of appaling.

I will never EVER support them again. I was a fool to trust them with Skyrim, when I knew they just svck at this, but I will not repeat this mistake again.

Also it is UNBELIEVABLE that they are always getting away with this and it is the reason why they CONTINUE to behave like this.
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Anthony Diaz
 
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Post » Thu May 17, 2012 7:17 am

I'm curious to see what happens to this situation over the next year. This is by far the shadiest I have ever seen a major game developer act. I think a lot of people lost a lot of respect for Bethesda. I know personally I will never buy their games again. I don't understand how they think they can get away with this. It's obvious they knowingly sold a messed up game, a really really bug infested mess of a game.
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Lyndsey Bird
 
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Post » Thu May 17, 2012 1:21 pm

Well these posts have pretty much covered my own views on Skyrim and Bethesda.

I will just say that previously with Oblivion (PC) and the Fallouts I actually accepted the bugs as part of the game.
However this is another scale I feel. Not only is the game literally unplayable but the visuals have taken a knock
as well. Shocking.

I'm am glad that so many people are complaining and not letting this go unnoticed.

Lets hope this game is playable some point in the new year.
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~Amy~
 
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Post » Thu May 17, 2012 1:16 am

If I was Bethesda I would seriously consider either recalling the game

Amazon UK no longer have Skyrim for PS3 for sale... Has it been pulled? Sold out? coincidence? I can't see Amazon selling out of a product like this so fast, any thoughts?

http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=skyrim&x=0&y=0
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Jennie Skeletons
 
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Post » Thu May 17, 2012 5:20 am

This company has a F at the better business bureau. Here in the states. That tells me out the gate there will be many months of disappointment if not years from customers. All I can suggest is going to all game review sites and post your dismay and let every know they have a F @ the BBB for priors in ripping people off.

Pretty sad..dad
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Jarrett Willis
 
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Post » Thu May 17, 2012 12:01 pm

Amazon UK no longer have Skyrim for PS3 for sale... Has it been pulled? Sold out? coincidence? I can't see Amazon selling out of a product like this so fast, any thoughts?

http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=skyrim&x=0&y=0
my local Blockbusters have pulled both the ps3 and 360 versions of the shelf after what they deemed "an unacceptable amount of returns citing unplayable as the reason"
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ladyflames
 
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Post » Thu May 17, 2012 3:26 am

my local Blockbusters have pulled both the ps3 and 360 versions of the shelf after what they deemed "an unacceptable amount of returns citing unplayable as the reason"

LMAO LMAO!!!!!!!!!!!!!!!!!!!!!!!!
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Alyna
 
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Post » Thu May 17, 2012 1:29 am

In nearly 10 years on this forum I have rarely, if ever, seen anyone from Bethesda respond to post release issues brought up by the users.

I have no doubt they have people monitoring the forum all day long but I am sure that employee is under direct orders to just take notes and NEVER reply.

In my nearly 10 years here though I have seen the post release messages for all the games since Morrowind. I have no doubt in my mind that this is the worst of the releases. If I was not sure before the patch then I am since the patch.

It's sad because this really is a brilliant game at it's core.
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stephanie eastwood
 
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Post » Thu May 17, 2012 12:24 pm

my local Blockbusters have pulled both the ps3 and 360 versions of the shelf after what they deemed "an unacceptable amount of returns citing unplayable as the reason"
NOT SURE IF SERIOUS
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Juan Suarez
 
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Post » Thu May 17, 2012 7:36 am

Simple solution for me - never buy another Bethesda game day 1 again, on any format, and recommend everyone I know to do the same.

I have friends who are saying the same thing.

The lack of response is appalling treatment after heralding the huge success after release they have gone silent. Lets NEVER give them another success like this one, act where it matters: $'s & sales figures.
Amen, brother!
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Alisia Lisha
 
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Post » Thu May 17, 2012 4:05 am

I'm glad I never got the collector's edition. Not just because of the cost, but because of the making of DVDs showing smug Bethesda employees harping on about how awesome they are.

I think what's sad is that if they suddenly broke their silence and gave out free DLC or something, Some people would still forgive them.
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priscillaaa
 
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Post » Thu May 17, 2012 9:15 am

"The game is fundamentally broken and nothing short of a major rewrite of huge sections of code will likely suffice"

That is an ignorant statement. The issues they are having are largely subtle at this point, they may appear significant but that is just due to how the issues are expressing themselves. I suspect they already know about the lionshare of issues currently being discussed on forums, and have already resolved a fair number of them. At issue is that this sort tweaking takes time to test and they are caught in a vicious cycle of having fixes for people they want to get out into the hands of folks but needing to take the time to test and make sure other systems haven't suffered. They dropped the ball on this patch, but that doesn't mean they have vast amounts of code to rewrite, far more likely a few lines and bits of logic here and there, which as fate would have it, generally takes far more time then writing vast amounts of code!

I won't make excuses for them because all of this ought to have been worked out earlier, but this doom and gloom talk isn't particularly helpful for anything unless its cathartic for you...in which case carry on. :)
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Brian LeHury
 
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Post » Thu May 17, 2012 12:17 pm

Amazon UK no longer have Skyrim for PS3 for sale... Has it been pulled? Sold out? coincidence? I can't see Amazon selling out of a product like this so fast, any thoughts?

http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=skyrim&x=0&y=0


It's sold out.. not stopped. They get restocked on the 9th. Says so right on the page there. Xbox is also sold out.

Edit.. xbox is now not showing sold out, however it's been transfered to vendors for sale instead of Amazon regular.
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evelina c
 
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