So, what exactly did you have to do, and how much did you have to pay to get yours? Can you pay just the $5 and get the coasters, or did you have to pay for the full pre-order cost of the game?
i had to find an employee who spoke english first,then all i had to do was tell them about the promo, after that they looked for the New Vegas boxes in the back room & on the shelves and they didnt have any... BUT the other employee that knew what i was talking about happened to have 3 FONV boxes behind the counter and handed me one of them. only had to pay $5 and they forgot to take any of my information, so instead of being a pre-order it was just a normal transaction. also,the boxes your looking for have the FONV cover and say "Pre-Order Your Copy Today" and have the coasters shown on the back.
i think that also covers Lucky38's question, but idk... Best Buy is much more organized and on their stuff then KMart, so if they do have the pre-order boxes in-store then it SHOULD be easier then going through the trainwreck of a store that is KMart.... in theory.
EDIT: at KMart,the 3 boxes they had behind the counter were the ONLY 3 promo boxes they had recieved. idk if they are THAT limited at every KMart/Best Buy so you might want to call around before you go looking for them. just a heads up