Giving up : V - Skyrim

» Tue Jun 12, 2012 11:15 am

24 replies on such a topic.. the OP is on Pc and have already played 88 hours; isn't clear enough his purpose ? :bunny:

I feel like I wasted 88 hours of my time. I know I didn't really, but it feels that way. One invests time in a game like this to see things through to the end, but here it just gets stuck. Irritating beyond belief. And the interwebs are full of examples of this kind of error in Skyrim.

So just give me my money back, I'm giving up.

Perhaps the "interwebs" -and this forum -are full of the eventual answers/solutions to your "problems" as well..don't give up so easily :biggrin:

little kid: "daddy,i have eaten the pizza,but I did not like it at all; i want a refund or a new one ""
dad: "well,you have two choices now my son; convince me to buying another one or wait to go to the bathroom and then eventually ask for a refund in person to the pizza guy..."

» Tue Jun 12, 2012 4:55 pm

However, at 88 hours in on my main character, I am asking Steam for a refund of my purchase price

Good idea, while you're at it why won't you try to get a refund on those shoes you've been wearing for the past year?

» Tue Jun 12, 2012 5:41 pm

Steams own rules are unimportant the law and statutory rights govern your right to a refund. The law states that a product must be fit for purpose. If he cant progress with the main quest and the problem is with the product then he is entitled to a refund weather steam like it or not.

What, he deserves a refund because he's got a couple of broken quests?
LOL.
Tell you what I had a cup of coffee the other day that didn't taste quite right, maybe i should get a refund for that?

» Tue Jun 12, 2012 12:09 pm

Good idea, while you're at it why won't you try to get a refund on those shoes you've been wearing for the past year?

» Tue Jun 12, 2012 8:59 am

Eh, I havent played Skyrim for a while. I am waiting for Bethesda to stop working on it. I put around 130 hours into it and havent had many problems...except when Bethesda patches it, they break support for Eyefinity every time. I'm waiting for the final patch so finally the community can fix Eyefinity the final time.

» Tue Jun 12, 2012 9:39 pm

Good idea, while you're at it why won't you try to get a refund on those shoes you've been wearing for the past year?

Actually you might be surprised at what you can get replaced or refunded. I bought a telly with a one year warranty It lasted nearly three years then broke. I called the company who told me to bad its out of warrant. I informed them that by law an electrical appliance costing over ￡300 must last three years and they sent me a new telly.

» Tue Jun 12, 2012 9:06 am

What, he deserves a refund because he's got a couple of broken quests? LOL. Tell you what I had a cup of coffee the other day that didn't taste quite right, maybe i should get a refund for that?

That depends on what the purpose of the product is if its to allow you to complete the quests and it doesnt then its not fit for purpose. So yes in that case by law hes entitled to a replacement or refund.you might think it silly but the law is the law.

» Tue Jun 12, 2012 7:09 am

That depends on what the purpose of the product is if its to allow you to complete the quests and it doesnt then its not fit for purpose. So yes in that case by law hes entitled to a replacement or refund.you might think it silly but the law is the law.

This is well and good. But IT industry still lacks any form of regulation. EULA at installation as long as you accept basically overrides any rights as a consumer.

» Tue Jun 12, 2012 11:06 am

That depends on what the purpose of the product is if its to allow you to complete the quests and it doesnt then its not fit for purpose. So yes in that case by law hes entitled to a replacement or refund.you might think it silly but the law is the law.

Many people have bugs in their games - do they all need refunds? When if first bought the game I experienced a bug - why don't I get a refund as well?!
Is not even the main quest that's broken. The OP has the option of mods, console commands, starting a new character, waiting for a patch and checking wikis for workarounds. There are plenty of people with far more broken games than the OP. I'm no expert in law, and certainly not American law (which I'd assume applies in this case), but I know that the law isn't going to demand Steam give a refund for a product that still works.

» Tue Jun 12, 2012 3:07 pm

The law isn't what you want/make of it; if you've played a game 88 hours -at least i suppose - and completed the main quest you don't deserve any refund.

Even more if you're on a pc that allows you to find a way of getting round of this and other "problems" easily.

That depends on what the purpose of the product is if its to allow you to complete the quests and it doesnt then its not fit for purpose. So yes in that case by law hes entitled to a replacement or refund.you might think it silly but the law is the law.

A game is an entertainment product to entertain; you have the right for a refund only if the disc is broken and you can't even start the game;or eventually on the basis of the store/seller local rules.

» Tue Jun 12, 2012 7:04 pm

1.3 worked great, although horrible performance. 1.4 added an amazing (yes amazing) performance boost, but the shadows started looking like crap. Pure crap. 1.5 and the shadows are an absolute mess. I too have stopped playing, I can't take the constant flickering. Bethesda is still failing but because it's such a closed company, our frustrations will increase while the company remains silent. They apparently can't type a word. I imagine it's the worst company to work for, I bet they employ child labor as well.

» Tue Jun 12, 2012 8:15 am

Perhaps they're working hard on the patches and Dlcs and have more important things to do in the spare time than writing on a forum to "reassure" some people frustration/anger :bunny:

Probably most have forgotten that this is a simple game and a bit of patience and confidence is due perhaps to such a great game company that have made such great games (bugged,okay...but still great)

They need fresh stimulus and encouragement from you fans,not insults and crap for some (understandable for me,at least partially) bug/glitches. :smile:

» Tue Jun 12, 2012 7:08 pm

EULA at installation as long as you accept basically overrides any rights as a consumer.

For some reason anytime an EULA comes up i walk away from my computer and the cat walks over the keyboard accepting it. It's him you want, not me! :hehe:

But seriously the legality of EULAs is still largely untested in courts. I rather trust the law in these cases.

On topic, these games can get royally screwed up, i wouldn't give up until trying a new character. Besides, 88 hours of a TES game equals about finishing the tutorial in most other games :hehe:

» Tue Jun 12, 2012 6:00 pm

It is indeed a failure in ALL Bethesda games. They are so riddled with bugs that gamers, who are supposed to enjoy and explore, develop a distinct path that they follow when playing the game. I'll bet my right arm that most of you know NOT to approach THIS npc BEFORE doing THIS quest.

It's a shame and will never be fixed.

» Tue Jun 12, 2012 9:46 am

It is indeed a failure in lots of games in general. They are so riddled with bugs that gamers, who are supposed to enjoy and explore, develop a distinct path that they follow when playing the game.

EFA
Visit the Dragon Age forums and see what they're like - (or at least were)!!

» Tue Jun 12, 2012 9:45 am

The law isn't what you want/make of it; if you've played a game 88 hours -at least i suppose - and completed the main quest you don't deserve any refund.

Even more if you're on a pc that allows you to find a way of getting round of this and other "problems" easily.

A game is an entertainment product to entertain; you have the right for a refund only if the disc is broken and you can't even start the game;or eventually on the basis of the store/seller local rules.

Well yes a suppler would argue that its purpose is to entertain and it does that so he can stick his refund in his ear. He could counter argue that broken quests mean he is not getting any entertainment value from the product. Local rules though are unimportant statutory rights govern weather or not you can have a refund no local rules can override that. Local rules only apply when they go beyond statutory rights such as for instance a 15 day no quibble return policy.

» Tue Jun 12, 2012 5:55 pm

EFA
Visit the Dragon Age forums and see what they're like - (or at least were)!!

Dragon Age is not a free roam game. It's actually quite surprising that people think that it is. I have to wonder what kind of drugs they were fed.

» Tue Jun 12, 2012 8:14 am

Well yes a suppler would argue that its purpose is to entertain and it does that so he can stick his refund in his ear. He could counter argue that broken quests mean he is not getting any entertainment value from the product. Local rules though are unimportant statutory rights govern weather or not you can have a refund no local rules can override that. Local rules only apply when they go beyond statutory rights such as for instance a 15 day no quibble return policy.

But it apparently took him 88 hours to figure that out? I don't think so.
It seems to me that the OP - (no offence) - has let his sense of righteous entitlement cloud his perspective with regards to this. I don't recall reading anything anywhere from Steam or anyone else that said:
"If you play this this game for 90 hours or less and don't enjoy it then you can have your money back."
Correct me if I'm wrong though.

» Tue Jun 12, 2012 2:33 pm

Dragon Age is not a free roam game. It's actually quite surprising that people think that it is. I have to wonder what kind of drugs they were fed.

I certainly never thought it was, I thoroughly enjoyed it though and never had a problem but according to a lot of people at the time it was buggy as all hell. Given that it had to cope with far less variables than any TES game does...

» Tue Jun 12, 2012 6:44 pm

No,for entertainment products like this local rules of the store where you've purchased the game are applied if the product is physically broken/unusable for some reason.

And local rules differ on different countries,we are on an international forum so we are talking about nothing here.

Unless you want to start a legal action versus Bethesda 'cause you have played their game 88 hours and 2 bugs/glitches and laziness "prevent you" to complete some quest/guild line.

Well yes a suppler would argue that its purpose is to entertain and it does that so he can stick his refund in his ear. He could counter argue that broken quests mean he is not getting any entertainment value from the product. Local rules though are unimportant statutory rights govern weather or not you can have a refund no local rules can override that. Local rules only apply when they go beyond statutory rights such as for instance a 15 day no quibble return policy.

» Tue Jun 12, 2012 11:46 am

Guys, people are allowed to be unhappy about bugs - berating them for this fact or telling them they shouldn't be unhappy is at best unhelpful and rude. A refund after 88 hours of play does seem extremely unlikely, but rather than trying to diminish the problem why not try to assist him with it? Some people have been very helpful, others have not.

I can accept that this is a huge game, and there are going to be errors. But the game has been out for nearly 5 months and still there are massive problems. In my case, two glitched quests have completely stopped my progress on the Mages and the Companions quest lines.

Sometimes when a patch fixes a problem it just means it won't occur any more, but it can't fix things if you've already encountered the problem. I don't know if that's the case with either of these bugs, but if you start a new character chances are you'll have a much smoother time. If you don't want to start a new character you can use console commands to force these quest lines to their next stage. You can find a list of console commands http://www.uesp.net/wiki/Skyrim:Console_Commands, and if you search in the hints and spoilers forum you should be able to find some tips on fixing broken quests with them.

» Tue Jun 12, 2012 6:46 am

But it apparently took him 88 hours to figure that out? I don't think so. It seems to me that the OP - (no offence) - has let his sense of righteous entitlement cloud his perspective with regards to this. I don't recall reading anything anywhere from Steam or anyone else that said: "If you play this this game for 90 hours or less and don't enjoy it then you can have your money back." Correct me if I'm wrong though.

One hour or one hundred it doesnt really matter if he can demonstrate that a broken quest means its not fit for purpose then thats all he needs to do. Im not saying that he should my game is as bugged as everyone elses but I will be keeping it. What seems to have arisen in this thread is weather or not he has a right to a refund. Simply put that comes down to wether or not the law allows him the refund he wants.

» Tue Jun 12, 2012 2:43 pm

One hour or one hundred it doesnt really matter if he can demonstrate that a broken quest means its not fit for purpose then thats all he needs to do. Im not saying that he should my game is as bugged as everyone elses but I will be keeping it. What seems to have arisen in this thread is weather or not he has a right to a refund. Simply put that comes down to wether or not the law allows him a refund.

meh, maybe so - but personally I think his expectations are unreasonable.

» Tue Jun 12, 2012 12:03 pm

Start over?

you really don't have any choice, steam doesn't give refunds.

See you after the DLCs

» Tue Jun 12, 2012 9:26 pm

Guys, people are allowed to be unhappy about bugs - berating them for this fact or telling them they shouldn't be unhappy is at best unhelpful and rude. A refund after 88 hours of play does seem extremely unlikely, but rather than trying to diminish the problem why not try to assist him with it? Some people have been very helpful, others have not.

You're perfectly right ,but i sincerely think that searching on the forum and the net as i've said before perhaps will resolve most of the bug/glitches and eventual problems with the game, and is more constructive than writing the umpteenth "complaining topic against Skyrim and Bethesda"

If i have a problem,first of all i do a research on the net,and only if i don't find the answer eventually i try "other ways".

But I very much doubt in this case cause the Op already knows about the "console commands" as he have stated before; sorry to seems a bit rude here, but i see only a "refund request" after 88 hours of playing in the same old complaining topic on unsubstantial basis

Sadly, I am giving up trying to play Skyrim, which is a shame as I was such a big Oblivion fan and so looked forward to Skyrim. However, at 88 hours in on my main character, I am asking Steam for a refund of my purchase price, as well as the price I paid for the additional Prima online content.

I can accept that this is a huge game, and there are going to be errors. But the game has been out for nearly 5 months and still there are massive problems. In my case, two glitched quests have completely stopped my progress on the Mages and the Companions quest lines.

Mages: I returned from Revealing the Unseen to report to Savos Aren and instead of him trying to break down the wall, he's just standing there. Nothing could advance the quest. Reloading and trying the quest over didn't change how it ended either. So eventually I just advanced the quest on the PC console, but after the explosion, I was stuck in the room with the lady mage and the barrier Ancano has erected was trapping me in the room so I could not find the Arch Mage's body. When I reloaded and tried to return to the College, the gate was now locked and unopenable. Great. Am I just supposed to keep advancing the quest using the console? Is that the fun I paid for, to keep typing in instructions to advance past coding errors? I thought maybe if I advanced the main quest it would be unlock this one, but 20 hours of play later, no such luck.

Companions: I killed the Escaped Criminal (a Radiant quest) and returned to Sklor as instructed and he has no convo option to finish the quest. Without finishing that quest, I cannot advance the rest of the Companions line.

So that's 2 of the main quest chains irretrievably busted. I feel like I wasted 88 hours of my time. I know I didn't really, but it feels that way. One invests time in a game like this to see things through to the end, but here it just gets stuck. Irritating beyond belief. And the interwebs are full of examples of this kind of error in Skyrim.

So just give me my money back, I'm giving up.

Creating a new character to do only the Mage and companions quests is asking too much ? you don't loose nothing,quite the opposite perhaps... 'cause you see things from a new perspective if you make different choices on some other quest - having more hours of fun. :smile: