They don't need saving. They'll be doing just fine, as you can judge by their sales figures. The problem is, they aren't really catering to the people who bought their first games. This is a completely normal thing for a business to do; you need to find new customers if you want to grow. It's also completely normal for the old customers to remind the company that they still exist, and what their needs are.
Then it's the company's job to decide if they want to listen to the old customers or not. You(the generic you, not necessarily you, Mr. M) might fancy yourself the Whiner-Police, but you're just generating more noise on the forums by parading your ludicrously misplaced condescension around the forum.
Now, the fact that the TES series is less and less a RPG, and more an Action-Adventure might not be a problem to you. Maybe you like that. That doesn't make the rest of us "whiners" though.

