I want YOU to know this..

Post » Sun Jun 10, 2012 2:17 am

"I’m interested in how you guys at Bethesda go about finding and fixing bugs. Do you look up info. sites like wiki etc? Unless some bugs take a lot of time to figure out and fix; the list seems somewhat short compared to the amount of bugs I’ve read about. This is in no way an impatient rage post, I’m just curious as to how you go about finding and fixing these problems.

http://gamesas.com/ said on http://www.bethblog.com/2012/02/01/1-4-update-now-on-steam/comment-page-3/#comment-234804 :

We look at forums (including our own), wikis, blog comments, YouTube videos, and more.
The 1.4 updates features numerous fixes that are based upon some of the most common issues we’ve seen reported.
The best information we can use is information from users that are able share steps on how to replicate the issue. If there’s a particular issue we want to learn more about, we’ll reach out to folks to have a look at their game save."


___________________________________________________________________________________________________

* There are a lot of people that believe Bethesda does not care for you and your game, but they do..
You need to understand that fixing a bug does not take 2 min.. one bug fix can trigger other bugs to happen and so on.
Bethesda employes work from monday to friday, just to fix your bugs!

* Console Players: You need to understand that its not Bethesdas fault that patches comes out later to your platform than on PC, they need to send the patches to the console manufacturer (Sony and Microsoft) they will test the patch on several bases.. when the patch is accepted, it will be out.

Steam and Bethesda work much closer to each other than they do to Sony and Microsoft.
You also need to understand that your consoles are OLD, and cannot handle fan made mods.. something as simple as a texture pack could get your FPS down to 5.

* PC Players: You get the Creation Kit for free.. completly free. do i need to say more?



So please people, give a big thank you to Bethesda, no one forces you to play this game

Thank you for your time!
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cosmo valerga
 
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Post » Sat Jun 09, 2012 7:56 pm

Completely agree with the thread.
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Latino HeaT
 
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Post » Sat Jun 09, 2012 9:45 pm

Nice little post. I think Bethesda are doing a good job fixing what they can as quickly as they can.
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rae.x
 
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Post » Sat Jun 09, 2012 11:12 am

Completely agree with gstaff.
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yermom
 
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Post » Sat Jun 09, 2012 3:52 pm

Or they could have done better QA to fix some very basic and ridiculously obvious bugs (Esbern) before release...
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Avril Churchill
 
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Post » Sat Jun 09, 2012 8:56 pm

I agree completely, people need to stop putting Bethesda under such pressure to patch everything as quickly as possible. No amount of whining, [censored]ing and moaning is going to make the patch get released any faster and if you rush them we'll have another backwards flying dragon issue on our hands.

Skyrim is far too large with too many factors connected to one another to magically patch everything to a state of perfection in a week or two. These things take time.
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Lyd
 
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Post » Sat Jun 09, 2012 1:52 pm

Or they could have done better QA to fix some very basic and ridiculously obvious bugs (Esbern) before release...
I've had 0 bugs with quests.

Maybe they had 1000 testers, and only 1 had the problem.. what do you know about it? nothing? yes thats true.. nothing.
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Ezekiel Macallister
 
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Post » Sat Jun 09, 2012 6:31 pm

I guess i should feel honored to be upgraded from customer to volunteer QA.

Shame you didn't draft some volunteer writers and creative consultants.
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patricia kris
 
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Post » Sat Jun 09, 2012 11:01 am

I agree. It's amazing how so many people on this forum seem to have the idea that coding a massive game is an easy process and the ONLY reasons there are bugs are due to Bethesda being lazy or not caring about the almighty customer, blah.
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koumba
 
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Post » Sat Jun 09, 2012 11:47 pm

* There are a lot of people that believe Bethesda does not care for you and your game, but they do..

LOL
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Chris BEvan
 
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Post » Sun Jun 10, 2012 1:34 am

Kudo's to Bethesda.
Keep up the good, and probably hard work.
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Stacyia
 
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Post » Sat Jun 09, 2012 11:57 pm

Or they could have done better QA to fix some very basic and ridiculously obvious bugs (Esbern) before release...
I've had 0 bugs with quests.

Maybe they had 1000 testers, and only 1 had the problem.. what do you know about it? nothing? yes thats true.. nothing.

don't worry, people who said those things are the same who constantly complain about stuff they don't like and constantly claim they can do better than bethesda, can't wait to play THEIR games... yeah, that'll never happen...

(you can click on their avatar and select Posts on the left menu and see what i'm talking about, complaining and insulting people is their only interest)
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Shiarra Curtis
 
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Post » Sun Jun 10, 2012 12:10 am

The bottom line is that putting out games is a business, it's not a charity that they get into because people love RPGs so much.

The only thing I where I really thought "WTF where is the QA" is breaking quests by picking up a quest item before the quest starts. Surely testers had this problem, which just about every player has, surely they reported it, and it can't be that hard to fix. I guess the problem is that you have to go through a bunch of scripting and change a lot of individual "if then" statements, but really... It should have been put down in the "scripting manual" early on.

And apparently the PS3 conversion got borked.

Apart from that, the final product seems great given that they don't have infinite money for e.g. voicing a million quest branches. Of the 360 games I have, dollars per hour played is right at the top. But where Beth really deserves a round of applause is the modding support. This probably isn't even profitable, but they do it out of principle I think. Sometimes the problem with doing the right thing is that you raise people's expectations to where they will criticize you if you act normally.
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Ross
 
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Post » Sat Jun 09, 2012 10:05 pm

But where Beth really deserves a round of applause is the modding support. This probably isn't even profitable, but they do it out of principle I think. Sometimes the problem with doing the right thing is that you raise people's expectations to where they will criticize you if you act normally.
I just remembered something when you said that..

directly, they dont get any cash from releasing the CK.. but in long term, the game stays alive for about 5-7 years without any problems, new copies are sold every day, if you are bored you can easily download a new questline or buildings to explore for some hours.
Oblivion probably just sold a copy while i was writing this, maybe not at full price but it actually sold.

People who got their game for console now may get this game for PC in the next 3-4 years when they can afford a new computer.
There are a lot of positive and negative sides on releasing the Creation Kit, I could say thousands of reasons but i choose not to.
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Jaki Birch
 
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Post » Sun Jun 10, 2012 1:03 am

I don't think the CK will be a big loss or a big win. It is in a grey area. If it was a clear profit, more companies would do it. But I do think there is an element of putting it out because they want to, not just because it might make a few bucks.
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Antonio Gigliotta
 
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Post » Sat Jun 09, 2012 11:58 am

I've experienced my share of bugs in the game (Letrush duplicated in front of the Whiterun stables, for instance) and only a major one: the bug where you cannot advance in the Forsworn Conspiracy quest because
Spoiler
you're supposed to be arrested by a guard but he doesn't try to arrest you
.

Other than that, the game is surprisingly stable and did not freeze not even once - and I'm playing on PS3! All in all, I don't think Bethesda dropped the ball with this game and their work with the patches have been better than in the past.
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Gemma Flanagan
 
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Post » Sat Jun 09, 2012 11:37 pm

It's also important, when making a bug report, that it actually be in the bugs forum. A rant here or anywhere isn't going to accomplish much. The report needs to give them information so they can try to recreate the problem and see what else is affected if they do a fix for it. With Radiant Story in there, it's a massive and very interconnected world and fixes aren't always easy even if it seems so. I remember a dev telling about how even changing the weight of a watermelon in a cart had a wide-ranging effect because that could make the cart tip over and then the watermelons would go rolling down the hill and could affect something down the hill.

A nice clear bug report helps all of us. There will be a cutoff point on bug fixes down the road some day so please make good bug reports. :tes:
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Grace Francis
 
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Post » Sat Jun 09, 2012 3:13 pm

Skyrim could've used much more prerelease testing, especially for the PS3 version. Things like the Esbern bugs and the horrific PS3 save bugs are just inexcusable.

But complaints like, "when is the CK going to come out?" and, "why is the next patch taking so long?" are just dumb. If you want these things done right, you will have to wait a little while, and there's nothing that can be done about it.
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Hearts
 
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Post » Sun Jun 10, 2012 12:25 am

I don't think the CK will be a big loss or a big win. It is in a grey area. If it was a clear profit, more companies would do it. But I do think there is an element of putting it out because they want to, not just because it might make a few bucks.

Not all games are build for moding, it require an pretty long and open game for it to make sense.
Main benefit is that you get more happier customers as they are able to adjust the game to suit them. it also increase the life length of the game and keep an group of loyal fan who is useful for marketing the next game.

Downside it the extra work with releasing the CK, now the Skyrim CK is interesting, had been far cheaper to just release it after ripping out 3rd part components add an readme file on how to install and a document on how it work and the user figure out how the rest.
Instead they put down a lot of work in it, my guess is that the steam workshop is an test for how something like this will work on consoles.
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kat no x
 
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Post » Sat Jun 09, 2012 7:45 pm

CK will never appear on consoles due to the fact that almost no-one uses a keyboard and mouse.

You don't get a massive number of purchases years after the game comes out just because it can be modded. If you look at sales numbers of original Oblivion today, it's not like it is up there in the charts. The aim is for "PC users who are interested in modding, at the time the game is released", which is if you are being charitable, 10% of PC sales I would guess. Yes, it increases PC sales. Does it recoup the costs of putting in a modding kit, probably, but it's not a categorical imperative.

If it was clearly a loss, Zenimax would tell them to nix it. If it was clearly a profit, every game would have built-in modding. It's somewhere in the middle, and I think we have to give credit to the devs for keeping it going.
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Bad News Rogers
 
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Post » Sat Jun 09, 2012 10:06 pm

I guess i should feel honored to be upgraded from customer to volunteer QA.

Shame you didn't draft some volunteer writers and creative consultants.
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Dan Scott
 
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Post » Sat Jun 09, 2012 12:35 pm

Great that someone realise this at least.
Good work OP.
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Marion Geneste
 
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Post » Sat Jun 09, 2012 3:35 pm

I just remembered something when you said that..

directly, they dont get any cash from releasing the CK.. but in long term, the game stays alive for about 5-7 years without any problems, new copies are sold every day, if you are bored you can easily download a new questline or buildings to explore for some hours.
Oblivion probably just sold a copy while i was writing this, maybe not at full price but it actually sold.

People who got their game for console now may get this game for PC in the next 3-4 years when they can afford a new computer.
There are a lot of positive and negative sides on releasing the Creation Kit, I could say thousands of reasons but i choose not to.

And now they may get a kick back from Steam while playing skyrim with all those gawd awful pop up advertisemants that show up when I exit the game.
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Scott Clemmons
 
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Post » Sat Jun 09, 2012 11:20 pm

Agreed thank you Bethesda!
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MR.BIGG
 
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Post » Sat Jun 09, 2012 6:47 pm

___________________________________________________________________________________________________

* There are a lot of people that believe Bethesda does not care for you and your game, but they do..
You need to understand that fixing a bug does not take 2 min.. one bug fix can trigger other bugs to happen and so on.
Bethesda employes work from monday to friday, just to fix your bugs!

* Console Players: You need to understand that its not Bethesdas fault that patches comes out later to your platform than on PC, they need to send the patches to the console manufacturer (Sony and Microsoft) they will test the patch on several bases.. when the patch is accepted, it will be out.

Steam and Bethesda work much closer to each other than they do to Sony and Microsoft.
You also need to understand that your consoles are OLD, and cannot handle fan made mods.. something as simple as a texture pack could get your FPS down to 5.

* PC Players: You get the Creation Kit for free.. completly free. do i need to say more?



So please people, give a big thank you to Bethesda, no one forces you to play this game

Thank you for your time!

Sigh... I don`t want to sound unappreciative and I like Skyrim. But I don`t go for this grovelly attitude. I need to say this so we get some equilibrium here.

WE are the customer. WE pay them. WE put bread on their table. They need us more than we need them.

They should be thanking US.
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James Wilson
 
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