If you are having trouble, or otherwise need help; you can check for solutions on our http://help.elderscrollsonline.com/, the help section of the ESO beta forums, by submitting a http://help.elderscrollsonline.com/app/ask, or calling customer support (details can be found in your invite). It’s very difficult for us to help if you ask here or on ZOS social media channels, and chances are any such requests would break NDA.
Click on the appropriate link, it should take you to the correct place to ask for help.